
Rating 4.4 out of 5 stars with 2240 reviews
4.4- Ease of use (531)
- Call Quality (420)
- Price (376)
- Performance (87)
- Setup (56)
- Caller ID (32)
- Compatibility (25)
- Internet Speed (14)
- Support (3)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 4 out of 5 stars
Amazing Deal!
I have this setup for a dedicated Fax Machine because the Government does not allow transmission of sensitive information via fax-to-email or email. I got one year Free with the device. Also love the fact that Bestbuy Price Matches so I got this thing for a steal! I setup the device through the computer easily. I just plugged it in and went through the guided tutorial on the screen. There is a 911 fee that Magic Jack no longer pays for so be aware of that before you purchase the product. For my area it was only $6 a year. I was able to pick my own free number and finished the tutorial on screen. Then I plugged in the magic jack into an Ethernet port, plugged in the power, and the phone port in the back of my 4-in-1 printer. Now it was time to test the magic Jack. I sent and received test faxes without issue to the fax-to-email system I have at the home office without issue. Be aware that faxing isn't the intended purpose of this device so sometimes a high resolution (Photo) fax will fail/time out. Lower the resolution and it should go through (Super fine or fine). Please be sure to understand that a phone cable is not included with Magic Jack, but an Ethernet cable and charger cable is. Phone cables are generally included with phones and all-in-one printers so be sure you didn't throw yours away and have one on hand. If you don't have one, snag one while you're in the store. Overall I am highly satisfied with the device. It was easy to setup, inexpensive, and works for my needs. I also will be saving $324 a year when I renew my number next year. That's enough money to buy a new laptop! Would I buy again? Yes, I would; and I did buy another one for the accounting section of the office. My friend also bought one and is using it for his home phone saving loads of money each year! It's a terrific product, just be aware of the 911 fee going in and you won't be disappointed.
Posted by Kyruss
- Rated 5 out of 5 stars
Cheapest phone service
Magic jack is the best way to save money on home phone service or on the go. Comes with everything included with no hidden costs. Highly recommended this product
Posted by Javi
- Rated 5 out of 5 stars
My Magicjack works great
It was easy to set-up and I haven't had a problem. The best part is the cost, the first year is already paid for when you buy the MagicJack after that it's $35/yr. I was paying more than that every month with the phone company I had before.
Posted by Kewldogg
- Rated 3 out of 5 stars
Good product
This magic jack is everything i was expecting simple ,good to use . I just hoped the manuel on how to set it up could've been better. Ihad to call customer service for little help . Besides that it's all good.
Posted by Papsy
- Rated 5 out of 5 stars
As good as my old Verizon FIOS landline phone
The MagicJack Go works as good as my old Verizon fios land line phone. Only if the Magic Jack does not use the home phone house wiring, it's to long and magic jack works best with a short phone cable connected from the magic jack to a electronic cordless phone that has it's own power to ring the phone. Old phones with mechanical brass bells do not work well if at all with magic jack. The brass bells take to much power to ring well and magic jack has very little power output. I have five cordless Panasonic 6.0 cordless phones working off my answering machine base station. The USB connection to the computer is just to set up magic jack and when it's working use the power transformer that came with Magic Jack to power it.The computer does not have to be on for Magic Jack to work after it's set up and working. Magic Jack connects directly to your modem/router with a short cable. I had bad luck with Magic Jack Plus. The caller heard echo in my voice. My internet speed is 50 Ms download and 5 Ms upload. I also had problems not always hearing the caller and I had to instruct them to call back sometimes 3 or 4 time in order to hear them. I have none of this problems with Magic Jack Go. The price of the two models are about the same when you factor in the extra 6 months service with the "GO" model, and the "GO" model looks to be a newer design. The photos shows Magic Jack powered by the transformer plugged into a an ac extension cord and connected to the Magic Jack through a USB connection. A 1 foot internet cable connects the modem/router to the magic jack. and a photo of my base station phone hooked up to the magic jack with the cable that came with the Magic Jack.
Posted by kindheartedjohn