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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 753 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the Surface Pro 6's portability, lightweight design, and responsive touchscreen as significant advantages. Positive feedback also highlights its generally good performance and practical size, although some find the battery life could be better. However, a common concern is the product's cost, with some users also mentioning limitations in RAM and USB ports. The finish is another area where opinions are divided.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 753 reviews
  • Rated 5 out of 5 stars

    Excellent Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best purchases i have ever made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for on the go management!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall am really happy with my recent purchase!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer for business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for a business person. 5s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had many computers but this is by far the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only issue is I cannot print with my old wireless printer. I am probably going to have to get a Bluetooth printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a great computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for work. Overall, it's a great computer, I just wish I could have a bigger monitor with it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Neat but cumbersome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I wanted a pad that I could also use as a laptop. I thought this would work. Overall it did, but because of the kickstand and, you really can’t sit this on your lap when the keyboard is attached. I gave this 3 stars because the one I got ended up having the ghost screen. I googled it and it seems to be an issue with these surfaces. I ended up taking mine back.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thanks for taking the time to share your honest feedback of Surface Pro 6. We would love to chime in and offer you some assistance so you can unlock all the potential greatness of this powerful machine. Our team is eager to assist you. To accept this specialized care, please begin by filing a ticket here: aka.ms/SurfaceCare-us. Be sure to use your unique case ID number we have created on your behalf: 1903152310612.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use and very nice quality. Perfect for a windows user.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 3 out of 5 stars

    Not enough configuration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i5 + 256GB is not enough for me so I switched to a higher configuration

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wow

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel it is very slow..It does worth the price. Overall, it is not bad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What is there to say

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my surface but i wish they made a larger screen version.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dead Pixels

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love my surface pro! However after very little use I already have two dead pixels which is kind of annoying considering how much money I put into this device. It’s supposed to last me throughout college but I’m not so sure if it will. Even with that being said I extremely love it and it’s level of convenience it provides

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to reach out about your recent experience with Surface Pro 6. We're glad to hear you've been enjoying your new device overall, but we're sorry you've been having some unique difficulties with the display of your device. We've notified our specialized care team of your situation and they are ready to step in and assist! To receive assistance, please fill out a form here: aka.ms/SurfaceCustomerCare, and make sure to include this unique reference ID number that we have created on your behalf: 1910095500741.

      We hope to hear from you soon.

      Kindly,

      Heather
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great tablet for many uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big fan of the birth Kiliti of the surface pro four. Each person gets a little better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, just need larger battery because it doesnt last as much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best of both worlds. Half tablet, half laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The closes you can get to a laptop. Beats my iPad pro by far as a laptop replacement

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it for drawing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it does everything I need it to do! Also works great for playing some games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop to use on the go. It’s nice to have the tablet option as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mostly great, no longer pro(!?)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought probably a dozen Surface Pro tablets since the earliest version. They are generally great, every iteration is better than the last. For some unknown (to me) reason the 6th generation Surface *Pro* laptop comes with Windows 10 Home. This seems like a bad mistake to me. I'd give it a 5 star rating otherwise.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Surface pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product well organized storegreat customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for my son

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this laptop. He uses it for photos searching the internet etc

    I would recommend this to a friend