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  • Front. Microsoft - Surface Pro – 12.3” Touch-Screen – Intel Core i5 – 8GB Memory – 256GB Solid State Drive (Fifth Generation).
  • Left. Microsoft - Surface Pro – 12.3” Touch-Screen – Intel Core i5 – 8GB Memory – 256GB Solid State Drive (Fifth Generation).
  • Alt View 11. Microsoft - Surface Pro – 12.3” Touch-Screen – Intel Core i5 – 8GB Memory – 256GB Solid State Drive (Fifth Generation).
  • Alt View 12. Microsoft - Surface Pro – 12.3” Touch-Screen – Intel Core i5 – 8GB Memory – 256GB Solid State Drive (Fifth Generation).
  • Alt View 13. Microsoft - Surface Pro – 12.3” Touch-Screen – Intel Core i5 – 8GB Memory – 256GB Solid State Drive (Fifth Generation).
  • Alt View 14. Microsoft - Surface Pro – 12.3” Touch-Screen – Intel Core i5 – 8GB Memory – 256GB Solid State Drive (Fifth Generation).
  • Alt View 15. Microsoft - Surface Pro – 12.3” Touch-Screen – Intel Core i5 – 8GB Memory – 256GB Solid State Drive (Fifth Generation).
  • BBY Overview - Windows Ink video 1 minutes 22 seconds
  • Microsoft Surface Pro Laptop video 2 minutes 02 seconds
  • The Power of Pen and Windows Ink video 0 minutes 30 seconds
  • Features: Microsoft Surface Pro 12.3” Touchscreen video 0 minutes 33 seconds

Microsoft - Surface Pro – 12.3” Touch-Screen – Intel Core i5 – 8GB Memory – 256GB Solid State Drive (Fifth Generation) - Silver

Model:
FJX-00001
SKU:
5855921
Highly rated by customers for:
Your price for this item is $1,039.99
Clearance
The comparable value price is $1,299.00

Customer reviews

Rating 4.7 out of 5 stars with 910 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the Surface Pro's portability, light weight, and battery life. Many appreciate its performance and the fact that it functions well as a tablet. However, some customers find the price to be high and wish it had more USB ports. The lack of an included pen is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 910 reviews

  • Great laptop replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Does everything my old laptop did. Screen is jice

    I would recommend this to a friend

  • Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a college student or an on the go professional. !

    I would recommend this to a friend

  • Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift and the recipient loves it.

    I would recommend this to a friend

  • I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is everything I expected and more - and I am just learning!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    It's good for office and small programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when it comes to run big programs like Photoshop and Illustrator it gets hot and crashes. All other everyday use it's the best.

    I would recommend this to a friend

  • Everything I asked for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shop tablets and laptops. This was the best of both worlds

    I would recommend this to a friend

  • Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it! it's light and convenient and everything I expected.

    I would recommend this to a friend

  • Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products have been great and the B.B. personnel helpful.

    I would recommend this to a friend

  • Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. Would recommend this product to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Best tablet-pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a new tablet but wanted something more versatile. The surface was the best choice for me. It does everything I need-which allows me to just use one device for work and personal use.

    I would recommend this to a friend

  • Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went ok after an exchange for a defective one.

    I would recommend this to a friend

  • Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Plus I think this item is good and recommend to friends

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Great tablet, not quite to laptop level though

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet, very fast! I wish it had a wireless card built in though. The chatter on the internet was that it was supposed to come out in early December; however it didn’t come out. The surface pro rep. At bestbuy said he didn’t know when/ if it was going to come out, and the company had been talking about it for a couple of years now.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for your review! We're glad to hear that you have been enjoying your Surface Pro! We appreciate your feedback and honesty, and we'll be sure to pass this along to our team.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • gift for 13 yr old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the whole family loves it, ordered the keyboard as well

    I would recommend this to a friend

  • Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A high quality product that I didn't regret getting it.

    I would recommend this to a friend

  • What I wanted, when I wanted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy.com is awesome and the variety is first class.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Good but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the surface pro, but it’s too expensive. You need to price match with other sellers.

    I would recommend this to a friend

  • Great PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is quite possibly the best computer I have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed some type of laptop that was easy to transport to and from college. Something light and good. It has been the best since it can be switched to laptop and tablet mode. Easy to take notes with.

    I would recommend this to a friend

  • Smooth machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second surface. Although my experience with the first one is a nightmare, my experience with this one way better.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Boris,

      We're happy to hear that you gave the Surface line another go after you had an unpleasant first experience with the line. We appreciate your honesty and hope that you enjoy this new Surface device for years to come.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

Page 19, Showing 361-380 of 910 reviews
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