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Customer Ratings & Reviews

Your price for this item is $1,039.99
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The comparable value price is $1,299.00

Customer reviews

Rating 4.7 out of 5 stars with 910 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the Surface Pro's portability, light weight, and battery life. Many appreciate its performance and the fact that it functions well as a tablet. However, some customers find the price to be high and wish it had more USB ports. The lack of an included pen is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 910 reviews
  • Rated 5 out of 5 stars

    Perfect for graphic design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter bought this to further her graphic design skills. Love the touch screen and overall feel of the tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is of great quality. I was debating between the Surface Pro and an IPad pro and I'm very satisfied with my decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product. The sales guy was very knowledgeable and explained all the differences between the models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this surface pro, great price and very nice features, easy to setup, very nice picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service. Excellent computer. Very nice stor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was received by one of your personnel members. He was very kind and helpfull on my decision on product selection .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful laptop/tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with my purchase of this product. Reasonably priced. Great customer service as well at best but Monrovia.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great as a laptop and a tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has performed well for all my needs which primarily involve using MS Office Suite and other data management software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface appears to perform without bugs and the stylus pen responsiveness is close to using a regular ink pen.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    It’s cool but not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because needed the end all be all laptop/tablet. Thought this thing would have the power to handle my applications but it couldn’t. What you’re getting a slightly better tablet for the price of a MacBook. 100% not worth the price. If buy it for 600$ max. Ended up returning and getting something more conventional.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry to hear that the Surface Pro fell short of your expectations. We have made sure to share your feedback with our team for their future consideration, and truly appreciate the honesty of your review.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Surface Pro (v5)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my third Surface Pro and by far the best. Completely versatile and robust feature set and functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very versatile tablet/PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my Surface Pro 4. It was purchased as a replacement for my laptop and has served that purpose well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this tablet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tablet for school. I also bought the keyboard and pen. Definitely the best electronic purchase I've made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I've ever bought so far. But it has been more than a month that I bought this card and haven't received the credit card yet. So far, I have called them 4 times but still not received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift . Sales person was very helpful in my decision making . No complaints about this tablet yet .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than the ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an iPad and the surface and used them both for a week to see which I liked better. It didn’t take long to choose the surface. The only complaint I have is the battery seems to run down kind of fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice size and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We our liking our Surface Pro. We using it to draw art. Nice size and like option of being able to remove keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my boyfriend and he is in love with it ! For the first time I nailed it with the perfect gift !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too new to give a great review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is good with this machine except for a little trouble I'm having with the security software that came with it from Best Buy. Touch screen is limited in that software only. Everything else is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing works great. get a protective cover. This version does not have the LTE service option from AT&T

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for our office to keep a computer in the boardroom so employees don’t always have to drag theirs in.

    I would recommend this to a friend