Customer Ratings & Reviews
- Model:
- MHN-00001
- |
- SKU:
- 6261393
Customer reviews
Rating 4.5 out of 5 stars with 1516 reviews
(1,516 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Durability4.4
Rating 4.4 out of 5 stars
- Display4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the Surface Go's portability, size, and lightweight design as significant advantages, frequently praising its ease of transport and convenient dimensions. Many appreciate the detachable keyboard and the device's battery life, while some found the performance satisfactory. However, limited RAM and storage were recurring criticisms, with some users suggesting that the software could be improved for a smoother experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Keyboard
Rated 5 out of 5 stars
Best of the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a tablet/computer and the keyboard comes off. The tablet has a stand and so many accessories to sproose it up. You can get an external memory, a mouse for searching, and even a pen to draw. This tablet is made by Microsoft and baby I love it more than apple! Peace!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your excitement with the community! We're thrilled you're loving your Surface Go experience so far. It sounds like you have found the perfect accessories to pair with your device for the ultimate set-up. We hope you continue to enjoy all Surface Go has to offer!
Cheers,
Jessica
Surface Customer Care
Rated 5 out of 5 stars
Surpisingly good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am impressed with this tiny thing. If you are looking for a small tablet that can double as a work computer, this is the one for you. It most likely isn't going to be your main computer unless you really don't have much computing needs. I ran MATLAB (very simple programs), mathCAD, AutoCAD LT, PuTTy, Photoshop (not fast), powerworld, DrawboardPDF, excel, word, one note, powerpoint, and other programs. It is not as wimpy as most reviews would have you believe though it isn't fast when it takes some processing to calculate things. If you do want to use it as your only device getting a usb c hub or surface hub so you can have a regular monitor or two at home. I have one and it runs two 2k monitors without an issue. The major con I have with this is the USB C charging is terrible, for such a small device with such small power requirements it should be able to charge off a quick charger but it is not able to.
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
Surface go!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great low portable low power computer for basic tasks. I use it for chirp and sdr radio. I use it alongside my iPad and android phone for a complete portable suite. Great for managing gps handhelds and Navionics waypoints on the go. Charges with usb type c.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
I LOVE MY SURFACE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a lot of after work meetings. I have a laptop but still was a bit heavy. I needed something more portable since I catch the bus to work. The Surface Go is wonderful I work on my business work at lunch time. I wish I would’ve brought it sooner.
I would recommend this to a friend - Pros mentioned:Keyboard
Rated 5 out of 5 stars
such an easy tablet to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for the cost of a tablet, you get so much more. plus it's a touchscreen, so even if you chose to forgo the keyboard, the touchscreen is just as good.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
So happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant to purchase because it is pricey and I already had a new laptop. Im so glad I did. As a student, it is so easy writing notes on PowerPoints and PDFs. I also use one note to organize all my notes. Makes studying so much easier!
I would recommend this to a friend Rated 4 out of 5 stars
nice and small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i originally wanted the full size surface but couldn't afford it at the time so i got the GO and it works quite well and hasn't bogged down on me tho i don't do anything that would make it bog down. at the same time it makes me want to get the new surface 6 when it comes out.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Sounds like you're loving your Surface experience so far! We're delighted the Surface Go has been the perfect fit for you. Thanks for letting the community know about your excitement!
Cheers,
Jessica
Surface Customer Care
- Cons mentioned:Ram
Rated 4 out of 5 stars
Great price for the product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the tablet/computer function that this product offers. I do wish that I had gotten the 8GB processor as opposed to the 4GB. But, it definitely does its job. The keyboard is a bit small and it takes a bit of getting used to but overall a great product.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Outstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my wife for her to do school work. She has a lot of digital books, and now can make notes right on the screen. If you have a student in your life this is a must have at a great price!!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
The Surface Go is a great tool for students! We're glad your wife is able to utilize the incredibly versatile functions of this handy machine. If she's interested, we have some great tips for utilizing Windows Ink to its fullest potential. Check them out here: https://support.microsoft.com/en-us/help/17207/windows-10-use-windows-ink.
