Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$999.99
Save $50
The comparable value is $1,049.99

Customer reviews

Rating 4.7 out of 5 stars with 401 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
95%would recommend to a friend

Customers are saying

Customers regard the product highly for its portability, overall performance, and battery life. Many appreciate its fast processor and sleek design, as well as its lightweight and compact size. However, some customers have expressed concerns about the limited port selection and screen glare, and the lack of included accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 401 reviews
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using it for college easy to use. Quick to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GailB

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am liking my new tablet because it is very similar to my last Windows tablet. I appreciated the help that I received in getting my data transferred from old to new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my surface pro, and battery life is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2025 Surface Pro 12, PC+Copilot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Microsoft Surface Pro is amazing. I was a bit nervous purchasing a PC with an ARM processor, but no longer. It’s fast and has superbly performed all the tasks I have asked. I would highly recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MC Surface Pro - Copilot+

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Copilot+ PC was a great purchase! Planning to purchase again soon.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good for people that are in college easy to take notes and easy to take it where ever you go

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this computer and the built in co pilot! Just didn’t like that you have to buy the keyboard separately

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent little unit just wish it came with its own charger and had more ports

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase. I had my last Surface Pro for about 5 years, it worked with no issues. I only made the new purchase because I loved the colors of the new ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this as a tablet/laptop. Have not had any issues. Be prepared to have a charging unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I love how it feels and looks, very sleek look. works really well with the keyboard and pen that I bought separately for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2-in-one

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was trying for a long time to merge consumption device and work device. I was hoping iPad Pro will be an answer, but it is directed to consumption mostly. This device is the step in right direction. Windows 11 needs to be more touch-friendly, but hardware is here.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface pro

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but it gets hot really hot. Very compact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 13inch version and my wife loved it so much she replaced her MacBook with this. Absolutely amazing for productivity and even works for light gaming!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ARM processor issues.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARM processor issue and software combability is awful. Issues with install of software, printers..... Fells like I am 10 years back..... Seriously, Microsoft? Next, app shortage to utilize this item as tablet. To make things worse Microsoft ended in March 2025 support for Android apps on windows. This is while they push incompatible ARMs devises on the market. This great devise is held back by software issues. Finally, screen glare is absolutely awful. After using Samsung products with their non-glare coating - this surface feels like torture. Unforgivable for 2025. There is so much to love about this one, but items above made for poor user experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Surgace

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product as described! Information transferred from model being replaced by Geek Squad without incident!! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size and weight for travel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and weight for travel. The surface is fast and does what I need it to do. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SURFACE PRO

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT QUALITY AND LOOK! THE SURFACE PRO IS EXACTLY WHAT I WAS LOOKING FOR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface pro

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this laptop ! really great for college students

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gifting made easy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what my daughter wanted for Christmas. She'll love the color and getting to do her art. Great product

    I would recommend this to a friend