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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 910 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the Surface Pro's portability, light weight, and battery life. Many appreciate its performance and the fact that it functions well as a tablet. However, some customers find the price to be high and wish it had more USB ports. The lack of an included pen is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 910 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love this Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a smaller machine I can travel with and didn’t want tablet only. Added a keyboard and cover to my surface and it works flawlessly. Love this nachine so much stopped using my Asus all in one.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    good/ great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been really happy with my new surface pro 2017. No problems with hardware or software. Easy to set up. Very powerful tool form home, class, travel and for working daily on the bus. I made the right purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Surface Pro 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product. Very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Surface Pro is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer in such an easy to travel with form. Its lightweight and just works well. Highly recommend. The only downside is these should come with more ram. Not a deal killer though for us.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Portability

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome computer!! Compact, easy to transport, supper fast, smart, beautiful display, get the keyboard too! Very pleased with my purchase. Going to purchase another just like it!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Sleek design, great mobility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these for all of my employees that travel more than once a month. Extremely portable and powerful for their size, the only thing really lacking is the battery could stand to be a little beefier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son who is in his fourth year at college. I had bought him the original Surface for high school graduation. Now he needs more. The new Surface gives him everything he needs to run the complicated HVAC programs for his career. He is thrilled to have the new updated version of the Surface.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best potable pc you can get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was starting a new job in February and I needed a new portable machine. I checked out tons of laptops and surface like products from competitors and even largely consider purchasing the surface 4. However my experience at the store was incredible and I ended up purchasing the new Microsoft Surface 2017. I have been extremely impressed with its performance speed and Battery length. Boot speed is incredible even with BitLocker at full settings and battery has not even come close to being a problem with all day business style usage. The one thing I wish was that the more expensive covers had backlit Keys as well however this was a great purchase and it fit exactly what I needed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for taking the time to leave such a thorough review on your Surface Pro experience! It's great to hear that the battery, performance capabilities, and boot speed have been some of your favorite features. We hope you continue to enjoy your Surface Pro.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love this device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I expected. Small, lightweight, fast. Love the fact that I can switch to tablet just by pulling it off of the keyboard. Very nice device. Microsoft hit a sweet spot with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for something more than able to just read email, but not necessarily top of the line. Fits the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    A laptop and a tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful machine that doubles as both a laptop and a tablet. Light weight, slim but all the storage and memory you need for daily computing. Was highly recommended by tech press.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very portable. I love it! It is not heavy or bulky and fits in my school backpack with no problem. It looks great too!. I really like everything about it so far!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled the Surface Pro has been the perfect fit to help you accomplish more at school. With its portable design, as well as impressive battery life, taking from class to class is made easy. We're wishing you the best in all your educational endeavors!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Solid Performance with Great Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant to jump back into the Windows realm, but two weeks in I'm glad I did. Very impressed with the new Surface Pros. Portable, powerful, and comes with a great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Nice and fuctional for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop has been great. Easy to use, quick charge and long lasting battery, nice features, accessibility to apps. Overall very happy with my purchase and decision

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Krista,

      We're delighted to hear you're enjoying your Surface Pro! We're happy to hear that you're thrilled with the impressive battery life of your device, as well as the ease of use. Thanks for calling out some of your favorite features!

      Best,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fast, versatile and easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am using this as a portable computer for work. It was very easy to set up. Power on is extremely fast. Touch screen is accurate and responsive. It extends to a desktop monitor.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Usb port

    Rated 5 out of 5 stars

    Solid system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system except price is a little high. The only real negative the system has only one usb port. An external hub is necessary to handle all of the users requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    It's good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done. Battery last about 9 hours, not 11 as claimed. Better than my surface pro 4.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Processor speed

    Rated 5 out of 5 stars

    Microsoft - Surface Pro – 12.3” Touch-Screen – Int

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer...fast and great for graphic designs and engineering applications. Would recommend this to anyone who needs a computer for mechanical engineering.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted to hear how you're using your Surface Pro! This is one powerful machine, able to run programs you need day-to-day. Thanks for recommending us to the community, we appreciate your feedback!

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great For Field Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this model for our field guys and it is great; light weight, small, and with the rugged cover we get for them, we can protect them pretty well too. We love the power this thing has for our guys to keep them connected to our office while keeping them productive in the field.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great upgrade from Surface Pro 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how quiet this New Surface Pro is. Since it doesn't have a fan, I can leave it on and not worry about burning up the fan. The extra little bit of screen size really helps. I can't wait to test the battery life on my next plane trip.

    I would recommend this to a friend