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Customer Ratings & Reviews

Your price for this item is $1,039.99
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The comparable value price is $1,299.00

Customer reviews

Rating 4.7 out of 5 stars with 910 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the Surface Pro's portability, light weight, and battery life. Many appreciate its performance and the fact that it functions well as a tablet. However, some customers find the price to be high and wish it had more USB ports. The lack of an included pen is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 910 reviews
  • Pros mentioned:
    Performance, Portability

    Rated 5 out of 5 stars

    All a college freshman needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, compact, powerful. My college freshman loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, easy too use. Very fast and portable.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Super portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast, it's lightweight, and very easy to carry.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    awesome laptop/computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loving the speed and ease of use. even the camera is great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 5 out of 5 stars

    Awesome lightweight powerhouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS COMPUTER! It’s so light, yet so powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great laptop for a traveler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of a Surface Pro. My last one was traveled extensively with me and was a great purchase. Just wanted to upgrade to the latest model. The Surface Pro is light weight, fast at boot up, and rugged. I couldn't think of a better laptop for someone who travels and needs a light weight device that runs full Windows.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for taking the time to leave a review! We're glad to hear that your Surface Pro has been a reliable device for you, throughout your travels. We'll make sure to share your review with our team!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly, fast and efficient. High speed

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good Travel Size Device

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a bit expensive and can be replace with half price typical laptops. however, if you travel or spend more time reading, the tablet mode makes it easy. This is fast enough for pretty much everything I do. Expect to spend some extra on accessories to get most of it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with the functionality, size and weight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great small unit that has a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this computer or tablet or whatever. lol. great machine. this is the best bang for your buck model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you have the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface Pro is beautifully designed and great using as a tablet or like a PC with the attachable keyboard. Microsoft is really stepping up their game with the premium devices. Pen functionality is really cool but not necessary for everyone. All in all get product and if it is reliable over the long term I would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Fast - easy to use - light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    good as a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight. Starts up fast. Quick and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does all and more than you see on commercials

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has met and exceeded our expectations about the drawing aspect. The rest of it is great as always with microsoft.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it... very light and handy. Good battery also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MSSFC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this Surface for delivering business ppt and whiteboarding. Great device and stunning presentations delivered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for illustration and design

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took some getting used to, but when my wife got the hang of the hardware, we found some good, compatible software and she's been able to make some cool illustrations from this tab/computer. I haven't heard any grievances other than the initial adjustment to drawing on a whole computer instead of a Wacom tablet, and this allows her to work anywhere, whenever she wants. She was able to illustrate a children's book on it, she's done many other freelance projects, and it's also useful for other small tasks on the computer. We have the tablet, the keyboard, and the pen. I was always interested in the knob that you can put on the screen for color adjustment, but my wife didn't care to use it, so we never picked that up. She uses Leonardo, which is a software that was designed with this product in mind. It was in beta when we purchased it ($40) but it could be further in development now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase. My only complaint is I am unable to purchase the pen and I really want it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fast and powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface pro is the best computer/laptop/tablet I have ever owned. It can run multiple applications at once without lagging. The battery life is great. The only reason I didn't go five stars is the surface pro is a little on the heavy side. If Microsoft could pack all of this performance into a lighter package, the surface pro would definitely get 5 stars

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your valuable insights. We're delighted that you're loving the power behind the Surface Pro. We appreciate your input and we're sending it up to our team. We hope you continue to have fun discovering all that your Surface Pro has to offer.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love this computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for personal home use. I love this computer very versatile just what I was looking for. I am struggling with Windows 10 though. Not the computer’s fault but thank goodness I have people to help me after I have explored all options. The computer itself - fantastic!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted you're loving the Surface Pro so far! We know switching operating systems can be a daunting task, and we'd like you to know we're here to help you! We have compiled some easy to use tips and tricks for using Windows in combination with Surface devices. Check them out here: https://support.microsoft.com/en-us/help/4023435.

      We hope you continue to love your device!

      Cheers,

      Jessica
      Surface Customer Care Microsoft