Customer Ratings & Reviews
Customer reviews
Rating 4.4 out of 5 stars with 2240 reviews
(2,240 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers have good things to say about the GO VoIP Adapter, especially its ease of use, call quality, and price. Many customers are pleased with its performance and simple setup. However, some customers have reported issues with the caller ID and compatibility with certain internet services.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Call quality
Rated 5 out of 5 stars
Excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this when I travel outside USA, and it works great, solid voice quality, very happy with the performance...
I would recommend this to a friend - Pros mentioned:Call quality
Rated 5 out of 5 stars
Works Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace my old one after 6 years because new one had new software , works great even clearer sound then old one.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great versital product for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried other solutions but MagicJack Go is the best, most flexible solution for the price. The IPhone apps works great.
I would recommend this to a friend Rated 3 out of 5 stars
Change new device set up not easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old magic jack plus no longer works,must change new device so I buy new magic jack go,but was very difficult to set up,need customer service help.
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Inexpensive alternative
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a friend who couldn't afford to keep her land line. At $40 for one year it is a great price
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
An alternative to paying monthly phone bill.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is good way to have a reliable phone without the additional monthly phone bill.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Exactly as described
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy set up. Works exactly as described. If I'd known it would be this easy I would have purchased long ago.
I would recommend this to a friend - Pros mentioned:Price
Rated 3 out of 5 stars
Trade sound quality for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can't beat the price for Magic Jack, both hardware and service. Just be aware that you are going to sacrifice sound quality and some secondary features for the savings. The one feature I truly miss is FIND ME where both your home phone and other numbers (cell phone, office) ring at the same time. Magic Jack will forward, but then the home phone doesn't ring.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Does exactly what is expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had just as good of phone service as a cell phone or cable tv service for phone. Cable uses same type service, voip.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Magic Jack Go...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Follow instruction very easy to set-up...phone works and clarity so far so good...12 months of free service is not bad at all.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was in desperate need for a magicJack and the store had one left and it works like magic! Thanks Best buy!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really Great and convenient device. No hassle and assembly and usage is really easy.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
just 2cents a min. to call England
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just hook up to your router plug into a power source hook up your phone line and your ready to go no computer needed
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
great phone service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would buy it and cancel your phone service with your provided you will save a lot money ,Get magic jack
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Magic Jack
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is second magic jack to be used for work. Great way to save on phone service
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Great Buy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service for the price! The setup and phone number transfer was easy.
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Magic Jack - 1 year subscription
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its good and best in price. I don't need to wait to get it ordered. Easy to shop and buy in best buy.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great item
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item will save you on the cost of your home phone. I recommend this item
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Its easy to install and very low cost to use this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device is easy to install work properly and you can connect with your friend and family at very low cost.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy setup and use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was easy. Ready to use. Using for few months. No issues so far. Great money saving compared to others.
I would recommend this to a friend

