Customer Ratings & Reviews
- Model:
- FJX-00001
- SKU:
- 5855921
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the Surface Pro's portability, light weight, and battery life. Many appreciate its performance and the fact that it functions well as a tablet. However, some customers find the price to be high and wish it had more USB ports. The lack of an included pen is also a point of concern for some buyers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Processor speed
Great 2 in 1 but expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Surface Pro is a great piece of hardware from MS. You get solid speed, no bloatware, and an awesome form factor. The downside is the keyboard cover isn't included in the box. So you have to purchase separately which means it's kinda expensive. Plus they took the pen out of the box, and that's sold separately. Overall it's a wonderful piece of hardware. My kids use it for all of their homework now. Plus my wife loves the portability.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Kevin,
We're happy to hear, you, your wife, and your kids are all loving your new Surface Pro! We appreciate your honesty in regards to the Type Cover and Pen, and hope that you continue to enjoy your Surface experience!
Kindly,
Victoria
Surface Customer Care
Great so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have about 1 week with my product and I think it's great it gets better the more I learn to use it.
I would recommend this to a friend- Pros mentioned:Performance
MAC user for 12 yrs Now Surface Pro user Sorry Mac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Performance is Excellant. Now i can stream 1080 movies w/t out see the wheel every 30 seconds. Ability to remove the keyboard is thee BEST. Was a mac user for 12 yrs now it will be Very Hard to go back... The face reader is so much easiet then the fingerprint. Do not think mac has it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad to hear that you took a chance on the Surface Pro and haven't looked back! It sounds like it's been a great fit for your demands, and that the graphics and fingerprint reader have been great pluses to your overall experience. We're excited to have you as part of the Surface family!
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Weight
Great tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Surface Pro tablet is a great, light weight machine. Does everything I need it to do. My only suggestion to Microsoft is that the camera needs to be able to take wide angle photos. Currently to take get everything in the photo, you need to be pretty far back from the subject.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted to know the Surface Pro has been a fantastic fit for you! We are consistently making improvements on our devices, so thank you for leaving your valuable feedback. Welcome to the Surface family!
Kindly,
Jessica
Surface Customer Care
- Pros mentioned:Battery life
solid performer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Surface has operated as designed with no flitches. very long battery life so far. pen is a great addition and the keyboard stays attached and is responsive to input. touchpad is very very sensitive and even picks up finger movement without touching the pad. Takes some getting use to.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Wayne,
Thank you for taking the time to leave a review on your time with the Surface Pro, and give some guidance to us, and others on how you're liking your device. We'll make sure to pass along your comment about the sensitivity of the touch pad to our team. We're sure they'd be interested in hearing your thoughts!
Regards,
Victoria
Surface Customer Care
- Pros mentioned:Battery life, Performance
Surface Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been such a great update to my last computer. It has great battery life and runs great!
I would recommend this to a friend - Cons mentioned:Price
Good but expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the surface. It is a solid tablet computer and well built. It is pretty expensive though.
I would recommend this to a friend I love this computer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is great! I needed a computer because a website I needed wouldn’t work on my tablet but I wanted a tablet look and feel and this did not disappoint! It is thin and light and so far durable. I can get on my site and I don’t have to lug around a big laptop. I bought this with the keyboard that attaches and the pen to use and they all are great. The kickstand in the back is great for any angle I want to use it in and I can switch back and forth between tablet mode and computer mode just by flipping the keyboard to the back. I use this computer everyday for a wide variety of things (school work, paying bills, using all Microsoft programs, playing games, coloring and drawing) the possibilities are endless with this thing! Would 100% recommend this for students, adults, everyone. The only thing I wish it or the keyboard had was a place to put the pen but in the box in my laptop bag is doing just fine.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to leave this very thoughtful review! We built The Surface Pro with people like you in mind who work hard, and play hard. Your positive feedback means a lot to us, so thanks again for sharing!
Kind regards,
Jessica
Surface Customer Care
LOVE LOVE LOVE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tablet! still have more to explore! looking forward to using this for more years!
I would recommend this to a friendAn amazing laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Microsoft Surface is truly an amazing product. Is the tablet that replaces your laptop or is it the laptop that replaces your tablet? regardless, I love it and will highly recommend it.
I would recommend this to a friendFantastic product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was a bit skeptical due to price, but this really is great. I love that its windows based and can act as a tablet or laptop. The only real con is that a keyboard is purchased separately, but its not needed for this product to function for general use.
I would recommend this to a friendBest Surface yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned Surface RT and Surface Pro 3 and loved them. This one is the best yet.
I would recommend this to a friendBest computer ever!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think out of all my custom pc builds and store bought computers this is the best
I would recommend this to a friend- Pros mentioned:Weight
Great product for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great decision to replace my old laptop with the Surface Pro tablet. The Geeks transferred all my data and I found no problem in immediately using all my apps, finding photos, etc. It is so light and easy to carry with me. So far, no negatives.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thanks for choosing the Surface Pro. We're absolutely thrilled to hear that you received such excellent service setting up your new device! The Surface Pro is a great laptop replacement option that you can carry with you on the go, without sacrificing any power or speed from your average laptop. We're glad to hear this has been a great fit!
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Portability
Great tablet for students
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tablet for school. I can use it to write notes for class and I can also write over notes that the professor has posted online. I can also take this anywhere I go and it's very versatile.
I would recommend this to a friend Great Customer Interaction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Asked for a computer and they rang me out. 10/10 review for the computing team
I would recommend this to a friend- Pros mentioned:Performance
Nice and portable, but a bit expensive.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surfaces are nice when folks need to switch between tablet and kind-of-laptop. This one performs nice for all routine usage. I did buy other accessories to go along with it like mouse, pen, kb and a sleeve.
I would recommend this to a friend Best deal available.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My girlfriend was looking for a new laptop and fell in love with this tablet.
I would recommend this to a friendLove it ❤️
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have an Apple laptop and a Lenovo laptop and I Love mySurface Pro tablet.
I would recommend this to a friendVery versatile and fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had Surface Pro before and loved it. When this went on sale I went for it.
I would recommend this to a friend