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Customer Ratings & Reviews

Your price for this item is $289.00
The comparable value price is $299.00

Customer reviews

Rating 4.7 out of 5 stars with 737 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 737 reviews
  • Rated 5 out of 5 stars

    All sorts of fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely cool gaming system virtual reality is where its at

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey GaryB!

      Thanks for your feedback! We totally agree, virtual reality is really taking off and is starting to become extremely popular, we are delighted you're having a good experience and we hope to have your continuous support going forward!

      Have a lovely rest of your day! oculus

  • Rated 4 out of 5 stars

    Son bday gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate my son loves it as we got it for his birthday

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Ronald, Happy Birthday to your son! We hope that he had a wonderful day and enjoys his new adventure into the Metaverse! oculus

  • Rated 5 out of 5 stars

    Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has been great! It is durable as well b/c it's already been dropped a few times & still all in one piece.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item, great use, good for gaming, good for entertainment

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there,

      Thank you so much for taking the time to share your experience with us regarding your recent Meta Quest 3S purchase.

      We're delighted to hear that you're enjoying your new headset, and that you're enjoying using it for both gaming and entertainment.

      Happy gaming! oculus

  • Rated 4 out of 5 stars

    Decent first VR headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The resolution and viewing angle could get better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exciting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allot of fun. I believe I need faster internet for watching movies and looking at social media because it lags behind when I try to watch

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Christina,

      Thank you for the wonderful review!

      We hope you continue to enjoy the experience even more with a faster internet connectivity! oculus

  • Rated 5 out of 5 stars

    Vr headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love it! Still learning how to use it!! Way different than normal gaming. Gotta take breaks. Make sure the room is empty!! Haha!! Broken lamp!!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Tradd,

      Thank you for sharing! Your feedback is greatly appreciated, we hope to maintain your positive experience.

      Have a lovely day! oculus

  • Rated 5 out of 5 stars

    Vr meta 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves it! It’s his 3 rd one. Unfortunately they seem to last only under a year and die.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there CristinaT, thank you for your review!

      Did you know that there's plenty of apps on the Meta Store for all the family? If you can sneak a gaming session, we recommend taking a little look.

      If you find that your grandson's device aren't providing at least 12 months of fun and excitement, then we'd love to hear from you! You can contact us by heading to our webpage, then clicking 'Support'.

      Also, you should take a look at your device's warranty period by searching ''Limited Warranty Meta Quest''. oculus

  • Rated 5 out of 5 stars

    Meta

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clear, excellent fit, very easy too operate, I just love and enjoy my unit, l use it for hours when I come home from work, it has almost completely replaced my TV

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Jeffrey! Thank you for the review!

      We think it is amazing that you are able to unwind after long work days with the Quest 3s! It can be crazy to think how far technology has come and how escapism is right in front of your eyes, as opposed to further away with the TV! oculus

  • Rated 4 out of 5 stars

    Vrheadset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter plays this all they time she says it much more comfortable than old one

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Rita!

      Thanks for taking the time to leave us a review for your granddaughters new Meta Quest 3S!

      We are thrilled to hear that she has rejoined us to continue exploring the Metaverse, and we are happy to hear it is a much more comfortable experience.

      Also be sure to remind her to claim the free trial of Meta Horizon+, as there are heaps of great games to try out. oculus

  • Rated 5 out of 5 stars

    Good Stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great time trying out VR for the first time. There are a lot of functions and its very user friendly.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Tixo

      Thank you for the review.

      We are so glad that you are loving your new Quest 3s and are getting some fantastic use from it.
      Our goal is to make the world of VR as accessible and easy to use as we can and we are happy it's going well for you! oculus

  • Rated 5 out of 5 stars

    Best Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service and CSR was awesome also. You have two thumbs up!!!!!!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there,

      We're delighted to hear that you've been having a great time with your Meta Quest 3S, and we're happy that you had a good experience in-store!

      All the best! oculus

  • Rated 5 out of 5 stars

    Quest 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick up quick and fast and good device my kid loves it

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Roshawn,

      Thanks for giving us a great review!

      We love to hear that your kid has joined us to explore the Metaverse with us!

      There are plenty of experiences to keep them busy for a long time, and with the 3-Month free trial for Meta Horizon+ they will have access to a number of fantastic titles!

      We hope you are also able to join in and go on an adventure with us, as there are plenty of things to discover for all ages!

      Looking forward to seeing you in the Metaverse soon! oculus

  • Rated 5 out of 5 stars

    Great headset!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with mixed reality! Love the glasses spacer and quality is wonderful.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Abigail!

      Welcome to the Metaverse and thank you for leaving us a great review!

      We are glad to have you on board to explore VR and mixed reality with us, we look forward to seeing what your next adventure brings you. As there is always so much to discover across the Metaverse.