We're wishing your wife the best of luck at school!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Portability
Rated 5 out of 5 stars
Go to match my Pro
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the Surface Pro so much, wanted something to use just as reliable, but easy to carry with me wherever I go. Was perfect for use as a tour guide and convenient for long international flight travel instead of my Surface.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This gem is perfect for my mother! She loved the matching colors for the mouse and cover. She loved the size and power of the laptop as well. It was so affordable I was shocked!!
I would recommend this to a friend - Cons mentioned:Memory
Rated 5 out of 5 stars
The perfect portable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really pleased with this laptop/tablet. Perfect for travelling or just sitting on the recliner. I highly recommend but if I could do over would have bought model with more memory and disk space.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Marty,
We're so glad you're loving the ultra portable design of the Surface Go. Thanks for sharing how you like to use your new device! Since you mentioned it, we have some great ways to expand your external memory on your Surface device. Check out how here: https://support.microsoft.com/en-us/help/4075130/surface-windows-81-surface-storage-options.
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Portability
Rated 5 out of 5 stars
Small and Powerful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since I have used the Surface Go, I hardly ever use my laptop. The Surface Go does everything I need and I can carry it anywhere. Add the wireless mouse and this computer shines fast and easy. Once I picked it up I never put it down, I love this .
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Great little tablet hybrid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is not going to replace your current home computer or laptop, but it is a great secondary product. For students and frequent travelers, it is great for note taking and light enough to not weigh you down like other laptops would.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for leaving a review on your Surface Go! We agree that because of its size and versatility, Surface Go makes a great travel companion. If you'd like to transform the power of your Surface Go into a classic desktop experience, Surface Dock gives you the ability to to work on multiple screens and more with your Surface Go. If you'd like to learn more about Surface Dock, our friends at Best Buy have one here: https://www.bestbuy.com/site/microsoft-surface-dock-black/4561910.p?skuId=4561910.
Cheers,
Heather
Surface Customer Care
- Pros mentioned:Portability
Rated 2 out of 5 stars
Nah.......
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't decide between a chromebook or surface. Was looking for something portable, dependable and had a good battery life, and something capable of running microsoft office. The sales people at best buy told me chromebooks couldn't handle any version of office. Which come to find out was a lie. The battery life was suppose to be up to 9 hours. So I figure if I run video I was hoping to get about 3. Even with best battery saving options I barely get two hours. Very disappointed. My fault for listening to sales people. Next time I will do better research.
No, I would not recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Better than my MacBook Air
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this computer/tablet. I initially purchased it because I was looking for a convenient way to take notes. I also purchased the pen and discovered One Note. It made my life so much easier. I also love how lightweight it is.
I would recommend this to a friend - Pros mentioned:Keyboard
Rated 5 out of 5 stars
Will Never Buy Laptop Again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Surface and I love it. I will never go back to a full sized laptop again. With the addition of a Type cover, this is a fully function computer that is easy to grab-n-go.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted to hear from an excited Surface fan like yourself! What a huge compliment it is that this is your second Surface purchase. We're so glad you're loving the ultra portable design that comes in combination with powerful performance. We hope you continue to discover all there is to love about Surface Go.
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Keyboard
Rated 4 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our surface I have the pro as well. The only thing is you will need to purchase the keyboard because something's works better with keyboard. But this is a great version of the surface pro. Dont forget to purchase a USB adapter cause you will need it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're thrilled to hear from a long-time Surface fan like your self. We're delighted to hear you're loving our most portable design yet. Thanks for sharing your advice with the community, we appreciate it!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Size
Rated 5 out of 5 stars
Love my Surface!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always wanted one and so happy with my purchase. Very easy to move as I need it and convenience. Thought it would be too small but it's enough. The guy at the store said it would run slow but I beg to differ. It all depends on wifi to me.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Microsoft surface go to replace an old iPad. So far I absolutely love love this tablet. Easy to use, been able to connect with my computer and phone. So far no complaints
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your excitement about Surface Go with the community. We're delighted to hear you're loving the easy to use compatibility with your favorite devices. We know switching operating systems can be a challenge at times, so we have compiled a list of tips to help you get to know your device. Check them out here: https://support.microsoft.com/en-us/help/4023435.
Kind regards,
Jessica
Surface Customer Care












