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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 910 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the Surface Pro's portability, light weight, and battery life. Many appreciate its performance and the fact that it functions well as a tablet. However, some customers find the price to be high and wish it had more USB ports. The lack of an included pen is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 910 reviews
  • Rated 5 out of 5 stars

    Best Laptop Bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this over Apple laptop. Honestly, you will get your moneys’ worth!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a solid laptop. Please make sure to buy the Otterbox cover. Tablet mode works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great for school or artist. I enjoy using it and the display is beautiful

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kiki,

      We're so glad the Surface Pro has been a great fit for you! The Surface Pro is great for students being impressively lightweight, and portable. Tablet mode along with the Surface Pen certainly is a great addition for exploring your inner artist. We love seeing our customers get creative. If you're posting on Twitter, be sure to use the hashtag "#CreatedOnSurface" so we can see your designs!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Surface pro!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great a Surface Pro. It does everything I need it to and probably much more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed my own computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was often using my husbands surface, it finally came time to get my own. So happy I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer ever I switched to Mac but it switched right back. Highly recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nicely designed, ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first surface pro and I am still looking forward to learning more about this unit. It was easy to set up and the voice assistance was great. Looking forward to using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted it so he could do art on it. He's been very happy with what he has accomplished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great "Laplet"!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for the Tablet side of it and I use it for EVERYTHING! Highly reccomend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lasts about 2 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touchscreen lasted two years. Beware Microsoft's replacement program. The "identical" one I got back had a much worse processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tablet, does everything I need it to do, very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we need when we are working out in the field. Helps keep us organized, no messy papers, we don't misplace or forget things. Everything is a fingertip away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plesently surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m use to Apple Apple Apple products. This product surprised me! Great piece of tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is so easy to bring a long yet just as capable as a full size laptop. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box item. Came in condition described and overall great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome portable PC/tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using the new Surface Pro as it allows me a ton of flexibility for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for hubby!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade to last Surface. It was everything my husband loved & upgraded!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, so light and thin.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it as he can carry in his back pack.. I really recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful Tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MS Surface is a useful device but I'm not using it as often as I thought I would. I'm still getting used to the conversion from Apple products to this device.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We appreciate your honestly about your Surface Pro experience. We understand that the transition from line to line can throw you off, and want to make sure you have the resources to get to know more about your Surface Pro, and help you start enjoying your device!

      We'd suggest reading through this link for getting to know your new device: https://support.microsoft.com/en-us/products/surface-devices/surface-pro.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Really helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a portable laptop but also wanted tablet versatility. This did the job

    I would recommend this to a friend