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Customer Ratings & Reviews

Your price for this item is $1,039.99
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Customer reviews

Rating 4.7 out of 5 stars with 910 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the Surface Pro's portability, light weight, and battery life. Many appreciate its performance and the fact that it functions well as a tablet. However, some customers find the price to be high and wish it had more USB ports. The lack of an included pen is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 910 reviews
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    As Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as advertised. Thought it would feel a little lighter than it does, but it feels substantial, but light at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Small, powerful, solid state drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the surface pro! Great for traveling. Clear HD screen

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working the tablet is easy and way better than an ipad pro!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Light, quick, and intuitive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, quick and intuitive. Opened it up got right to work

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Easy to navigate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versitle to use as a laptop or tablet. i would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    The best I’ve ever used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. So easy to use . Even better then macbook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect for my work and beautiful design, i like it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great for college. I would recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best laptop for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have own five laptops in my life. Of all the brand's the Microsoft surface has been my favorite. I have owned the new surface pro for six months now and it has been worth every penny. If you are looking for a reliable and powerful laptop then this is a wonderful device.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Eddie,

      Thanks for the kind words! We're glad to hear that the Surface line has been your go-to for a powerful, and reliable laptop. We're going to make sure to pass your review along to our team; we're sure it'll put a smile on their faces.

      Thanks,
      Victoria
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Bought Surface computer, works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is my 3rd Surface and I have been satisfied with all of them. I broke the first one trying to replace the battery following utube, big mistake. Second fell onto tile floor and broke screen. I have made a oak frame for the new one until I find something better. Every thing said about in the promotional material was right.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Like the update to the Microsoft Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great update to the previous model. It has a much better battery life and other aspects are better then previous models.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad to hear that you've been enjoying the upgrades of the new Surface Pro in comparison to your previous model. Thanks for taking a bit of time to fill us in on your thoughts!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    The graphics are sharp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great in tablet mode, light and easy to carry

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Very nice item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and easy to carry out wherever you go.!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fast and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface is so easy to use! I love everything about!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried a few tablets/hybrids and this one is the best by far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is compact enough for excessive travel. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've found my new surface pro very easy and useful in college-level classes. I'm very happy with this purchase thus far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome blend of laptop and tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great in that it really can do it all. Portable and flexible for an iPad substitute but also more complex for all work related needs. Has good user controls for families and face recognition. Screen resolution and touch responsiveness is good. Once you get passed some of the typical annoyances that come with Windows 10, and that not all apps are available through the Windows store, it's great to work with. Unfortunate the keyboard, mouse, stylist all are separate, but not a deal breaker.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great versatile laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite feature is the portability of this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great Windows PC to compete with an I-Pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use PC’s for work but have been an Apple devotee at home. My I-Pad is great but I needed something anout the same size to use when I had to have a Windows computer. At some point this will become my primary home PC coonected on a dock to multiple monitors. The Surface line from Series 4 on just works !

    I would recommend this to a friend