Customer Ratings & Reviews
Customer reviews
Rating 4.4 out of 5 stars with 2240 reviews
(2,240 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers have good things to say about the GO VoIP Adapter, especially its ease of use, call quality, and price. Many customers are pleased with its performance and simple setup. However, some customers have reported issues with the caller ID and compatibility with certain internet services.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
saves money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great except when important calls that take forever to get through to the rite party and your on hold forever to straghten out things , the line drops dead and you have to start over. very frustrating !!!
I would recommend this to a friendRated 5 out of 5 stars
Great Phone Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always had an MJ they really work and they save a lot of money each year to get great phone service without paying for it over VOIP like Xfinity every month but with MJ it's every year you only pay one time
I would recommend this to a friendRated 5 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WE were a little hesitant to go with this but everything has worked out about as good if not better than we hoped for. The service has been reliable and the features all work great so far. Set up was pretty fast and easy too.
I would recommend this to a friendRated 1 out of 5 stars
Support not helpful, had no answers but "wait."
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought MagicJack for sole reason to port over a current phone number.After waiting over 30 days & chatting with support on 4 occasions, I received an email telling me the porting could not be done & my service was cancelled.Found out from the cable company that porting from one city to another was not possible.Don't no for sure if true.We ended up getting one of their numbers & it does work.
No, I would not recommend this to a friendRated 5 out of 5 stars
Easy to set, many features
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller size than oma, but has most features needed such as simultaneously rings on cellphone. Convenient when you are out or loss electric you don’t miss a call. Also send Voicemails to email.
I would recommend this to a friendRated 4 out of 5 stars
pretty good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This would be better if you could block individual numbers from calling but by itself, it is a really solid voip product. runs without any hiccups
I would recommend this to a friend- Pros mentioned:Call quality
Rated 3 out of 5 stars
Good for local calls
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device okay but need to replace every year due to hardware failure. Call quality is good.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Magic Jack to save money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to get my IT son to hook it up for me. We couldn't put it where we wanted. But it is working fine and I am saving money. Voices are a little quieter but we hear them fine.
I would recommend this to a friendRated 4 out of 5 stars
Needs more power
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The power unit included is not heavy enough to support more than one telephone. One needs to get a 2.3 amp power unit. Best Buy, Staples, about $7. It will do the trick.
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Use your existing Internet connection to place local and long-distance calls using this MagicJack GO K1103 VoIP adapter, which includes 12 months of service and voicemail, caller ID and more to help you stay connected with family and friends.
I would recommend this to a friend- Cons mentioned:Caller id
Rated 3 out of 5 stars
Ok for home phone not for business
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To many dropped calls good clarity caller ID doesn't work it comes up the region not my name.
I would recommend this to a friend Rated 4 out of 5 stars
Vince.crack
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great..... I wish you didn't have to dial 1 and the area code for every single call including to make local calls.
I would recommend this to a friend- Cons mentioned:Caller id
Rated 3 out of 5 stars
Ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say? Can't beat it for the price. Only thing I don't like is just basic incoming caller ID. No option to update to caller ID with names.
I would recommend this to a friend Rated 4 out of 5 stars
Silver MagicJack doesn't work with Windows 8.1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a new Dell pc with Windows 8.1. My old magic jack wasn't compatible. Had to upgrade to this model. Works well.
I would recommend this to a friend- Pros mentioned:Price
Rated 3 out of 5 stars
Ok option for VOIP
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service is pretty cheap, but MagicJack support is very bad and the price of renewing service could be lowered.
I would recommend this to a friend Rated 5 out of 5 stars
least expensive way to have home phone service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Because we use the home phone only as a convenience, not a necessity the Magic Jack is a perfect low cost option.
I would recommend this to a friendRated 5 out of 5 stars
Didn't need it after all.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech support told me that my existing Magic Jack had failed and need to be replaced. So I purchased a new one from Best Buy only to find that there was nothing wrong with the old one. So I returned the new one.
I would recommend this to a friendRated 5 out of 5 stars
Really good option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We use our cell phones, therefore we didn't had a need for an home phone. With kids and some family members who don't own a cell we opted for magic jack. This device has been working like a charm ever since we bought it.
I would recommend this to a friendRated 5 out of 5 stars
Lovely service
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it..it replaced me having to pay for a service via my internet service. I love it so much that I pre-purchase 5 years in advance.
I would recommend this to a friendRated 5 out of 5 stars
Great product for the communication needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The magic jack adapter is very helpful to my efforts to keep in touch with family members in another country.
I would recommend this to a friend

