Customer Ratings & Reviews

Hi LoganB,
Thank you for your positive feedback and review. We are thrilled to see you are enjoying your headset!

Hey there Mark

Your right! the Quest 3s is a great entry point to VR

Thanks for the review.

Hi Josh,

Thanks for leaving your review. We're very glad to hear you're pleased with the overall Metaverse experience, and we welcome you with open arms to the Meta Family!

We hope your overall Metaverse experience keeps getting better with time but we do notice you mention the casting being a little clunky, and we'd like to see if we can improve that in any way!

If you could please head over to Meta Store Support and open a ticket with the team. From there, the team will collect further details and if there's anything they can do to improve this for you, they'll happily do it.

Thanks again and have a great day!

Hi there,

Thanks for taking the time to leave us a review on your new Meta Quest 3S, we really appreciate it.

We are thrilled to have you join us to explore the vast Metaverse with us, we are sure that you will have a blast discovering many adventures to go on.

We hope to see you back in the Metaverse with us soon!

Hello BMilkC,

Thanks for sharing your thoughts! We’re glad you enjoyed the Meta Quest 3S as a great entry-level VR headset. We appreciate your feedback on the lenses. We hope you continue exploring and having fun in VR, and we’ll keep working to make each experience even better!

Hey there Talonda

We are delighted to hear your though on the Quest 3s

Thanks for the review

Hey there

We are thrilled to hear your children are loving the Quest 3s we hope they have many more VR adventures ahead.

Happy holidays

Hi Andy, thanks so much for leaving a review. We really appreciate it. We hope you enjoy your time in the Metaverse. Make sure to check out our great collection of games!

Hi Maria,
Thank you for taking the time to leave your review, we are glad you are happy with your Meta Quest 3S and welcome to The Metaverse! Have a great day.

Hello there Mr. Bond!

Thanks for leaving a review on your new Meta Quest 3S!

While it may not be a top of the line spy gadget, it is perfect for exploring the Metaverse with us!

Along with the 3-Month Free Trial of Meta Horizon+, there are heaps of great titles to discover.

Hopefully Q makes the Meta Quest 3S's standard issue field equipment soon!

Hey there!

Thank you for the review.

We hope that you are having a fantastic time exploring the Metaverse, we are so glad you had a great time whilst purchasing!

Hi there,

Thank you so much for taking the time to leave a 5-star review on the Meta Quest 3S.

Your feedback has really made our day and we are thrilled to hear that you are enjoying the image quality of the Meta Quest 3S!

We wish you a continued great time in the amazing world of VR.

Hi there,

Thank you for your review and for sharing your experience with the Meta Quest 3S! We're glad to hear you find it fun to use.

We're sorry to hear that the comfort level wasn't what you expected, and that you're having trouble with running a lot of games. We want to make sure you're getting the best experience possible.

Meta Quest 3S has a split back strap and lens adjustment to help you achieve a comfortable fit and get the in-headset image clear and in focus.

If you're looking to improve the fit and comfort of your headset, the Meta Quest 3/3S Elite strap, Meta Quest 3/3S Elite strap with battery and KIWI design silicone facial cover for Meta Quest 3S are available in the Meta Store and at selected retailers.

If your Quest 3 is struggling to run games, first try basic troubleshooting like restarting the headset and ensuring all software is updated. If you're still having trouble, please don't hesitate to reach out to our dedicated Support Team via our official website.

We're always working to improve, so if there's anything specific you would love to see, we'd love to hear more about it!

Thanks again for taking the time to share your positive thoughts and look forward to keeping you impressed!

Hi LuisV

Thank you for the five star review! We agree that there's something for the whole family in the Metaverse. Games, videos, and unique experiences! We hope you continue having lots of fun Luis.

Hey GaryB!

Thanks for your feedback! We totally agree, virtual reality is really taking off and is starting to become extremely popular, we are delighted you're having a good experience and we hope to have your continuous support going forward!

Have a lovely rest of your day!

Hi there Ronald, Happy Birthday to your son! We hope that he had a wonderful day and enjoys his new adventure into the Metaverse!