      Whether you are using your Quest for staying active, gaming or even working on projects there is something for everyone!

      oculus

  • Rated 2 out of 5 stars

    Beware Occulus Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Occulus products are bad, period. Let me list the issues. 1) The content jitters. I use this for Supernatural and every minute or two, the screen jumps a few pixels and then goes back into place. It's distracting and shouldn't happen with any headset. 2) The headstrap is just plain awful. It hurt my head after wearing it for just an hour. I had to buy an off-brand one and it was 1000 times more comfortable. The material used for the controller straps isn't great either. It's cheap. 3) The biggest one - Meta won't stand by it's product if it breaks just outside the warranty period. They give you a year and if it breaks just after, they only offer a refurbished one that will cost you money. I woke up one day to a bricked device. I did nothing to cause this when the software can't get past the Meta splash screen. That's an internal problem. But nope, Meta doesn't have the integrity to stand behind its product. Be prepared to shell out more money for an extended warranty. I get it, there's not much competition, but be warned if you're going to buy and rely on this product....

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello davegots,

      Thank you for leaving your detailed review for the Meta Quest 3s.

      We're sorry to hear about the problems that you've been experiencing both with the Quest device, and with our support team.

      It is important to us at Meta Store Support, that you are able to enjoy your headset to its fullest, and wanted to help with some of the points that you've mentioned.

      1, If you are still having a jumpy experience with the Quest headset, or having display issues, then you can try the following
      1.1, Clear your boundary history, rather then redrawing the boundary. Go into the Settings > Environment setup (or Physical Space) > Boundary and select the option to "Clear boundary history"
      1.2, Toggle Headset tracking off / on. Settings > Movement Tracking > Headset Tracking.
      1.3, Ensure that the environment your in isn't too well lit, or dim, and that no large reflective surfaces are in view of the headset.

      2, This is completely understandable, as everybody has a different level of comfort. Some can't stand the cross-strap of the headset, preferring the weight to be disrupted at the back, or the sides with alternative headset straps, and arrangements. We offer a range of facial interfaces, and a head strap alternative for those that don't like the standard setup on our Meta Quest Store.

      3, It is regrettable to hear that your experience with our support team has caused you any further problems. Even if the device is no longer covered by the standard warranty, we still aim to provide the best possible support and troubleshooting that we can for the issue regardless.

      I hope this has provided some info, and proved helpful to you. If you need any further support, please reach out to our friendly team at Meta Quest Support, and we will be happy to help you further.

      Thanks. oculus

  • Rated 5 out of 5 stars

    Fun and adventurous

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is A great gift for your child. My son loved it, as well as the whole family on game nights. It won't disappoint you .

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Jose,

      Thank you for sharing your experience with Meta Quest, it's so great to hear your family is making the most of it!

      Game nights have reached a new level now! Be sure to keep score! oculus

  • Rated 5 out of 5 stars

    Best Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device aims to put you in a virtual reality and it really nails it .

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Derek,

      Thank you very much for the fantastic five star review!

      Incredible to see you are liking the direction VR is going, also great to hear you are having a smooth and ultimately fun experience with the full capabilities as well as the games available on your Quest 3S.

      We can't wait to keep making it better for you! oculus

  • Rated 5 out of 5 stars

    What you mean by title

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome product. I xan see moving in the bed and no bother other.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello MahabuburR!

      Thanks so much for your review of the Quest 3s, love that you’re enjoying the immersive experience! It’s great to hear that you can move freely without disturbing anyone else. That kind of comfort and freedom is exactly what we aim for. We’re thrilled it’s making a difference for you! oculus

  • Rated 5 out of 5 stars

    Great VR addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great VR headset with institutive controls. Have yet to play games.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi ShaileshNaik,

      Thanks for taking the time to leave a 5 star review. We really appreciate it.

      We're delighted to hear that you're enjoying your Quest 3S.

      Make sure to head over to the Meta Store to see all of the great games that are available for you to get immersed in.

      Hope to see you in the Metaverse soon! oculus

  • Rated 1 out of 5 stars

    Worst company ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible absolutely horrible!! Save yourself the time and stress and DO NOT ORDER FROM BEST BUY!! They will use Roadie to deliver and claim that the package was delivered and I was outside with my kids when it said delivered, funny thing is is nobody ever came up my driveway nor on my property. They uploaded a picture of random males feet with 2 boxes! The agent many agents and supervisors said my refund was initiated and would reflect back to my bank within 10days! Promises made by agents that it was already processed and sent back to my bank but then 16 days pass by and I received an email stating my refund was denied!! Wow so not only did they rob me of $300 they also have stole my child’s gift and Christmas and has waisted soooo much of my time of the back and forth with agents, CEOs, supervisors I’ve been lied to and treated poorly as a customer! Best Buy will not give me an explanation as to why I’m being denied a refund, even though I have an overwhelming amount of proof to back up everything I said and more! The are horrible people and company I’ve been done so wrong and I’m sickened. So I made a complaint to BBB and the Federal Trade fraud commission also have been speaking with an attorney! Because at this point the emotional distress they’ve caused and the 3 weeks of time they have waisted and the money they took with no explanation of anything. It’s honestly sickening that they do this to people. Next step showing my social media of 448,000 followers all the facts and proof of everything. I hope they have the day they deserve!

    No, I would not recommend this to a friend