Customer Ratings & Reviews
- Model:
- FJX-00001
- SKU:
- 5855921
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the Surface Pro's portability, light weight, and battery life. Many appreciate its performance and the fact that it functions well as a tablet. However, some customers find the price to be high and wish it had more USB ports. The lack of an included pen is also a point of concern for some buyers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a physician assistant student and I am glad I purchased this product. The surface is easily portable and so convenient. Great for students who heavily use their computers.
I would recommend this to a friend - Pros mentioned:Battery life
Solid Performer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried many different laptops and notebook computers but the surface is the best. Great battery life and excellent screen. Still don't like the charging plug on the surface.
I would recommend this to a friend - Pros mentioned:Processor speed
All of Windows in a tablet and FAST!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My previous laptop is quite adequate, but it is too big to pack easily or fit into a bag. So I bought this surface and so far I'm quite pleased with it. I also love its solid-state memory and its blazing speed. And it accepts a MicroSD card, so no worries about running out of storage.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking some time out of your day to write this review! We're glad that you've been liking your Surface Pro, and hope you continue to love your device!
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Weight
Surface is awesome product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is first non Apple product I bought and it’s completely worth to buy for personal use. It’s very light weight and easy to carry.
I would recommend this to a friend - Pros mentioned:Weight
great for travel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.light weight when you include the cover and power; great for travel. Much improved power cord from original small surface, key board easy to use and responsive to touch
I would recommend this to a friend Love the Surface line!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only down side was that it wasn't obvious right away that my old pen would not work with my new surface. Also frustrating is that they don't seem to ever have any in stock. But I do love my surface pro! It does everything I want it too and then some. Love the portability also!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
It's great to hear that you've loving your new device! We understand your frustration as far as the Surface Pen goes; if you haven't already, we'd suggest making sure the firmware is up-to-date for your pen. Otherwise, we have made note of this with our team, and hope you continue to enjoy your Surface Pro!
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Performance
Portable and Compatable
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device mirrors my desktop computer at work perfectly and allows me to have the same comfort and ease while at meetings and trainings.
I would recommend this to a friend Small learning curve, still great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Transitioning from a PC, the surface pro is fun to use. I did have a small learning curve to overcome because it is different from a traditional laptop. I had to exchange the 1st one I got because it was malfunctioning. The new one has been very responsive to the pen and touch.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Stephanie,
Thanks for the feedback. We are sorry to hear the first model was not up to our standards, but it sounds like you are now up and running with your new Surface. There is a lot to explore when the multi-touch PixelSense Display and Surface Pen team up with your creativity.
For a list of recommended apps that you can use with your Surface pen, go to Apps for Windows Ink: https://www.microsoft.com/en-us/store/collections/WindowsInkCollection/pc. We hope you continue to enjoy the device.
Best,
Amanda
Surface Customer Care
- Pros mentioned:Portability
Amazing for a student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my surface, it has become the best tool in my backpack. It is also perfect for personal use. I would never think of returning it. Perfect when it comes to using word.
I would recommend this to a friend - Pros mentioned:Portability
Good Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do enjoy the ease and portability of this computer. I still use my desktop for most things, but this is a great laptop to take with you and use on the road.
I would recommend this to a friend Surface Pro was created for the future generations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am amazed at how Microsoft has this futuristic device in the market is by far the best in class as a tablet or laptop, designed for the most demanding user.
I would recommend this to a friend- Pros mentioned:Battery life
Love the Surface Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Surface Pro is wonderful! Easy to carry with me and the battery lasts a very long time. My grandkids love the surface pen for 3D creating. Well worth the money.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
Thanks for taking the time to tell us a little bit about your purchase. We loved reading your review. We hope your grand-kids continue to have hours of fun with the Surface Pen and Surface Pro. For more apps geared toward kids, see what the app store has to offer: https://www.microsoft.com/en-us/store/collections/appsforkids.
Take care,
Amanda
Surface Customer Care
- Pros mentioned:Portability
My third purchase of the Surface Tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These little machines are dynamite! Little versatile working magicians. Nothing you can't do with a laptop or a tablet and so much more. Definitely worth the money.
I would recommend this to a friend - Pros mentioned:Performance
Excellent tablet / laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We use this laptop for the kid's homework, general web surfing, downloading/uploading music and running a DJ program. Works wonderfully....so far, so good!
I would recommend this to a friend - Pros mentioned:Performance
Compact mobile computing power
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for home and travel. Plenty of computing power for general home use. Rugged enough to travel in backpack. 1 yr and still working with no problems.
I would recommend this to a friend - Pros mentioned:Portability
Best Tablet laptop combo.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a light wight device that had the power of a pc and portability of a tablet I believe the surface pro has met my demands and I am happy with it.
I would recommend this to a friend - Pros mentioned:Portability
My Cousin Loves It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my cousin for college. She said it works great for taking notes in class and keeping up with files. Easy to set up and easy to carry around.
I would recommend this to a friend love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i received the surface pro 2017 refurbished 8gb ram 256 GB memory i5 i saved over 300 dollars and it works and looks like a new model would recommend to anyone
I would recommend this to a friend- Pros mentioned:Portability
Awesome so easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has so many features and you never stop learning. I was able to use for work with no problem I am intrigued to learn more of what the Surface has to offer
I would recommend this to a friend Great for on the go.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Surface Pro is small enough to take with you in a tote bag yet big enough to handle the job of creating documents. I highly recommend.
I would recommend this to a friend