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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 910 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the Surface Pro's portability, light weight, and battery life. Many appreciate its performance and the fact that it functions well as a tablet. However, some customers find the price to be high and wish it had more USB ports. The lack of an included pen is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 910 reviews
  • Rated 5 out of 5 stars

    Perfect for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet is high function in a compact package!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great and easy to use perfect for what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to use, just perfect for what I need

    I would recommend this to a friend
  • Cons mentioned:
    Usb port

    Rated 4 out of 5 stars

    Love most everything about it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part I love it, sometimes it can be a little slow and there is only one USB port which is a little frustrating

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Tabet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, and productive. Love the look and feel!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up Great battery Fast start-up/shutdown

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Surface pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this because it's light and it detaches....

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Powerful enough to run several programs at the same time. Wish keyboard was included in price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes. This is a nice COMPUTER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get the keyboard and you have a great tablet. Get the keyboard and add the Office 365 and you have a great computer that you can use as a tablet. I'm an Apple fan - and I waited till now - but all I can say is that "Microsoft has Arrived".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC...good tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Combines best qualities of a Windows 10 PC with the advantages of a tablet. iPad is a better media consumption tablet but is limited in capability. I can load full-featured PC software on this tablet, and it runs great. Great for media creation, more than adequate for media consumption!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your great experience with the community. We're delighted to hear you're loving the versatility of Surface Pro. From work to play, Surface Pro is perfect for all your day-to-day tasks. We hope you continue to enjoy all Surface Pro has to offer!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our construction company has standardized on the MS Surface Pro line for use in our field locations. Paired up with a flat screen monitor it provides great flexibility for our project staff. The camera allows on the spot photo uploads so the home office can see conditions on the site in real time.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Steve,

      We're happy to hear that you've been enjoying the Surface Pro, and that your construction company has found it to be a great range of devices for on-the-job! We appreciate you taking the time to give us an idea of how you and the company use your Surface devices in the field, and hope you continue to enjoy your Surface Pro.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the surface pro. It is so easy to use and set up, i almost felt like i knew what i was doing.

    I would recommend this to a friend
  • Cons mentioned:
    Usb port

    Rated 4 out of 5 stars

    Pretty great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty great, but even though I got the 256 GB it still freezes when I have too many powerpoints open.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Angie,

      Thanks for taking the time to let us know about this. We want to help you see why this may be happening.

      For possible reasons why PowerPoint might become unresponsive, take a look at this article and follow it's suggestions:https://support.office.com/en-us/article/powerpoint-isn-t-responding-hangs-or-freezes-652ede6e-e3d2-449a-a07f-8c800dfb948d.

      Hope this helps!

      Take care,

      Amanda
      Surface Customer Care Microsoft

  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good unit but pricey.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A rather powerful computer in a small form factor. Very flexible in how it can be used. A little pricey though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Surface Pro and all three still work well, including the original. Ever since Windows 10 fixed the issues of the original SP, I consider this to be the best combination tablet / laptop available by far.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      First off, thank you for being a loyal Surface customer! We're delighted that you keep coming back for more. We appreciate the great shout-out and awesome insight you have provided to the community!

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not familiar with Microsoft 10, so this is slow go. It has nothing to do with the Pro - just my learning curve. I want to transition from a desktop to something more portable and I think this will be a good choice when I get it set up. So far the quality seems very good

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Claudia,

      Thanks for choosing the Surface Pro. We're glad you're finding this portable device to be handy for your lifestyle! We understand switching operating systems can be a large task, so feel free to browse our Windows 10 support page for tips and tricks to utilize all Windows has to offer: https://support.microsoft.com/en-us/products/windows?os=windows-10.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Lightweight and portabe and user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like how portable it is. Keyboard is good. Thougt the battery would last longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Little Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pricey purchase for sure but worth it. I was really tired of lugging my 17" laptop around. I was a little skeptical about downsizing quite this far but I love this machine and it doubles as a tablet. I use the pen much more than I expected as well. Love it !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for school.. I'm really liking this thong more and more everyday...

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good hybrid device.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good machine. Has performed well. Can't complain.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Excellent 2-in-1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device and is fast. Windows is a lil wonky but has definitely improved over time

    I would recommend this to a friend