Customer Ratings & Reviews
- Model:
- SK-1000926-01
- SKU:
- 11225465
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
glitchy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one I got didn't even work it stopped working like 3 weeks in right after Best Buy said that the warranty was only good for 2 weeks I had to buy another warranty for $50
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey there Bridgett!
We completely understand this is not the experience you were expecting and know that we can do better than this for you!
If you are still having issues, please know we're here for you and you can get in touch with us over at 'Meta Quest Support'.
Thank you for your honest feedback!
Wishing you all the best!
Meta 3s
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good for the most part you center point can be hard to find or alway adjusting
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hello, thank you for your review!
It truly motivates us to know and see customers who are so passionate about gaming. We're glad to hear you find our product good.
We always value our user's feedback, good and bad, and if you think there's something we can improve why not head to Meta Store Support and let them know what you think could be done better.
Thanks again!
Best buy is the worst with refunds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely disappointed I ordered this VR headset It was marked delivered but never showed up Best buy gave me a really hard time about a refund they actually denied it saying because it said delivered they would not give me a refund had to contact corporate it's been 2 weeks and I still have not received my money back.
No, I would not recommend this to a friendDon’t buy this!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought thanksgiving week. Added $50 to meta account, can’t buy games for some reason, been chatting with support TO THIS DAY (12/12) still not resolved. I returned the headset a week ago and I’m out $50. Thanks Meta!
No, I would not recommend this to a friendGet a PSVR2 instead if you have a gaming PC or PS5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Meta’s interface is cancer and it is impossible to get a clear view through these. Connecting to steamvr made me lose my hair. Returned it for a PSVR2. That thing is leagues ahead of this piece of junk.
No, I would not recommend this to a friendGaming
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok I only had it for almost three months but it stopped working on me
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi there,
We appreciate you taking the time to leave a review on the Meta Quest 3S. We want you to have the absolute best experience in the world of VR, so please don't hesitate to contact our wonderful Support Team, who'd be more than happy to help.
They can be contacted over our official support website, chat or WhatsApp.
Controllers are poorly made and expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Controllers are poorly made left trigger button stop working and warranty wouldnt work and return after 1 week of use
No, I would not recommend this to a friendBlack screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less then a month and the item doesn't functioning again and is the second time that this happen with the same product
No, I would not recommend this to a friendUpsetting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They never sent it and won’t refund me it’s kinda upsetting
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi Angel,
We understand you are missing a refund. We take this seriously and for us to investigate, please reach out to us via Meta Support, where one of our dedicated agents can assist you further with this matter. Solving this issue appropriately is our priority.
We hope to hear from you soon!
Quest 3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Blurry, never functioned properly, immediately returned
No, I would not recommend this to a friendMeta quest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good pick because video quality is not good ad
No, I would not recommend this to a friendHorrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend buying this off of bestbuy, literally had to wait over three weeks to be eligible to receive a refund after it didn't come and I didn't even get the refund.
No, I would not recommend this to a friendHorrible graphics and Slow
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs very slow and the graphics are distorted. My grandkids couldn’t even play it.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi Misty,
Thank you for taking the time to share your experience with us.
We're sorry to hear you're experiencing issues with graphics and performance on your Quest 3S and that your grandkids were unable to play with it. There are a few common reasons this can happen, and we'd like to help you troubleshoot it.
1. Hardware & Fit:
- Clean the lenses: Smudges can significantly impact clarity. Use a microfiber cloth to gently clean the lenses.
- Check your fit and IPD: Ensure the headset is positioned correctly on your head, and adjust the lens spacing (IPD) to find the clearest image for your eyes.
2. Software & Performance:
- Adjust in-game settings: Some games allow you to lower graphical settings to improve performance.
- Update your headset and apps: Make sure your headset's software and the specific game are updated to their latest versions.
It is worth noting that the Quest 3S is not designed to provide the same high-end graphical experience as the Meta Quest 3, and that a lower resolution is normal given the Quest 3S's capabilities.
Please try these steps, and if the problem persists, don't hesitate in getting in contact with our support team via our official website and let us know which game you are playing, so we can offer more specific advice!
We want to make sure you and your family have the best possible experience!
Meta Quest 3s highly recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very high quality. Life like with amazing graphics. Extremely easy setup. Functions are easy to use.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hey Kristin,
Thank you so much for taking the time to share your experience using the Meta Quest 3s with us.
We're delighted to hear that you're enjoying your purchase, and we definitely agree with you that the Meta Quest has a super simple and easy to set up process.
Happy gaming!
We love vr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty cool and smooth upgraded from the meta quest 2 to this one so far it looks almost the same but runs smoother. I bought it so I can play against my son on his. Pretty easy set up with the app if you already have one. The gift card deal they have is pretty sweet and hopefully this counts towards my membership deal where you buy door busters and get 5 dollars for every 50 spent. Also comes with a game and 3 months of meta quest game membership and one month game pass for Xbox not a bad deal taking all this into account.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hello ElvisM!
Thanks for sharing your experience! We’re glad you’re enjoying the smoother performance and easy setup on Quest 3S. Playing against your son sounds like a blast! The added perks like gift cards, memberships, and included games make it even sweeter, happy gaming and welcome to the next level of VR!
Fun Gaming System
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, and a lot of fun. It's a really cool experience to use. I don't like how many of the games are subscription based rather than stand alone, but I would still buy it again
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hello Nathan!
Thanks for dropping a lovely feedback.
We hope you continue to enjoy the fun Metaverse experience with your favorite games.
You should buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfectly and I have had lots of fun playing with it.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hey Sachi,
Thanks for taking the time to share your experience with us regarding your recent Meta Quest purchase.
We're delighted to hear that you've been having lots of fun playing with your new device!
Happy gaming!
Great product!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I simply love VR. This is an excellent way to get a sense of how cool VR is! Everyone should own one of these headsets. Affordable and fun!!
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi there! Thanks for the excellent 5 star review. We really appreciate the feedback and are so glad to hear that you've been enjoying your device.
Our goal is to make sure all of our customers enjoy their time in the Metaverse, and to do this, we make sure the best VR games are available to you.
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great I just would have liked it to have more battery life
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hey there Yohan,
We're delighted to hear that you're having a great time with the Meta Quest 3S!
We understand that you may like additional battery life for longer Metaverse sessions, so we recommend checking out our Elite Strap with Battery to provide more power for more VR fun!
All the best!
Nice for steaming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the amount of times I have use it is a great product
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi,
Thanks for the five-star review and the positive feedback!
For you to say "Great product" for the Meta Quest 3S, makes our day! We're glad to know that you are loving the quality upgrade in our newer products and that your VR experience was a great one. We hope that it only gets better.
Happy Gaming!