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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 2240 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the GO VoIP Adapter, especially its ease of use, call quality, and price. Many customers are pleased with its performance and simple setup. However, some customers have reported issues with the caller ID and compatibility with certain internet services.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,240 reviews
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this magicjack and activated it in LA and sent it to my family back home in México. Now, we can call each other free without using calling cards or pay extra in my phone bill

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Quality product but poor registration process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is a snap especially since this is my third MJ upgrade. However, after trying six times to register the unit and transfer my existing phone number, I have yet to be successful. It says their server may be down. MY Internet is fine. The unit works for the free calls prior to registering.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Ease of use

    Rated 5 out of 5 stars

    Gotta have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this viop system i have had it for years and wouldn't change back to an old school if u paid me. I can take it anywhereI travel as long as I have my laptop if I wanna connect it to that. Now with the app I just have to download it onto my cell phone and can use it instead of having the actual device with me.. Even if my phone network is down all I have to do I connect to the internet and magic jack can still make and receive calls all for a yearly price of 35.00 u get all the features of a cell or regular house phone.. ilove it have had ot over 9 years and with multiple upgrades through the years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    No more land line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, easy setup, reasonable price and now with number transfer!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Bang For The Buck Using Cable Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that telephone service over the internet would not equal what I had from A.T.T. telephone services for most of my life. I was completely surprised when I received as good of quality service with MagicJack GO K1103 VoIP adapter at a much lower cost of about $3.00 per month versus the A.T.T. $30.00 basic service a month and local calls only. I also canceled my second voice over IP Telephone Service with Comcast at $30.00 per month for local and long distance U.S. only. I now have local, long distance and Canada for $3.00 per month and I can also take the on vacation or business and use it anywhere there is a WiFi Network available through my laptop or Tablet Computer. If you have a family member, friend or favorite charity it would make a great gift or donation to lower their phone bills as long as they have a Computer or Tablet and WiFi or Cable Modem Internet Service!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great alternative to regular phone service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MagicJack has been my telephone service for years. The high prices of the phone company, and the Charter alternative, are simply not worth it. MagicJack is reliable, and since there's no longer a need to have a computer running to use it, there's no reason for me to consider a regular land line.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Price

    Rated 5 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Voice call qualities are excellent and a very good price.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 4 out of 5 stars

    good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great choice if you do not want to pay hundreds of dollars in your monthly bill phone, service is good easy to access to the account and could keep my previous number just paid $10 extra for the service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Save money on phone bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple adapter, which works as expected. Super easy to set up. First one year of service is free. Earlier, the setup was not easy. But in the recent times, the product was enhanced a lot and setup now is a very very simple price. Switch to this and save the money on the monthly phone bill.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Price

    Rated 5 out of 5 stars

    Best product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good products with good voice quality and price also affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works well and is useful when traveling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to my work I need to travel back and forth outside the country, so I decided to buy the magic Jack to be always connected with my customers and it works fine. You just need Ethernet connection and a land phone to be able to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Magic Jack!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second unit I've purchased. I love them both! I've been able to port over two numbers from my office, can fax with either, or both of these, and the caller I.D. function works as well. The clarity is fantastic, and I've been able to get customer support via live chat with no problems at all. I will be buying another in upcoming weeks. The magic app is also functional and its FREE! Be smart...save money with magic jack! Also, even though you cannot get a phonebook listing with magic jack, MOST areas have private phone book companies or sales consultants so that you can pay for a listing in their book; should be an easy choice to make with the money you'll save with the this product. It has only gotten better over the years since it first entered the market, and I recommend it highly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Magic Jack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up, working great, save a BIG MONEY, excellent product

    I would recommend this to a friend
  • Cons mentioned:
    Caller id

    Rated 4 out of 5 stars

    working like it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have had it for a month now and it does what i wanted it for took a few minutes to get the settings i wanted such as having answering machine pick up . adjusting volume caller id only shows number of incoming call no name puts me on step away from no land line glad i got it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Product for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a no frills phone line, this is the way to go. The operational cost is very low, but the service lacks some features that more expensive VOIP systems have. Really wanted to rate a 5, but the lack of features is the only reason I could not. Product does exactly what it is supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MAGIC JACK WORKS WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of paying 10-60 dollars a month on phone service. so I'd give magic jack a try. I was first weary of using magic jack because I though it wouldn't work. after installing it real easy I realized that IT WORKED. I am a believer of magic jack and I hope to use this for a very long time hopefully forever!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    simple and easy, great cost, love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to connect, works as good as any phone I have ever used. We purchased it for my elderly mom who we moved half way across the country to take care of her. We were able to capture her old phone number so all the friends who didn't know she moved can still call her. And how can you complain about the price. Overall cost for the first year is less than the cable company gets for one month. As long as you have the internet in your house I don't know why you would use any other voice over IP phone.

    I would recommend this to a friend
  • Cons mentioned:
    Caller id

    Rated 4 out of 5 stars

    Good and Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Magic Jack as a less expensive alternative for Cox telephone. It works very well. However, on caller ID only the phone number shows, not the name and the time on the phone is always at central time and cannot be changed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MagicJack Really Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In these days of very expensive landline telephone services [all of wich are VOIP - run over your high speed Internet], many just use their cell. There are some things you need a "Landline" for [like FAX]. It's nice to find a real bargain. I've used MagicJack's for years and they do work very well. The only problem with the original version was that your computer had to be on constantly for thr phone to work. The MagicJack GO sloves this as it can be plugged into the wall, and into your Router. It includes 12 months of service, so the cost is a fraction of even the best VOIP plans.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great if you can port your old phone number

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this not realizing that they could not port my old number in the area I live. However, I understand they might expand into my area so as soon as they do, I will use it! Phone service for $35 per year? Awesome!! If you don't need to use your old number, go for it!

    I would recommend this to a friend
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