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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2781 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,781 reviews
  • Rated 5 out of 5 stars

    So far, so good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and efficient. Really like the quick wash and dry cycles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Space-saving connected washer dryer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! We live in a very small home, so every square inch of space I can reclaim is appreciated. This integrated/stacked washer/dryer is about the smallest full-sized unit you can get, and it’s fantastic. It’s the same width as any other full-sized washer, but the total height is shorter. So, you can make use of a little extra space above the unit. And - yes - it cleans clothes very well. I also appreciate the connected functionality (e.g. iOS notifications when a load has completed its cycle). Well done, LG!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Dryer LG combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer and dryer stacking combo. it’s super sleek and pretty in my upstairs laundry room. it’s efficient and I have had no issue or complaint on laundry not being cleaned well. The delivery staff was really impressive bringing it upstairs through narrow areas without banging up my house or the unit. One little scuff a half an inch on the side. certainly nothing to complain about considering the challenge of delivering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer/dryer combo. Works great, and I love not dropping wet clothes on the floor anymore haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T Weaver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise level and capacity are good. Overall pleased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does its job okay.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG is known for their exceptional laundry system. This one is somewhat underwhelming because of the extra parts I had to purchase for the installation. It does the job alright only if the half full or at the most a third full. Sometimes you have to run a second cycle for the dryer. This complaints might all be because I don't know how to utilize the wide array of features but I think the basic functionality should be sufficient to wash and dry without any hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer/dryer combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is few advanced to this unit. It fits in standard laundry closet in condo, MUCH BIGGER capacity then regular washer/dryer stack, to me it looks cool and you can see there is some serious technology behind. The steam feature is something I couldn't figure out how to use. For the price I think it's a good value. And most important at the time I bought this washer/dryer combo there was no backorder so I was able to get it as soon as next day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG WAAH TOWER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific unit I love it. However the app piece is not that great hard to sync. The delivery guys were great and took mine away and out in the new one with ease. You don’t need the bottom drawer, it is pretty tall and look nice . Wish it lit up during entire cycle instead of just at end. Very big inside dryer and wash. Read how best to care for it because I’m not sure that because it’s all in one if one has a problem the entire unit goes out since it is a computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exhaust hose venting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I’m NOT happy with is the fact exhaust hose is vented directly out the back & not from the side, it puts the units out into my back door entrance pathway. Love the ease of control panel in the middle of both units & is extremely easy to use. Kudos guys & gals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product - EPDM Rubber smell needs resolution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great machine so far. I was surprised that it was Wi-Fi enabled but that has been extremely helpful because the app lets you know as soon as a load is done washing/drying. I would give it 5 stars but when you get it brand new it comes with a god awful smell that took numerous clean cycles to remove (7+). I recommend using rags to constantly wipe down the EPDM rubber after each wash cycle until the smell largely goes away. Since this review is about the product I will not reduce the stars further, but the delivery/installation of this product was absolutely horrid. It was the WORST delivery I have ever had of any company and with Best Buy - unnecessary property damage throughout the delivery. As a purchaser, this product is heavy, ensure that delivery personnel coming to your home are physically able to handle this item before entering your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Wash Tower

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality, user friendly and good looking product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clean look and easy to use. Salesman took care of all the details

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stacked washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them!! Do use of space and the convenience and the easiest to use is wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit. Easy to use and wife can reach in and get anything out. Height is right for all sizes. Space saving is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small user/ Big product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and the performance. I'm 4'10" and didn't have the space in my kitchen for a side by side. I have no difficulty getting the clothes in or out of the dryer(which is on top).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and Quiet, Happy with the performance.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went and picked this up from the store. Guys that helped me load it weren't quite strong enough to lift it in. I would like to reiterate this thing all boxed up is HEAVY. Once I got it home me and my fiance were able to handle it decently once unboxxed. Washer and dryer are very quiet and I'm impressed with how efficient they seem to be. Dryer has no issue drying a large load of mixed clothing in 40-45 minutes. A note of caution, there is a big piece of styrofoam that goes up into the washer/dryer unit to support the washer drum. If you are struggling to get this off the styrofoam base, it seems it's very easy to have this snap off and stay up in the washer. I did exaclty this, and the first time I ran it the washer was shaking bad and making a peculiar squeaking noise. Tilted it up and sure enough a piece of styrofoam was still in there, squeaking like crazy. I'm hoping this continues to treat me well in the coming years, but the first few weeks have been a great experience. One other note, if your dryer plug in is any distance away from the dryer, you may want to spring for a 10 foot dryer cord, as the 6 foot doesn't make it much further than down the back of the unit. Hunting down a 10 foot cord was a task in my town, so I ended up building my own new cable. Dryer does work with both 3 and 4 prong outlets, but is initally set up for 3 prong, which worked perfect for me.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Rated 5 out of 5 stars

    Best purchase of 2023 so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this unit. We upgraded from an older Samsung set and have been so impressed with this WashTower. Delivery was great and we were able to starts washing not too long after they left. The washer and dryer drums are an adequate size for washing our comforters; to our relief we are able to dry in one cycle! My favorite feature is that the control panel is in the middle of the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent brand, excellent w/d combo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this combo.. very user friendly efficient and space saver. top of the line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laundry Machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So quiet! Goodbye Samsung, hello LG. Great machine. Clothes come out so clean. Dryer does not wrinkle clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washtower

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Compact. Easy to use. Spacious. And it’s LG so well known reliability.

    I would recommend this to a friend