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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2774 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,774 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good ! Unit it’s quiet and easy to use !

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Beautiful and Functional

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and dryer - very quiet and nice musical tune to let you know the cycle has finished. Certainly better than a buzzer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would purchase again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love this wash tower. I am in a wheelchair and my previous stackable one I had I wasn't able to get the laundry out of the tumbler.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Stackable Washer & Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase. I have a space issue and this stackable washer and dryer are a perfect fit. Because they are one unit (instead of 2 with a stacking device) they fit perfectly. Used them and love the additional settings of static release and wrinkle guard. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG WASHTOWER

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with this washer dryer unit. It’s so quite you forget there is laundry going! So far so good! Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Had better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like to be able to set fot air dry. This is a nice looking wash tower but was expecting better. Have option to use remotely but why?

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, BruceL. Thank you for sharing your experience with us. We understand your inquiry regarding the features of your LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower. To use the Air Dry function, you can select the Air Dry or Delicate cycle on the control panel to tumble the clothes without high heat. Regarding the remote start, this feature allows you to monitor cycle times and start your laundry from your smartphone for added convenience.
      https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-black-steel/J7G564PZRS
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Great concept, well executed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design and so good looking we are sad to put it in the laundry room. The is the first LG appliance we have owned; they really did a great job building a unique machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG eh ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer , just doesn’t connect to wifi well. Wish it did because I would really like to use the feature

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the LG stackable Washer and Dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First unit came damaged and Best Buy replaced it right away. It's a great washer and dryer. Easy to use and works well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family really enjoying the LG washer and dryer set. Happy Customer

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    No title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, WiFi capable, leaves cloth clean, not too noisy, design is nice, makes a great fit for any home laundry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ricky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love coming to best buy, I actually get more For my money. Keep doing what you're doing and thank you guys

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beauty at a price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If a washer and dryer can be beautiful, these qualify. But you will pay for that beautify with your checkbook and then every time you use them. Their dark glass doors make it impossible to see inside the machines without turning on their interior lights and the doors highlight every fingerprint. The washer cleans well and fast, but the presets must be changed each time because they aren't at all what we want. The dryer generally works well, too, but small loads seem to confound its sensors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    shorty got a new washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is by far wonderful.. Im a short (4'11) mother of three, and this is my first brand new washer and dryer purchase. I like that I dont have prop myself up and reach in the wash basin. Thats my favorite part. I pretend im at a wash house and drop all the long lost coins and dollars in ajar to pay for my wash load.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just perfect, This product is an invaluable help to me. It works efficiently and makes housework quick and easy to do.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works so quiet, and playing music after finily, and playing music after finish Excellent! I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an efficient machine, really convenient. Best Buy has always high quality products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Just fit the space we have. Does a good job, and has the extra capacity that will come in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    2 Units to 1 Unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need within less space. I can't really speak on anything else. I only had the unit for less than month.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! What difference from my old set! Effective, efficient, no noise! Love them!

    I would recommend this to a friend