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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 910 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the Surface Pro's portability, light weight, and battery life. Many appreciate its performance and the fact that it functions well as a tablet. However, some customers find the price to be high and wish it had more USB ports. The lack of an included pen is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 910 reviews
  • Pros mentioned:
    Weight
    Cons mentioned:
    Usb port

    Rated 5 out of 5 stars

    Great for college students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my surface, it's light weight and easy to carry to class. Runs on the latest windows, and ease of access by signing in. The one thing I don't like about the surface is only having one USB port.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last laptop decided to fail me right in the middle of an essay. It was time for an upgrade. The Surface was an easy pick. Battery life, applications and programs, and the ability to take it anywhere with me with no hassle. Great product for the college students.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Zack,

      We're so happy to hear that purchasing the Surface Pro was an easy decision for you to make! We appreciate you taking the time to leave us a review, and hope you continue to enjoy your new device!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface is great for an all round home and work computer. Also used to run 2D CAD

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    great two in one laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad that I decided to buy this surface pro instead of any other laptop out there.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent tablet PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tablet with the intent to use as alternative to iOS. What I enjoy the most about it is the performance. I installed full versions of office and those applications perform as well as on a laptop. make sure to get the 8GB and 256GB version.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The best out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and very reliable. It ranked as the best so far. Exceed expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great for work and school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in IT at a school district and we have these in our inventory. There are always Pro's and Con's to everything and Surface is in that category of everything. At home and personal use they are great. For work and using an Enterprise deployment I prefer a standard laptop. Not having a built in ethernet port is a pain and having to have specific compatible components just add to the headache. Once you get past that they are a dream to use. They are so fast. Microsoft built a great product. Taking notes with the Surface pen is great. It doesn't react to your palm dragging across the screen and only detects the pen actions. I wish I could afford to have these in my personal inventory.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Dexter,

      Thank you for taking the time to leave a review on your experience with the Surface Pro line! we're glad to hear that you enjoy the device overall, and truly value the feedback you've given us here, especially about the lack of ethernet port. We will make sure to share this input with our team.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Wonderful upgrade for my 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my Surface 3 in NYC and needed a quick replacement. I could not be happier with my purchase. Starts fast, and facial recognition is a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very useful and complete ..I am very pleased with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect tablet/computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great performance and ease of use. The touch screen is great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Extremely satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new Surface Pro V. It does everything I want it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    It’s a great tablet/computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Efficient. Kind of wish I would have waited for the smaller version but I still really Iike this one. I have used three different software at the same time and it still ran smoothly. Battery holding Strong, so far.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing Machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quick, very versatile! I use it for school and it is amazing!!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, easy to use and no difficulty navigating between apps

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected no surprises. Easy setup. Fast, no hang ups on setup.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needed a new lite weight and thin laptop for school. She loves the picture quality and speed of the laptop. It was a little pricey but were hoping Microsoft will stand by its products if there is any problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer/tablet. Absolutely what I wanted and more.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great supplement for a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my computer works well just as i expected

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    So convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a graphic designer and there are so many functions that make everything so easy. From portability to on screen writing and editing.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tablet that also doubles as a laptop. very easy to use.

    I would recommend this to a friend