Customer Ratings & Reviews

This is a good sized quiet unit that looks sleek and runs well. Had a problem at first with the dryer cutting off before all the clothes were completely dry, but they came back out and fixed the vent issue which corrected the problem. Definitely recommend this product.

good size and useful, does a good job and was a good price

We made the decision to buy the WashTower due to space utilization in our laundry room. Despite having a large laundry room, we wanted to utilize the space better and install a steam cabinet (also by LG). However, what we have discovered is that this unit exceeded our expectations and is no more hassle than the normal two units side by side! There was a little confusion with setting up the app, but we worked through it and it works very well (such that my wife can message me to put the clothes from the washer to the dryer when she is out, as she gets a notification that the wash cycle is done... Is this a good thing? LOL :-) Anyway, the controls on the panel are clear, simple, and easy to use. The washer works extremely well, with clothes coming out half dry with the high speed spin, and very fresh smelling (i.e. the rinse cycle works very well). The dryer is very efficient, but we have noticed that very large bedding items can remain a little damp in the middle, but this was true of every unit we had before). The issue being that even while tumbling, there always seems to be an area of the duvet that remains tangled, and thus holds a little more moisture). But, overall we are extremely please with our purchase! Oh, and one last point... When you buy this unit, get the extended warranty, as it's effectively half price! Because buying one unit that both washes and dries, you only pay for the warranty on one machine, not two warranties for two machines! That was another plus! I'd recommend this unit to anyone, especially as it makes life more efficient with the notifications, and the machines stay active more often, with less wait time between loads. A great combo machine that truly does it all. And looks fantastic doing it!

This LG wash tower is a gem! It has all the features I was looking for and more. It is easy to use and very quiet as well as energy efficient. Working with the Best Buy sales team was effortless. We purchased and had delivered in less than 5 days.

Hands down- one of the best combo Washer/dryers out there. On top of it- this unit does not take too much space. Love the finish touch to it. Using it- could not be simpler. The washer will communicate with the dryer to setup the optimal program for your clothes. Steaming- is another great feature. it will remove hard stains from clothes and the dryer can refresh it in a few minutes. The fast wash takes around 35 minutes to wash your clothes. The only reason why i am giving it 4 stars is the App. For some reason I can't setup the wifi to work non stop. Tried changing my password to not include special characters and still nothing. I need to reconnect the unit every time if i want to download new cycles and even with that- sometimes it does not work. LG help support is useless. Need to contact geek squad and let them figure this out.

All I could say is wow! This has been an excellent washing machine! It’s also a space saver. Runs great and I have Alexa remind me of my loads. The app also give great information.

This all in one stackable with the dryer controls right above the washer controls is A Huge selling point and dry convenient! It has all the space saving without sacrificing any features. The fact that the washer and dryer communicate dry you Do Not need to set the dryer setting is smart and spot on. It is very quiet, had a sleek design and the features are too many to mention. The doors close tightly and easily. Plus, it id much less than buying separate units and has wifi technology built into the units. I don't see any downside to this combo unit... If you can get one don't hesitate to do so!

This is such a wonderful set. Very quiet, very easy to use. And so attractive. I purchased through Best Buy and got delivery within days. No complaints.

This is a compact, no-nonsense washer dryer. You can customize functions or keep it simple. I bought this for my 83-year-old mother and she loves it. Buying from Best Buy took me less than five minutes and appointment was within the week for installation . Install team was terrific. They hauled off the old unit and installed the new unit in 15 minutes time without a scratch. Best Buy does require you to buy all new Supplies in order to qualify for free installation. However, if the install team does not deem that you need it, you can return the unused parts, Would not hesitate to buy from Best Buy again.

We were impressed with the LG commercials when they advertised this unit. My wife is on the shorter side and this was a top three reason we purchased this unit. The controls are in the center of the machines. There are several wash/dry options and the clothes come out clean and the smart technology will determine when your items are dry. The unit is very quiet and you can adjust the volume to alert you when the wash/dry is complete. The only downfall to think about is if the washer or dryer malfunctions the entire unit will be down. You can't have your cake and eat it too, but we elected to purchase the extended warranty just in case this transpires. We don't regret purchasing this unit.

I love my new LG washer and dryer! Efficient, quiet, and user-friendly. Laundry has become a breeze. Highly recommend this duo!

The design and looks of the laundry center are great. The operation manual is very detailed and very confusing. I have still not been able to connect this unit to my WIFI network. The primary reason for my purchasing/spending this amount of money for a SMART system was to assist me with my disabilities.

LG Wash Tower is revolutionary, firstly it combines the best of front loader and does it by saving space as well. We had a limited space and were replacing a top loader unit. We tried getting Samsung ones, but due to spacing we could neither fit those side by side, nor could stack it. The Best Buy rep came in and recommended us slight adjustment and LG Wash tower can fit. This one was little pricey compared to Samsung, but had no regrets as we look back. This is quite, has very little friction, over all features are great and laundry comes out clean all the time.

The LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence in Black Steel offers impressive efficiency and convenience. The smart features and built-in intelligence streamline the laundry process, while the steam function adds an extra level of cleaning. The sleek Black Steel design is aesthetically pleasing, making it a solid choice for a modern laundry setup.

First the product looks really cool, which makes all other stackable washer and dryer look old. Easy to use and it has been doing its job pretty well so far. The product opens a new generation of washer and dryer combo. Nice job LG.

Love this set so far. Bought online after looking at several in stores for a few months. We needed something that didn't take up too much space in our small area. We love the fact that all the controls for both units are in the middle so you can see everything & not have to strain to reach controls for the dryer at the top. It's pretty intuitive to use, not too tricky. Plays a little song at the end of the cycles (I think it can be turned off if you get tired of it). I love the short wash cycle for lightly soiled items. Haven't had long so hoping for good experience in future.

Great looking machine. Quiet, efficient cycles. Best thing is the controls in the center of unit, since I am rather vertically challenged! Purchased this as a second laundry set for upstairs. Fits nicely in my closet.

Love the unit. Its quiet, efficient and saves so much space.

We've used this about a week now. We really love how the controls are in an accessible area and also that the washer and dryer "talk to each other" - the dryer knows what I just washed and suggests the settings for the dryer cycle. The units are fairly quiet and after a few washes, it seems to do a good job removing stains. We don't really use the companion app to control the appliances remotely - we don't seem to have a need to use it. I think this unit is so much better than any of the dated combo towers out there. We have no regret buying this and recommend it for anyone replacing a combo tower.

We purchased this unit because it is in the garage at our home in Florida. It is very space-efficient, leaving room for the laundry basket and folding table. It is very quiet . . . surprisingly so. We did five loads of laundry the first day it was installed. The clothes were well-cleaned using the regular wash cycle. Drying was complete and didn't take as long as I thought it might . . . the washer spins out most of the rinse water before finishing its cycle. We used the steam feature for a new bed skirt, and it worked perfectly. This is a very attractive unit, and it works extremely well. Highly recommend!