Customer Ratings & Reviews

Have had this washer for ever a year and it was my second time purchasing my first one I sold to the guy who was moving into my studio so I didn’t have to pay someone to move it honestly I love it so much has been the best washer and dryer combo I have had my clothes is always washed super well!

We own two of these units. One in our winter home and one in our primary residence. We like the look, ease of use and space savings. Hove owned the one in the winter home for three years and it works very well. The one in the primary is only two years old.

We were impressed with the LG commercials when they advertised this unit. My wife is on the shorter side and this was a top three reason we purchased this unit. The controls are in the center of the machines. There are several wash/dry options and the clothes come out clean and the smart technology will determine when your items are dry. The unit is very quiet and you can adjust the volume to alert you when the wash/dry is complete. The only downfall to think about is if the washer or dryer malfunctions the entire unit will be down. You can't have your cake and eat it too, but we elected to purchase the extended warranty just in case this transpires. We don't regret purchasing this unit.

This is a compact, no-nonsense washer dryer. You can customize functions or keep it simple. I bought this for my 83-year-old mother and she loves it. Buying from Best Buy took me less than five minutes and appointment was within the week for installation . Install team was terrific. They hauled off the old unit and installed the new unit in 15 minutes time without a scratch. Best Buy does require you to buy all new Supplies in order to qualify for free installation. However, if the install team does not deem that you need it, you can return the unused parts, Would not hesitate to buy from Best Buy again.

Very quiet, efficient and washes and dryes clothes very well

This is such a wonderful set. Very quiet, very easy to use. And so attractive. I purchased through Best Buy and got delivery within days. No complaints.

LG Wash Tower is revolutionary, firstly it combines the best of front loader and does it by saving space as well. We had a limited space and were replacing a top loader unit. We tried getting Samsung ones, but due to spacing we could neither fit those side by side, nor could stack it. The Best Buy rep came in and recommended us slight adjustment and LG Wash tower can fit. This one was little pricey compared to Samsung, but had no regrets as we look back. This is quite, has very little friction, over all features are great and laundry comes out clean all the time.

First the product looks really cool, which makes all other stackable washer and dryer look old. Easy to use and it has been doing its job pretty well so far. The product opens a new generation of washer and dryer combo. Nice job LG.

I love my new LG washer and dryer! Efficient, quiet, and user-friendly. Laundry has become a breeze. Highly recommend this duo!

Great looking machine. Quiet, efficient cycles. Best thing is the controls in the center of unit, since I am rather vertically challenged! Purchased this as a second laundry set for upstairs. Fits nicely in my closet.

Love this set so far. Bought online after looking at several in stores for a few months. We needed something that didn't take up too much space in our small area. We love the fact that all the controls for both units are in the middle so you can see everything & not have to strain to reach controls for the dryer at the top. It's pretty intuitive to use, not too tricky. Plays a little song at the end of the cycles (I think it can be turned off if you get tired of it). I love the short wash cycle for lightly soiled items. Haven't had long so hoping for good experience in future.

We've used this about a week now. We really love how the controls are in an accessible area and also that the washer and dryer "talk to each other" - the dryer knows what I just washed and suggests the settings for the dryer cycle. The units are fairly quiet and after a few washes, it seems to do a good job removing stains. We don't really use the companion app to control the appliances remotely - we don't seem to have a need to use it. I think this unit is so much better than any of the dated combo towers out there. We have no regret buying this and recommend it for anyone replacing a combo tower.

The LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence in Black Steel offers impressive efficiency and convenience. The smart features and built-in intelligence streamline the laundry process, while the steam function adds an extra level of cleaning. The sleek Black Steel design is aesthetically pleasing, making it a solid choice for a modern laundry setup.

smart looking, easy to use, space saving . works perfect for our laundry room . Like the smart wash as it takes the gest work out of how long to run on small loads

The washer+dryer is the most beautiful thing in my house, even more beautiful than my wife, and my wife agrees. It's very easy to use and very quiet. It's on the expensive side. I'm not sure if it's worth the added cost, but it is the only washer+dryer that would fit in the space we had available.

Have had this machine for about a month now and so far it has worked well. Both the washer and dryer do their jobs above what we expected. We only had space for a single machine so this worked perfectly. It is very quiet and the controls are intuitve. Its on the pricey side, but we think its worth the extra costs. It looks very classy. The only issues I have are 1) the doors are permanently hinged on the left side, which may be a serious issue for some, and 2) the washer door sits very close to the floor, making it hard to load without kneeling down. I was told the machine can't be put on a pedestal. Otherwise, I would have given it 5 stars.

This LG wash tower is a gem! It has all the features I was looking for and more. It is easy to use and very quiet as well as energy efficient. Working with the Best Buy sales team was effortless. We purchased and had delivered in less than 5 days.

We purchased this unit because it is in the garage at our home in Florida. It is very space-efficient, leaving room for the laundry basket and folding table. It is very quiet . . . surprisingly so. We did five loads of laundry the first day it was installed. The clothes were well-cleaned using the regular wash cycle. Drying was complete and didn't take as long as I thought it might . . . the washer spins out most of the rinse water before finishing its cycle. We used the steam feature for a new bed skirt, and it worked perfectly. This is a very attractive unit, and it works extremely well. Highly recommend!

We love the stackable washer and dryer. It’s quiet and easy to use. Takes up a lot less space than our older model. You can also customize your desired user setting.

I bought my LG laundry tower 2 months ago, my dryer is working fine but since day one, the washer leaves the clothes dirty, not matter what setting I use or the amount of clothes is put in, there is not enough water getting into the drum for the wash cycle and the rinse cycle seems to be running dry with no water at all, it seems like the clothes are getting a little mist of water, spin and that is it, as a result the clothes are not clean and they are smelly when the wash cycle is done. I called Best Buy, they sent a technician and the technician referred me to the LG support, LG sent a technician and he said he doesn't see anything wrong despite the fact that my clothes are not getting clean. This unit is very beautiful and easy to use but the main function of a washing machine is washing and cleaning the clothes, this one is clearly not doing that for me, so if anyone is listening (Best Buy or LG), I just need this issue resolved, I would hate to get stuck with a 2K "dryer only" tower. Thanks.