Customer Ratings & Reviews

Awesome upgrade from the old Kenmore I use to have ..love all the high tech components an the way it stands there looking beautiful ..... Very quiet the washer tub is Big the dryer tub is Big it's all around amazing

I bought this set after it was shown to me on the store computer screen. They did not have a Floor Model since it's a brand new model. Who would of known the doors are not reversible? All dryer and Washer I've had in the past have had reversible doors. I can't rate the actual performance yet because I just got them delivered today but I'm sure they're going to work great. But I'm stuck with doors swinging the wrong way because of my existing laundry room setup, and I can't reverse the door swing on them. It's a little frustrating LG did not give the option of reversing the doors. So, be advice and study the door swing on this unit and make sure that it will be comfortable for your laundry room set up. Other than that, the machines look great.

Easy quick delivery, although the delivery guy was a little rude and irritable, but who doesn't have a bad day every now and then. They are very quiet and smooth running. Fits inside a standard door.

Love, love, love our new laundry tower. It really does everything they say it does and looks terrific!! Thanks so much.

So far, we love it! Big tub allows us to wash a family of 6 clothes in a day. It's a lot quieter than our last unit. Would highly recommend.

Alright, I am sure it's going to be amazing.It's gonna fit perfectly in my smaller condo.I haven't received it yet.It's taking a while to receive it.But that's the only complaint I have.And looking forward to owning it!!!

I am so pleased with my new washer/dryer WashTower. The best thing is that it is so quiet. The entire purchase was a pleasant experience and on top of it all, the WashTower even was on sale. Initially, I wasn't going to get it before the end of February but approx. a week after purchasing it, I could schedule the delivery for the following week, 4 weeks earlier than expected. Everyone, from the salesperson to the people who delivered and installed the WashTower, was friendly and knowledgeable. Setting up the new WashTower didn't take longer than an hour. They took the old one out and even cleaned up after everything was finished. I certainly will go back to Best Buy for any other appliance.

Absolutely wonderful appearance!!! Easy to use… Wi-Fi was tough to figure out but an awesome feature once connected… 5 out of 5!!!!

When our unit broke I was frantic. We made the right choice with this one! Super easy install process, great capacity, quiet, and easy to use.

The spin cycle doesn't work that well. Water seems not to drain. The machine is quite and the clothes come out clean. It's with the larger loads that it isn't working as well.

Seems to work great so far. Washer is capacious as is the drier. Both are surprisingly quiet.

Service was very fast, and professional since I contact them until they instal my washer and dryer. Thank you.

Love this tower! Not only is it cool looking, it works like a dream. So easy my husband is doing laundry! So far so great!

Great set up works great easy to use fits perfect in my space

Very noisy I’m going to see if I can do something to the install area to help

Quieter than expected. Great modern look. Would buy again.

New WashTower works well and fits the space perfectly

Awesome service great sales department always whiling to help keep up the good work

Couldn’t be happier with our wash tower! Quiet and love the app access. Convenient and provides so many specific settings for all types of washable items.

I love my new washer and dryer. It has helped advanced my cleaning here at the job.