Customer Ratings & Reviews
- Model:
- WKE100HWA
- SKU:
- 6451042
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level, Overall performance
Works for me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet. Good fit. Efficient. Djrrhf ejejh hrhr3 hehdf
I would recommend this to a friend - Pros mentioned:Overall performance
Great washer-dryer combo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking and so far well-functioning wash-dryer. Excellent delivery and pickup/ disposal service.
I would recommend this to a friend Handles all loads
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great capacity. Handles everything from the very small load to a king-sized quilt. Digital readings gives the user multiple options.
I would recommend this to a friend- Pros mentioned:Ease of use
AWSOME!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.EASY TO USE,BEAUTIFUL COLOR,FITS IN MT TINY HOME PERFECTLY!! WHEN I PICKED UP FROM STORE EVERYONE WAS SUPER HELPFUL!
I would recommend this to a friend - Pros mentioned:Overall performance
Saver!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This LG Combo is a saver. I'm highly satisfied with its performance so far. I absolutely recommended it.
I would recommend this to a friend Love
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer and dryer. Never realized how bad my other set was. I love have really clean clothes again. Have used the sanitize cycle for my pet blankets.
I would recommend this to a friend- Pros mentioned:Ease of use
Simply beautiful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and simple to use. Purchasing and delivery was as excellent as well.
I would recommend this to a friend Functional Meets Incredible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Washtower is incredible! So functional and efficient. The Best Buy delivery/installers were superb! There are so many extra cycles available on the LG ThinQ app. There is a light in the washer as well as the dryer, and when a cycle is finished, it plays an audible tune and notifies your phone as well. Would recommend this product to anyone.
I would recommend this to a friendlint screen issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.make sure your lint filter seats properly, if warped buy new one for 60 bucks. get housing out and clean that, then put new lint filter in. housing 6 screws inside drum.
I would recommend this to a friend- Pros mentioned:Space saving
Amazing!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and great look! Love the app functions. It also takes very little space.
I would recommend this to a friend - Pros mentioned:Noise level
Stackable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would buy again great product. Saves space and quiet
I would recommend this to a friend - Pros mentioned:Overall performance
good machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great from what i see so far. Would reccommend to others.
I would recommend this to a friend Washtower
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A love the footprint of this washer/dryer. It gives me so much more room in my small laundry room. The color is gorgeous!! So far it has been working well, and we have had no issues with it. The washer does seem slightly louder than our old whirlpool, but it is not terrible. Best Buy installers were wonderful.
I would recommend this to a friendNice stackable washer and dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and smart washer and dryer for tight spaces. Finish is very modern and electric panel is sleek
I would recommend this to a friend- Pros mentioned:Ease of use
Perfect fit!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the LG combo. Quiet and easy to use. Fits our space perfectly.
I would recommend this to a friend Great Choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Choice i would recommend it definitely worrh it
No, I would not recommend this to a friendStanding dual washing machine/dryer unit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both the washer and dryer of this unit have great options and work well. My one complaint is the washer remains wet in the door seal and soap dispenser for a very long time. If you don't leave the door and dispenser hanging open for a full day after washing it will smell of mildew.
I would recommend this to a friendLove it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love having so much flexibility! I had to get a small stool to sit on when I move wet laundry from the washer to the dryer, but it’s great exercise!
I would recommend this to a friendExceptional
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have loved this machine. Exceptional machine with all you could ask for. Thin q app lets you pick from swveral added wash/dry features. Small load can be washed and dried in 25 to 30 minutes.
I would recommend this to a friendVery disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the configuration, but that actual performance is very disappointing. It has only a few preset cycles, which cannot be modified. You can down load one cycle from a list in LG's app, but you can't customize it (and you can't see how it is setup until you download it and select it on the washer or dryer). Some specific's, the Normal dry is fixed at high and if you download a cycle that is set a medium your jeans and towels are not close to dry (even setting the dryer to very dry, I had to run the dryer on timed dry for 20 more minutes. Wash times are odd, for example at medium soil the wash time is 35 minutes, at medium/heavy the wash time was 31 minutes, and at heavy the wash time was 1 hour and 45 minutes.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Buddha. Thank you for sharing your feedback with us. We understand your concern about the LG Wash Tower (WKE100HWA) model don’t meet your expectations, especially with limited preset cycles and difficulty customizing them for your needs. We also understand when drying settings don’t seem to align with the results you're expecting, like needing to run timed dry cycles for longer than anticipated. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
For drying performance, make sure the dryer vent is clean and the load is balanced to help improve efficiency. Sometimes, larger or heavier items, like jeans and towels, can require extra drying time, especially on lower settings. If you haven't done so already, you could try manually adjusting the dry cycle to better suit the load size, though we understand it's inconvenient that some cycles can't be modified.
As for the wash times, they may vary depending on the soil level and the selected cycle. However, if you feel the cycle times are inconsistent or overly long, it may be worth reaching out to LG support to ensure the settings are optimized. For more help, you may visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634.
Feel free to reach out to us via private message on social media @LGUSSupport, and we’d be happy to assist you further and help improve your experience with this unit. ^Juvy