Customer Ratings & Reviews

The LG Washtower is a nice washer/dryer unit with electronic controls and many selectable wash & dry cycles. There are a lot of features, which means it takes a bit of effort to understand what they do and how to use each feature properly. The LG owner’s manual could written much better, though, to make things clearer and easier to understand. For example, at the moment, general topics are somewhat poorly organized; and the manual could definitely use a full appendix to aid in easily finding specific pages for comprehensive explanations of certain features, functions, care instructions, etc. A feature-rich product, but due to a poorly documented manual it may seem lacking in useful information to many users. (It took me 30 minutes and 5 tries to link the ThinQ application to the Washtower! Kept re-reading the instructions in the manual, but found nothing helpful; finally just dove into the application itself, which better explained the connection procedure.)

Great appliance,works great. Saves a lot of space and easy to use.

Its so quiet! Easy to use! My only conplaint is that there isnt a delay option! This set has made my life do much easier sbd goven my tiny laundry room so much more space!

great product and great service all in 2 stops, Best Buy had to come back to install washer and dryer when we dound that a spigot had to be replaced because it had frozen up. Best Buy did so within a couple of days with no hassle

This combo is outstanding, well worth the price. Its very quiet you dont even know its on . It was very easy to setup, and you can also control it with your android or IPhone.

We are extremely pleased with our new LG WashTower. It fits very nicely into the limited space of our condo. We find the unit to be very quiet, which allows us to enjoy our activities without the annoying noise of the previous washer/dryer. An excellent product.

Such a great unit. Was installed with no issues. Does a great job washing and drying my clothes and it's nice and quiet.

Excellent washer and dryer, I love how they leave my clothes.

Finally a stacking washer and dryer that is not so clunky looking!! I don't have a separate door so it is important that it looks good. Works great, plays nice little tunes - ha ha! I do not use the fancy features - I just press the buttons on what I want.

I’m really pleased with this combo. It replaced our 20 year old Maytag stacked unit. Our wash closet has limited depth and this unit fits perfectly where most of the other stacked individual units were 2 to 3 inches too deep. Wash times are much shorter and quieter as well.

Installer was the worst.Not truthful and wouldn’t install. Had to get own plumber to handle what was a very simple job. Was also given attitude when mentioned old unit needed to be hauled away

I bought this because I have cerebral palsy and thought it would be easier for me. I haven't had to use it much because my wife loves it. It's more compact then our prior washer and dryer but holds the same amount. It dries and washes faster. It's well worth the money.

They were amazing. We had issues with the valves being corroded over and needed to get them changed before they could install my new stackable washer and dryer. The day of installation they contacted me to let me know they were on their way. I informed them that the contractor was still here and could they come out later. We kept in communication with one another and they were able to get here within 30 minutes of me informing them that the contractor finally had finished. They relocated my old stackable that has to stay with the unit I rent and hooked up the new stackable within 10 minutes. They were very professional, respectful, and understanding. So happy to have gotten the opportunity to work with them.

Yes LG has done it right. Bought this LG Tower due to the limited space I had available. Works great no problems. Love the no big buttons to turn or rotating knobs. Yes this is perfect for what I needed for. Thanks LG for thinking of the tight locations most of us still have.

We just installed our new LG washtower. Controls are easy to learn, both units perform well.

It's easier to use if you read the instructions...

We LOVE our washer/ dryer combo! It is super a great model. The stacked option frees up so much space in the laundry room. The washer has a huge capacity which is great for dirty farm clothes! It gets everything super clean. I would buy this again in a heartbeat.

Amazing machines work perfectly and are a perfect fit into our utility room. A plus point was the service that I received from the Best Buy team which was outstanding.

I love my new washer/dryer. I appreciate the patience of your sales crew and the geek squad. I have a perfect set and that makes number 4 a success. It fits into the small space in my condo and washes and dries perfectly. I couldn’t be happier. Thank you.

I've had this for a few months and it's been great. My 20 years old washer and dryer were noisy and inefficient not to mention the agitator beating up my clothes. This wonderful new unit is a pleasure to use.