Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. Microsoft - Surface Pro – 12.3” Touch-Screen – Intel Core i5 – 8GB Memory – 256GB Solid State Drive (Fifth Generation).
  • Left. Microsoft - Surface Pro – 12.3” Touch-Screen – Intel Core i5 – 8GB Memory – 256GB Solid State Drive (Fifth Generation).
  • Alt View 11. Microsoft - Surface Pro – 12.3” Touch-Screen – Intel Core i5 – 8GB Memory – 256GB Solid State Drive (Fifth Generation).
  • Alt View 12. Microsoft - Surface Pro – 12.3” Touch-Screen – Intel Core i5 – 8GB Memory – 256GB Solid State Drive (Fifth Generation).
  • Alt View 13. Microsoft - Surface Pro – 12.3” Touch-Screen – Intel Core i5 – 8GB Memory – 256GB Solid State Drive (Fifth Generation).
  • Alt View 14. Microsoft - Surface Pro – 12.3” Touch-Screen – Intel Core i5 – 8GB Memory – 256GB Solid State Drive (Fifth Generation).
  • Alt View 15. Microsoft - Surface Pro – 12.3” Touch-Screen – Intel Core i5 – 8GB Memory – 256GB Solid State Drive (Fifth Generation).
  • BBY Overview - Windows Ink video 1 minutes 22 seconds
  • Microsoft Surface Pro Laptop video 2 minutes 02 seconds
  • The Power of Pen and Windows Ink video 0 minutes 30 seconds
  • Features: Microsoft Surface Pro 12.3” Touchscreen video 0 minutes 33 seconds

Microsoft - Surface Pro – 12.3” Touch-Screen – Intel Core i5 – 8GB Memory – 256GB Solid State Drive (Fifth Generation) - Silver

Model:
FJX-00001
SKU:
5855921
Highly rated by customers for:
Your price for this item is $1,039.99
Clearance
The comparable value price is $1,299.00

Customer reviews

Rating 4.7 out of 5 stars with 910 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the Surface Pro's portability, light weight, and battery life. Many appreciate its performance and the fact that it functions well as a tablet. However, some customers find the price to be high and wish it had more USB ports. The lack of an included pen is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 910 reviews

  • Surface Pro is awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed my experience with my Surface Pro Intel Core i5 – 8GB Memory – 256GB is just right for my use. Currently I am a college student and I love to have a digital copy of all my text book on hand. With this in mind the 256GB is just what the doctor ordered just in case I require more memory it also has a slot for a micro sd card.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Great computer for home use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate, lightweight and easily carried wherever you go.

    I would recommend this to a friend

  • Works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how small and efficient they are. We use a lot of them.

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lived up to expectations. Have wanted Surface for a while now.

    I would recommend this to a friend

  • Great laptop for a college student

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the laptop for my grand-daughter, who is coming out here from New York next month. When I took it home, I just started searching with it, and really liked it. The ease of it all, it has a lot of qualities I wasn’t expecting. My grand-daughter better hurry up and get out here, or I just might keep it for myself, and get her a puppy!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thanks for leaving us a great review, we're great for college students and grandparents alike! We're glad to have you apart of our Surface family!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • All-in-One Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent alternative to a full laptop than just a tablet alone.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    My second surface

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versatile and user friendly- no complaints. Staff was great too.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Portable and powerful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable device with much more versatility than a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Excellent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed using this very user friendly computer!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Great partner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfy, convenient, portable, universal, buttery is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Perfect Size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is light weight and has lots of lower for being a 2-in-1.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Great for school

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It does everything I need it to do and then some.

    I would recommend this to a friend

  • Surface Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet, bought a second one for my mother, she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Nice tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good tablet that I use for our farm. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Microsoft SurfacePro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid machine and performs all required task well.

    I would recommend this to a friend

  • GREAT for school

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reasons why this isn't 5 stars is..... I honestly couldn't decide between the new surface and the surface 4. I ended up going with the new surface Although, I don't see a huge difference between the new surface and the surface 4. I would've been happier with the surface 4 and going with an i7 processor instead of the new one with an i5 and I would've spent the same amount of money for something faster. I will say this, if you're artsy... buy the surface dial to go with this and the new surface stylus. The drawing apps are FANTASTIC.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Haley,

      Thanks for leaving a review on the Surface Pro! We're glad to hear that you're enjoying your device overall, and that you're getting great use out of the drawing apps. We think you're going to love the new Surface Pro; you definitely made a great choice.

      Thanks again,

      Victoria
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability

    Perfect for work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for portability. Alot more options than a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    amazing battery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this versus surface 4 almost solo for a the battery life

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Great device for on the go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great for on the go. I use it for work when meeting with clients. Then I can come home and dock it for desk use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Josie,

      We're delighted to hear that Surface Pro has been the perfect on-the-go companion to accomplish more with your clients during the day. It sounds like you've created a great set-up using the Surface Dock. We hope you continue to enjoy this powerfully versatile machine!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Cons mentioned:
    Price

    reliable product for anyone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product for what we needed, maybe a little pricey at the we bought it but it works as described and we have had no issues

    I would recommend this to a friend
Page 30, Showing 581-600 of 910 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.