Customer Ratings & Reviews
- Model:
- LJK-00001
- SKU:
- 6306584
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Surface Pro 6's ease of use, light weight, and comfortable keyboard. Many appreciate its compact size and good battery life, finding it ideal for portability. However, some users express concern over the limited storage capacity and the price point. A few also mention occasional overheating and performance issues related to storage.
This summary was generated by AI based on customer reviews.
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Starting a small business and it makes things so much easier.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, sleek, slim and easy to carry.Same as expected.
I would recommend this to a friendEveryone happy and excited
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.service rep for computer purchase was very knowledgeble.
I would recommend this to a friendSurface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tool for my field managers that are on the go.
I would recommend this to a friendPerfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's very convenient to take note or draw on screen.
I would recommend this to a friendGreat device, wrong processor model listed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to use this product for work, but there is significant screen stutter and the processor is not the i5-8350u like it shows on the website.
No, I would not recommend this to a friendVery Pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tablet body with a laptop brain that is easy to use.
I would recommend this to a friendIts a cool device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got it because its windows and I got to do exactly what I do on desktop on this but issue i had with this was the color. I was not the right colors for the illustrations that I do. And theres no way to adjust it like others windows versions.
No, I would not recommend this to a friendMicrosoft - Surface Pro 6
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Microsoft - Surface Pro 6 for a tablet, but it is more of a PC than a tablet. Hindsight would not of purchased it because Microsoft has very limited apps. If you are looking for a tablet by a IPAD or Samsung.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your honest insights about Surface Pro 6 with us. We're proud to offer this unique two-in-one device with both tablet functionality, as well as full laptop display and power. We value you taking the time to share your thoughts, and if you'd like to chat with our team on more ways for you to utilize your Surface Pro 6, we'd be happy to help. Please don't hesitate to reach out to our support team here: https://support.microsoft.com/en-us/contactus/.
Kindly,
Jessica
Surface Customer Care
A lot of problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I first recieved it, the laptop worked fine. I've had this for a month and I'm having difficulties with it randomly shutting off, keyboard will not work, and slow activity.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to reach out. We're sorry to hear you're experiencing some difficulties with your new Surface Pro 6. We highly recommend trying out your Surface Diagnostic Toolkit on your device. This can usually diagnose and fix most minor issues with Surface devices. Check out how to utilize this tool here: https://support.microsoft.com/en-us/help/4037239/surface-fix-common-surface-problems-using-surface-diagnostic-toolkit.
Just in case you should be needing any additional assistance, we have alerted our specialized care team about your situation, and they are also happy to assist you. To reach out to them, begin by filing a ticket here: aka.ms/SurfaceCare-us. Be sure to use the unique reference number we have created on your behalf: 1901226100205.
We hope this helps!
Kindly,
Jessica
Surface Customer Care
Have found this computer hard to understand.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe I should have stayed with another HP but I thought this one sounded so fun. I remain confused. I'll be scheduling some classes, otherwise I won't enjoy.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Patti,
We're glad you decided to reach out! We'd love to help you get to know your new Surface Pro 6, and have some great resources for you to check out. First, we recommend downloading the Surface App, which you can do here: https://aka.ms/AA4rbrj. We also have this link here: https://aka.ms/AA4r433, which provides some tips and tricks for using Surface and Windows.
We sincerely hope this helps!
Best,
Heather
Surface Customer Care
Not terrible but...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard died after one year. The computer itself is overpriced and under powered but does what it is designed to do.
I would recommend this to a friendI ordered this Surface ^ with Keyboard But
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this Surface 6 with key board but as I thought more about it I decided THat without better ports it wouldn't suit my needs.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thanks for choosing to give Surface Pro 6 a try. We'd love to chime in and offer a suggestion for expanding ports with your device. If you're interested, check out the Surface Dock at Best Buy: https://www.bestbuy.com/site/microsoft-surface-dock-black/4561910.p?skuId=4561910.
This will greatly expand the number of port options available for your Surface device.
We hope this helps!
Kindly,
Jessica
Surface Customer Care
- Cons mentioned:Memory
Get something else
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Constant reboots due to “memory errors”. Would not recommend.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We appreciate you taking the time to reach out. We're sorry to hear about the difficulties you've experienced with your Surface Pro 6, and we'd like to help. We have alerted our specialized care team, and they are happy to assist you. To receive assistance, please file a ticket via this link: aka.ms/SurfaceCustomerCare, and use your unique reference number: 1904199050635.
We hope to hear from you soon!
Best,
Heather
Surface Customer Care
Glitches sometimes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Don't know how to explain it but its weird it doesn't work as good as I thought it would
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jenn,
Thanks for reaching out. We'd love to hear more details on your experience to see how we can help. We have gone ahead and alerted our care team, and they are ready to listen and assist you. To accept this specialized care, please begin by filing a ticket here: aka.ms/SurfaceCare-us. Be sure to use your unique reference number we have created on your behalf: 1812181120182.
We are eager to hear from you soon.
Kind regards,
Jessica
Surface Customer Care
Not a true Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Microsoft Surface Pro, as it's name implies, has always come with Windows 10 Pro installed. With this newest version they apparently decided to make the "Pro" an amateur and only put Windows 10 Home on it. I guess next time I will read the fine print better so I don't have to spend an extra $100 to get what I need.
I would recommend this to a friendGood laptop, bad tablet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop, bad tablet. While great on the laptop front, it fails as a tablet.
No, I would not recommend this to a friendthis is a good surface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i like it, it is good price and very powerful computer can be replaced my laptop
I would recommend this to a friendSupposed to have windows pro included it doesn’t
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though it is Surface Pro , can’t work from home using vpn
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for reaching out! We're sorry to hear you're having some difficulties with your Surface Pro 6. We'd like to hear more about your experience so that we can better assist you. Please reach out to our team here: https://aka.ms/AA4rbq6, at your earliest convenience.
We look forward to hearing from you!
Cheers,
Heather
Surface Customer Care
Speed good and nice resolution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All products are good and trust full for me. Really appreciate
I would recommend this to a friend