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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2775 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,775 reviews
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation wentvery smoothly of my LG Laundry Tower. There was a small dent in the side which the installer pointed out to me.I was able to get a small rebate for that but it does not interfere with the oportation of the laundry tower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase of LG Tower Washer & Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service from the sales person to delivery & install. Excellent service on all dides of the transaction. We are so pleased with the LG tower unit. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! So glad I purchased them. I love the app for it as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a good, compact unit that does the job.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good, compact unit that does the job. Only real issue is constant D90-D95 error codes on the drying due to bends in the vent neck which are unavoidable. Think about that before you make the purchase as you might have to repipe the vent in your home.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Does what washers do

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far though all the online options can be weird to navigate. Did have it installed by Best Buy. It ruined a load of clothes because of some weird rubber smell that has yet to repeat or reveal its origin. Like the wash options and it is fairly quiet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG Washtower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new LG WashTower! Ease of use is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer dryer combo unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far very pleased with this w/d combo-especially the size of the drums and clothing capacity- wow. Double-check your space- deeper than average for stacking set. It comes right to the front door of our closet-and tall too-I have to say,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    No to the tower, customer service excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit looked nice. Brought it home hooked it up. It ran well until it got to the spin cycle. Then it was violently shaking. I tried to rebalance the tower. But to no avail. And for some reason the dry did not get hot and did not dry like it should. I went back to Best Buy where I purchased the tower. The manager Sultan was awesome. I showed the video to him. He said that it should not do that. He gave me a few options. I chose to purchase a different set all together. So ultimately I was unhappy with the washer/dryer tower. But the customer service was excellent.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Christine. We are sorry to hear that you had a negative experience with your LG washer/dryer tower. It is never our intention to provide our customers with a product that does not meet their expectations. We appreciate your feedback and are glad to hear that the customer service you received was excellent. If you have further concerns about the LG products, you can reach us out via Facebook or X (Twitter) using @LGUSSupport, and we'll be more than happy to help you. ^Dan LG

  • Rated 4 out of 5 stars

    great unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of this all in one. It's easy to move clothes to the dryer. cons - the standard settings are not all easy to make changes to, especially on the dryer and the capacity of the washer seems less that the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent very good price thank you very much guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the machine. Works very well! Touch screen and has loads of settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing LG brand

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer ever get yours 100% guaranteed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer/dryer. It works so good. Better then any washer/dryer that I've ever used. One downfall is you should be able to connect it do a phone or mobile device and I cannot get it to connect to any device to the app. But otherwise no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy It!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this set!!!! Wish I would have purchased it years ago. Clothes come out so clean and it washes and dries very quickly. No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Washer/dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy to use. Clothing and sheets smell and look good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Laundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product does what it's supposed to do love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing is smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that the dryer knows exactly which setting it needs to be on based on what settings I selected for the wash cycle, and getting alerts on the phone when it's done really help me not forget about my laundry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer Dryer Tower

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive design and awaiting to be installed and run

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. Easy to use. Doesn’t take long for a single wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Tower if Necessary!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our stacked LG washer tower, and the installers were prompt, professional, efficient. Would love side by sides, but our space won't allow. This is the best alternative we could find, and are really happy with the selection!

    I would recommend this to a friend