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Customer Ratings & Reviews

Your price for this item is $1,039.99
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The comparable value price is $1,299.00

Customer reviews

Rating 4.7 out of 5 stars with 910 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the Surface Pro's portability, light weight, and battery life. Many appreciate its performance and the fact that it functions well as a tablet. However, some customers find the price to be high and wish it had more USB ports. The lack of an included pen is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 910 reviews
  • Rated 4 out of 5 stars

    Great table & Labtop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for table & Labtop Combo. Recommend i5 & 8GB version

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works great, beautiful screen, quick and responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love everything

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve made. I love being able to swap from tablet to laptop. The surface pro pen works really well with it also. Perfect for school and for my side art projects.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced for what you get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t offer the wow factor for the price and the quality of the screen is not the greatest.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great replacement for my Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a smaller laptop and the Surface Pro has done just that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, best fo both worlds between a tablet and a laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very fast and reliable computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid and reliable, one of the best computers we've owned. Smooth operation and great telephone support when there was a small issue with setup. They resolved it in a couple of minutes, early Christmas morning.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Steve,

      Wow, thanks for the kind words and letting us know about the phone support experience you had. We're proud to hear we successfully assisted you quickly on a holiday. Let us know if you ever need help in the future!

      Take care,

      Amanda
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Facial recognition is FAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade - I've purchased a number of these for my staff. The last one had a fingerprint reader and I wasn't sure how I'd like the face recognition. I like it just fine. These are great notebooks.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Sounds like you've been pleasantly surprised by your Surface Pro! We could not be more happy to hear this, and hope that both you and your staff continue to enjoy their devices.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Cons mentioned:
    Pen

    Rated 4 out of 5 stars

    Good for school or anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should buy the surface pen too or you wasted your money

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good experience so far. Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far easy to use. Looking forward to it in coming travels

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great computer for days when working from home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for days when I am working from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for work and travel!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Surface Pro is the perfect solution to my needing a small, lightweight computer for work while I travel. Since it runs windows and yet works like a tablet in other ways, it works for me.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Sounds like your Surface Pro has been a perfect fit! We're proud that the lightweight design is exceeding your expectations. Thanks for calling out some of your favorite features to the community. We appreciate the great feedback!

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Works like a champ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend not to go to the Bowie store they couldn't help me at all didn't know the product or how it worked and the accessories. Ended up going to Annapolis could not have been more pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The usability on the Surface Pro is awesome. Seamless switching between tablet mode and laptop mode is great, screen is vivid. I have had this for a month and havent found a complaint yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We also purchased the keyboard. When you add the keyboard to the Surface Pro there is no need for a laptop, we have a few more programs to install and this will do away with our need for a laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product is awesome!! Meets every need thus far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro has done everything I needed it to do thus far in order to help me with my business. I would recommend the surface pro to anybody who has a home-based business and needs to be mobile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hybrid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've enjoyed the Surface Pro from day 1. Set up was easy. We use it as a laptop and tablet. I recommend the keyboard. It will make the transition much easier. Have fun and enjoy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    can do more than an ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size Hard drive, USB port, bigger than an iPad, and the kickstand is a great feature, I looked at both an iPad and the surface pro, and the surface pro just had more features and flexibility

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Converting from my many years of being a Mac user to the Microsoft surface pro was the best investment I’ve made in a while. It supports both my academic and professional careers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice addition to my desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best asset for going on the road is my SurfacePro. I can take it with me everywhere and connect to multiple situations without having to lug around my desktop replacement laptop.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that the Surface Pro has been the perfect travel companion! Between its lightweight design, and powerful performance, the Surface Pro makes it simple to work from anywhere with ease. Thanks for the great shout-out!

      Cheers,

      Jessica
      Surface Customer Care Microsoft