Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum.
  • Up to 16 hours of battery life*: All day battery life for an on-the-go day. Battery life varies significantly based on usage, network and feature configuration, signal strength, settings, and other factors. See <https://aka.ms/SurfaceBatteryPerformance> for details.
  • What's in the box: Microsoft Surface Pro 12" USB-C Charging Cable, Safety y/ warranty / documents.
  • Specifications: * Battery Life: Up to 16 hours of local video playback * Display/Screen Size: 12" PixelSenseTM Flow LCD display * Storage: UFS: 256GB or 512GB * Processor: 8 CORE NPU * Graphics: Qualcomm HexagonM Qualcomm (8 Core) (45 TOPS) Adreno GPU Note: The text provided is already grouped and correctly formatted.
  • Laptop productivity: When paired with Surface Pro 12" Keyboard, Surface Pro turns into a thin, light, and comfortable laptop. Accessories sold separately.
  • TM Brilliant 12" PixelSense LCD touchscreen Surface Pro 12-inch is built to be an incredible device for streaming your favorite movies, shows, and music. - Ad - - prime-video - Mounts The Idea of You now + Included with Prime See more 1 Popular movies 1 Search.
  • Designed to be a laptop or a tablet, the iconic 165-degree fluid kickstand delivers flexibility at any angle. Accessories sold separately.
  • Express your style with three color choices: Violet, Ocean, and Platinum. Surface Pro comes in these three colors. Available colors may vary by market. Accessories are sold separately.
  • The ports you need include charge on-the-go, transfer data fast, or create the ultimate desktop set up with two USB-C 3.2 ports.
  • Always charged and ready. Store and charge Surface Slim Pen directly in the new pen storage area on the back of Surface Pro. Accessories sold separately.
  • Ink anywhere: Write, take notes, or draw naturally with Surface Slim Pen and Surface Pro.
  • "Microsoft Surface Power Unit Sold Separately 27W USB PD Minimum Wattage to Charge Surface Pro is 27W."
  • Surface Pro 12" dimensions: 0.30" (7.8mm) 12" 7.47" (190mm) 10.8" (274mm).
  • You are the security. Windows Hello enables a password-less sign-in with facial recognition - there's no password to remember.
  • Copilot: Your AI companion. Speed up tasks, get personalized answers, or find creative inspiration right from your task bar. Good afternoon! Help you relax. Ask me for a week of plant-forward meals. Package Copilot. Ask me - create a worksheet - - - a - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  • Qualcomm Snapdragon X Plus processors offer powerful performance for everyday use, including web browsing, video streaming, and everyday productivity with Microsoft 365 apps. These processors are powered by a 45 TOPs NPU, providing revolutionary AI processing power.
  • Alt View 17. Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum.
  • The text on the image is a jumble of letters and numbers, which is not coherent or meaningful. It is not possible to group or correct the text based on the given image description.
  • Alt View 20. Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum.
  • Alt View 21. Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum.
  • Alt View 22. Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum.
  • Alt View 23. Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum.
  • Alt View 24. Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum.
  • Unboxing the Microsoft Surface Pro 12″ video 0 minutes 59 seconds
  • 2-in-1 Performance and Flexibility of the Microsoft Surface Pro 12″ video 0 minutes 59 seconds
  • Work More Efficiently with Copilot on the Microsoft Surface Pro 12″ video 1 minutes 00 seconds
  • Smooth Performance with Up To 16-hr Battery Life Microsoft Surface Pro 12" video 0 minutes 51 seconds
  • Built-In Accessibility Tools on the Microsoft Surface Pro 12″ video 0 minutes 54 seconds
  • Recall (preview) - Timeline and Search video 0 minutes 31 seconds
  • Recall (preview) - Settings and Control video 0 minutes 30 seconds
  • Recall (preview) - Security video 0 minutes 26 seconds
  • Improved Windows Search video 0 minutes 28 seconds
  • Click to Do (preview) - Image Actions video 0 minutes 22 seconds
  • Click to Do (preview) - Text Actions video 0 minutes 27 seconds
  • Photos - Super Resolution video 0 minutes 31 seconds
  • Windows 11 Home video 1 minutes 51 seconds
  • Surface Pro 12" and 13" Sizzle Video video 1 minutes 00 seconds

Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum

Model:
EP2-33670
SKU:
10148559
Highly rated by customers for:
$999.99
Save $50
The comparable value is $1,049.99

Customer reviews

Rating 4.7 out of 5 stars with 401 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
95%would recommend to a friend

Customers are saying

Customers regard the product highly for its portability, overall performance, and battery life. Many appreciate its fast processor and sleek design, as well as its lightweight and compact size. However, some customers have expressed concerns about the limited port selection and screen glare, and the lack of included accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 401 reviews

  • Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really am Loving the new surface pro! It’s reliable and fast. Definitely worth the price!!

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB UFS - Device Only - Ocean

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Efficient. Does the job well. Office at a go

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB UFS - Device Only - Ocean

    I would recommend this to a friend

  • Surface Pro

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works super smooth! I love the copilot feature. It's just super sensitive be sure to buy a case and screen protector. It is costly to repair.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB UFS - Device Only - Violet

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Versatile

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for on the go work and versatile. Would recommend to those who work in the office and in rough terrain environments.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB UFS - Device Only - Ocean

    I would recommend this to a friend

  • Surface Pro

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device very much…………. ……………………,,,

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum

    I would recommend this to a friend

  • Outstanding Tablet/Laptop Combo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All aspects of this unit are high quality and performs great with the optional keyboard and mouse. It is a fully functioning Windows 11 system that can be easily used as both a laptop and tablet. The only complaint is the small size of the internal SSD but, with the two USB-C ports, an external SSD can be easily used. Highly recommend this unit.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum

    I would recommend this to a friend

  • So easy to use even a Great Great Grandmother can

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this gift for my 68 year old mom for Christmas. She had an older version/model of the surface pro that went out on her. She loved the old one, but loves this one so much more.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum

    I would recommend this to a friend

  • Mrs. Janys Dugas

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller keyboard takes a bit getting used to. Screen is much brighter. Still learning to navigate it. An instruction book(let) would be helpful to us seniors.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum

    I would recommend this to a friend

  • new surface

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome for everything I need and I love the color

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB UFS - Device Only - Violet

    I would recommend this to a friend

  • Great Form and Function

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and quick response time. Overall, nice visual aesthetics, good battery life and copilot increases the intuiveness of productivity.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB UFS - Device Only - Violet

    I would recommend this to a friend

  • get organized

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    portable, well designed and efficient. I use this to manage my children schedules and Mom duties.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB UFS - Device Only - Violet

    I would recommend this to a friend

  • Good computer!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good computer, especially for college, and it last for a very long time!

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum

    I would recommend this to a friend

  • surface pro

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was super simple to setup and have had it for 4 months now for college and I love it

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum

    I would recommend this to a friend

  • Good Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product. It gets the job done. Good computer.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum

    I would recommend this to a friend

  • Good daily use 2 in 1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for daily use, good battery life. 256gb is a little small for storage, so Windows recall would not work for me.

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum

    I would recommend this to a friend

  • Microsoft Surface Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit of buyer's remorse, not from the computer purchase itself, but from a misunderstanding that no keyboard was included. Good computer though

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB UFS - Device Only - Violet

    I would recommend this to a friend

  • Works wonderful!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how little noise it makes when you type!!!!

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum

    I would recommend this to a friend

  • Violent Microsoft surface

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I love the violet color. Easy to use!

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB UFS - Device Only - Violet

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Computer review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this computer is such a good computer its small and good for college

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum

    I would recommend this to a friend

  • Amazing product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product for ur money it works so fast and smooth

    This review is from Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum

    I would recommend this to a friend
Page 14, Showing 261-280 of 401 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.