Customer Ratings & Reviews

Absolutely love the new purchase. This is by far the best washer/dryer I have ever purchased. And did I mention that it is super quiet. Definitely an A+++ and would highly recommend the unit to anyone in the market for a new washer and dryer.

Upgraded from side-by-side 5-year old Samsung set and wish we'd have done it sooner. Our laundry room was tight on space and this was the ultimate solution. Quiet, efficient and the smart functions are amazing. Highly recommended.

This unit is so beautiful and functional! I love that it is a seamless stacked unit so you don't battle the constant additional rattling with individual units. My only feedback is I wish there were more setting to be able to manually adjust the water temp, speed etc of each load. The washer and dryer AI tech believe it knows best and will auto adjust as needed with each load, but some of us have trouble trusting expensive clothing to technology sensors. To it's credit, I've not had any issues with clothing being damaged or shrinking, so maybe it's time to let go!

Beautifully designed, quiet and easy to operate are reasons I love my LG Wash tower. I haven’t explored some of the newer features like steam, but I plan on doing so soon. The Wash tower replaces my fifteen year old stacking LG washer and dryer, also reliably great machines!

I bought this for my granddaughter and her husband and new baby. They have a small space for the washer/dryer and this fit perfectly. She said it's quiet, easy to use and has smart sense so the dryer doesn't run longer than necessary. Definitely worth the price.

Our recent purchase of the front loader LG washer and dryer was certainly a good buy for us. Both machines are nice and quiet. Our laundry room is on the first floor so no more noises when doing laundry. The washer really spins the items dry which makes drying time much shorter too. Not only are both the washer and dryer efficient, the laundry gets done faster than before.

So far, so good. My fiance and I just bought our first home with a very tight laundry closet. A stackable unit was the only thing that made sense. Super happy so far with the unit. It is quiet, cleans and dries very well. Our laundry closet is attached to our living room, but with the laundry door closed we can barely notice when the unit is running. Lots of space for big loads, blankets, bedding, etc. Nice features too. BestBuy install process was very easy-- they showed up on time, quickly got the unit inside and hooked up, and tested the unit to confirm it worked properly with no leaks. Good experience overall.

Love the look and the functions are exactly what I had on my “need” list. It’s a very quiet stacking unit and it’s got a streamlined look. The capacity is AMAZING! It will wash a king sized comforter easily! The control panel is very easy to use, it’s got an auto sensor for load size and adjusts, the steam setting is wonderful for those large items/towels etc and it’s got a great “tilted” interior drum in the washer that drains every bit of the water during the spin cycle! My clothes have been very clean and the water extracted so well that dryer time is less that it ever was before. Very happy with both the washer and dryer for both functionality and esthetics! Would purchase again and recommend!

Purchased this to replace an older Frigidaire laundry center in our apartment that was starting to get very noisy. In comparison, the LG WashTower is very quiet, does not vibrate or make loud noises and seems much more efficient. The app and alerts when a cycle is finished is a nice touch (much more convenient than I expected) and the steam cleaning option in the dryer is great. The AI and programming options definitely have a bit of a learning curve but it is certaintly not difficult to learn and we are very happy with our purchase. Best Buy installation and haul away service was also top notch and professional and they had our WashTower delivered and installed on time and as scheduled.

Have had this washer for ever a year and it was my second time purchasing my first one I sold to the guy who was moving into my studio so I didn’t have to pay someone to move it honestly I love it so much has been the best washer and dryer combo I have had my clothes is always washed super well!

Easy to use preset functions, quiet, efficient. Gets clothes dry on time. Great space saver. I haven't tried the app or used anything other than presets, so can't judge that just yet. Only have run 2 loads so far.

Very quiet, efficient and washes and dryes clothes very well

User friendly. Looks great. Washes and dries great. Easy to fill. Space saving. Great price from BestBuy.

So far so good. I have had this new washtower for about a week now. I've done about 4 loads so far and all came out great. This is my first new washer and dryer in 25 years, so I'm still figuring out all of the features, but it is pretty simple to use right out of the box. I love that the stacked units leaves extra room in my laundry room for a table now so that I can fold clothes right out of the dryer.

I am usually an avid review reader but I needed a washer and dryer that could stack and fit into a limited space and this fit the bill. I was a bit nervous because I could not find a single review online or any sort of commercial detailing and describing everything that it does and the fact that it was just released. Well, I’ve been so happy with this unit! I have, literally, sat down and turned the drum lights on and watched it work it’s magic. The clothes came out clean, it shared the wash information with the dryer so that the timing and temperature were correct, and it is SO quiet. The spin cycle reminds me of the turbine engines on an airplane when they start to get going and when they slow down. I was waiting for the laundry to shoot out of the washer and go into my neighbors apartment. My only two minor complaints are that the washer does have that new washer smell and it hasn’t come out yet and then the dryer cord.. I highly recommend you plan on a 10 foot, 4 prong, cord if you’re outlet is lower to the ground.

Easy to use and simple installation. Cycles are quiet and dryer is especially efficient, even as a stackable unit.

I had a previous and older (15 years old and still going!) LG washer and dryer but after seeing the changes in technology, thought an upgrade would be helpful. I settled on this model. Smaller footprint and clearly more efficient. this requires less detergent. It senses the time and varies the wash and dry time with the load. Love the app ability and the way to customize cycles based on loads as well. It is really quiet, it looks nice and it washes clothes so much better. Truly outstanding. I recommend the extra money for the installation and parts. This installation and haul away was done in minutes and everything was great.

This is a good sized quiet unit that looks sleek and runs well. Had a problem at first with the dryer cutting off before all the clothes were completely dry, but they came back out and fixed the vent issue which corrected the problem. Definitely recommend this product.

We own two of these units. One in our winter home and one in our primary residence. We like the look, ease of use and space savings. Hove owned the one in the winter home for three years and it works very well. The one in the primary is only two years old.

Amazing washer and drier combo. Very elegant and doing its job in excellent way. Very efficient and silent operation.