Customers have good things to say about the Surface Pro's portability, light weight, and battery life. Many appreciate its performance and the fact that it functions well as a tablet. However, some customers find the price to be high and wish it had more USB ports. The lack of an included pen is also a point of concern for some buyers.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 910 reviews
Pros mentioned:
Battery life
Rated 2 out of 5 stars
Loved it, but Random LCD Issue Four Months In...
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this tablet to use for IT classes that required Virtual Machines, as well as my own enjoyment, and I loved it. It ran great, battery lasted a good while, I loved its versatility and recommended it to several friends.
Four months into owning it, I took the Surface out to show someone who was in the market for a new device. When I turned it on, areas of the LCD screen, when black, appeared almost green and unevenly lit. I was always very careful with the device, I didn't stack things on top of it, always had it in separate compartments, never dropped it or hit it in any fashion. I truly have no idea what caused the problem. But nonetheless, there was a physical issue and now it's all that I can see when I use it.
Contacting Microsoft did no good - they informed me that they would only replace/repair it if I paid a good amount of money, or to wait until something else broke. Never thought I'd be rooting for the latter. Regardless of how fragile the device may be, nothing I put it through should have caused any damage. I've had laptops and tablets of old put through the ringer, and never did I have an issue with a display like that. It's a shame, because as silly as it sounds, the display issue paired with Microsoft's response makes me unable to enjoy it anymore, nor recommend it to anyone.
TL;DR - Areas of the screen appear unevenly lit/green when dark, appears damaged yet don't know how - Microsoft unhelpful. Be very gentle if you buy one.
No, I would not recommend this to a friend
Pros mentioned:
Portability
Rated 5 out of 5 stars
Love the Surface!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my 2nd Surface Pro. I had the original when it first came out, then recently purchased the Pro 4. It is the best between both worlds of laptop and tablet.
I would recommend this to a friend
Pros mentioned:
Portability
Rated 5 out of 5 stars
Love my surface pro
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my surface pro. I use it as my work laptop and love how lightweight and portable it is. Highly recommend it.
I would recommend this to a friend
Cons mentioned:
Pen
Rated 4 out of 5 stars
Worthy successor to my Surface Pro 3
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my 4th Surface tablet and find it to be a worthy successor to my Surface Pro 3. Not having USB-C would have been nice but hasn't bothered me yet. I just wish that for this price, it still included the pen so I can experience one of its touted improved features.
I would recommend this to a friend
Pros mentioned:
Portability
Rated 5 out of 5 stars
Easy to use, windows based, touchscreen
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Switching our office to a more mobile solution was easy with the Microsoft Surface Pro. Recommend the dock, bluetooth mouse, and bluetooth keyboard.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
We're delighted to hear that you're loving your experience with the Surface Pro so far. We're glad you found accessories that you love to pair with this powerful machine! Thanks for sharing with the community your recommendation, we deeply appreciate your honest review.
Kind regards,
Jessica Surface Customer Care
Rated 5 out of 5 stars
Does the Job
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this product to help with my work. This thing boots up really fast and I love the face login option. Very sleek and having the keyboard is a must!
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Best for on the road.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the surface! Being a realtor it has been perfect for me. Super easy to use at my office and in the car. The battery life has been amazing as well!
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
Thank you for taking the time to give us some insight on how you're using your Surface Pro, and how you like it so far! It sounds like it's been great for your mobile career, and we hope you continue to enjoy your device.
Kindly,
Victoria Surface Customer Care
Pros mentioned:
Portability
Rated 5 out of 5 stars
Great computer for all!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for my son who is going to college in the fall...he loves it as it is easy to use and offers all the best features needed for college success!
I would recommend this to a friend
Pros mentioned:
Portability
Rated 5 out of 5 stars
As good or better than any laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had 5 laptops and 3 pc's over the past 20 years. The surface pro has all of the power and better portability than any of them. The graphics are great.
I would recommend this to a friend
Rated 4 out of 5 stars
Quite Pleased
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This reviewer received promo considerations or sweepstakes entry for writing a review.
So far I have found the Surface Pro as a great bridge while working in the field to my desktop in the office. I have been able to review, edit and take notes on various types of documents then sync it with onedrive and have the updates available anywhere I need.
I am working on getting rid of my paper notebooks for meetings and switching completely to the Surface since I can easily keep everything located in one spot and not worry about misplacing meeting notes.
Something that I was skeptical about was the ability to read and interpret handwriting but I am very pleased with its ability to change my chicken scratches to text with minimal editing.
The battery life is something I have been keeping my eye on, I don't think that it would last a full day working solely from the Surface but I haven't had an issue yet with only using it 4-5 hours without running to the power cord.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi Evan,
We're glad to hear that you have been please with the Surface Pro as your device both in-the-field and in-office! We will make sure to share your feedback with our team, and appreciate you taking the time to leave a review.
Kindly,
Victoria Surface Customer Care
Pros mentioned:
Portability
Rated 5 out of 5 stars
Perfect for travel and everyday use
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This reviewer received promo considerations or sweepstakes entry for writing a review.
If you are looking for something with more capability than a regular tablet this is it! Makes it easy to be organized and easy to take with me.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This has been an amazing purchase. It is small enough to throw in a bag for travel. I also purchased the keyboard and pen that add to the usage.
I would recommend this to a friend
Rated 4 out of 5 stars
Surface Does It Again
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Surface has come a long way since the ARM version. Windows 10 is speedy and with the fanless cooling system, there's no noise to this gem. The touchscreen has improved over the years too. This is a great versatile device to suit your mobile or stationary need.
I would recommend this to a friend
Pros mentioned:
Portability
Rated 5 out of 5 stars
Best computer I’ve ever owned!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve build approximately 75 computers since 1994 and this was the first “in the box” I’ve ever owned! It’s the best computer I’ve ever owned!!
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
We love your enthusiasm! Thanks for recommending us to the community. The Surface Pro is a highly powerful as well as versatile machine. We're thrilled that the Surface Pro has impressed you!
Cheers,
Jessica Surface Customer Care
Rated 5 out of 5 stars
Great computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new Surface Pro. I like that it is touch screen and I also can use a mouse. The picture is great. Love watching movies on it.
I would recommend this to a friend
Pros mentioned:
Portability
Rated 5 out of 5 stars
Continues to fill a need
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have purchased a number of these for the sales department. They travel well, start up great and they allow our sales team to be more efficient.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Love it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The best purchase I made in 2018, amazing and powerful sleek machine for bothering development and entertainment. Love this purchase so far.
I would recommend this to a friend
Pros mentioned:
Portability
Rated 5 out of 5 stars
Good performance and highly portable
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great option for those that need to take there computer with them wherever they go. Would recommend docking with larger monitor for daily use.
I would recommend this to a friend
Rated 5 out of 5 stars
Love this thing!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s fast due to the SSD and seriously compact!! I bring it with me all the time now when before it was a chore to bring my laptop home from work.
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
Excellent Tablet
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Looked at many tablets, have always been an Apple person for past 10 years. This is so much better than IPad in terms of speed, clarity and operation.