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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 2240 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the GO VoIP Adapter, especially its ease of use, call quality, and price. Many customers are pleased with its performance and simple setup. However, some customers have reported issues with the caller ID and compatibility with certain internet services.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,240 reviews
  • Rated 4 out of 5 stars

    Good alternative to landline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went into BBuy to pickup a Comcast modem with telephony jack and walked out with this replacement. Did not come with proper instructions on how to activate/setup so had to find it online. Once found it was pretty easy. Most oft the calls are clear but sometimes I have dropouts. To reduce dropouts I had to activate QOS which I am not a fan of. Volume could be louder but apart from that I am OK with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Magic Jack Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Majic Jack Pro is easy to hookup. if you want to keep your phone number do not disconnect your services from your phone company until Magic Jack is services are transferred. I've already recommended this service to other. I plan on getting a surge protector/battery back up for my router/modem and Magic Jack for power outages.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Works Perfect! Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought and installed this for my parents in under 10 minutes. Can't believe the call quality. 5 stars for sure!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Work Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and price is right. Needed a cheap solution for kids to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Best Buy!"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been charged so much for telephone service since activation, then my boyfriend & family suggested for me to get MagicJack. I made the purchase online and picked up at my local Best Buy. The purchase online was fairly easy, and the pickup was even easier, it didn't take me more than 5 mins. I strongly recommend not only this product because of its inexpensive service and awesome deals but also Best Buy's online store; I'm very happy to have made this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did not use the land line that much so the magic jack has worked well for us in cutting cost.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great magic jack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working perfectly I send to me country for my brother.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Said goodbye to Comcast phone. No problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 4 out of 5 stars

    Love Magic jack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renewed for next five years. So think how much I love it. Clear voice and lower price.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Best phone service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best and great phone service crystal-clear voice quality l love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I need it to do. Have recommended to several friends.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a bundled plan which included home phone service. Switching to magic jack reduced our monthly bill by $20. The magic jack was easy to connect and set up and we have not had any problems with voice quality. We connected our fax machine to the magic jack using a DSL filter and that is working fine also. We did pay a one time fee to import our existing landline number during the initial set-up. There was about a 10 day wait period for that transfer to complete, but we did not want to lose our current number. Not sure if there is a way around that fee or not. We have a multi handset phone system connected and all handsets work great. We chose to use the answering machine built into our phone system. Magic Jack does have it’s own voice mail system, but there is an option to turn that off in your online Magic Jack account. We were not quite ready to ditch our landline all together, so this was an easy money saving solution for us.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    such a good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love that we have a house line! i feel more secure, we can call long distance and this method is so cheap!

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Ease of use

    Rated 5 out of 5 stars

    Excellent phone service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been a magicjack customer for years and just upgraded from MJPlus to Magic Jack Go... very easy to install, calls are crystal clear, savings over regular phone bills are the best! I would highly recommend Magic Jack to anyone needing a landline.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent considering the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to instal. Easy to use and better qualité then the original one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great replacement for your landline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit totally eliminated my need to continue having a landline. It works great. I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one phone that anyone should buy save money and hassle 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as specified. The magic jack is great for the on the go office phone. Can take with you anywhere!

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Ease of use

    Rated 5 out of 5 stars

    great phone gadget!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just plug it into a modem and your land line phone and it works off your wifi. my brother is able to take his phone and the Magic Jack to my house, plug it into my modem and it works great! a land line you can take with you. great product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a great device. It is easy to connect and setup is very simple.

    I would recommend this to a friend
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