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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 910 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the Surface Pro's portability, light weight, and battery life. Many appreciate its performance and the fact that it functions well as a tablet. However, some customers find the price to be high and wish it had more USB ports. The lack of an included pen is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 910 reviews
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Upgrade from previous model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appears to be a bit faster than the previous model. It does freeze up now and then. Magnet for the pen is stronger. Was it worth the upgrade-for editing photos yes as the display is better. Otherwise I don't see much difference.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    My son, who is a college student likes it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light, easy to carry. Easy to navigate. Keys not spaced to far apart. Great to take to class with you. Excellent for taking notes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love the surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft keeps turning out great hardware. Great 2 in 1 device.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    excellent power in a mobile computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surface provides an excellent lightweight solution for the mobile worker who demands a little extra power while on the road.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great tablet plus with laptop features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the portability of this. I have used it mainly for work. The only reason that I did not give it 5 stars is because I am not entirely sure that it will replace my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great new improvements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the Surface pro 3. Much faster and very dependable. No crashes....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great drawing tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought surface pro to use as a drawing tablet and I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Who needs a laptop?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SurfacePro does everything I need my laptop to do and some that a laptop can’t. Very convenient for use on planes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bought for Graduate School

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very handy product. Battery life is longer than some and can perform multiple functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Computer Windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the MS Surface Pro because I could buy it without a keyboard (optional). It is windows 10 256GB and I like it. I use the Logitech K780 keyboard and a Logitech mouse. It's a perfect combination. The sales person who assisted me, his first name was Mike, was knowledgeable, polite, no pressure, but showed me all the possibilities of what I wanted. I did not decide right then but went back two days later and Mike completed the sale. If I ever need anything again, I would ask for him.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your stellar experience with Mike at Best Buy! We're glad he helped you find the perfect solution for your existing equipment.

      Take care,

      Amanda
      Surface Customer Care Microsoft

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Made my Christmas & Year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer/tablet. User friendly features and magnificent power. Everything I wanted in a computer/tablet combination.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great cumpter/tablet for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Surface! It is easy to take around campus. I can take notes on this instead of carrying multiple notebooks.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I needed an upgrade for my old tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the latest surface pro and it is amazing. It has a lot more feautures then what i need but it works perfectly fine.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    It's perfect for the college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice for my daughter who's in college. It's lightweight and not bulky at all, so she can take it wherever she goes.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Absolutely Love

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. Easy to use and compact. This is my 2nd one to purchase. I lost the other to a flood.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid state hard drive, love the 2 second boot up. Can easily take this anywhere. Have had for 2 months now and love it!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for about a year. Love it. Get all my school work done on it. Light, portable and high quality pictures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use for work and home, is very dependable and functional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best hardware for Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using a Surface Pro since v. 2.0, I work in the IT industry and from the Surface Pro to the Surface Book it is a really nice, higher end piece of hardware. It is sleek and easily carried and convenient to travel with. You can find less expensive hardware that attempts to do what this does and you will be sorely disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great business device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what are company uses and is working out wonderful

    I would recommend this to a friend
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