Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$799.99

Customer reviews

Rating 4.7 out of 5 stars with 360 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the Surface Pro's portability, performance, and battery life, with users finding it lightweight and appreciating its fast processing speeds. The build quality and form factor also receive positive feedback, with users noting its quiet operation and effective heat dissipation. However, some customers feel the screen brightness could be improved and would like to see a better port selection, while others have concerns about app compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 360 reviews
  • Rated 5 out of 5 stars

    Outstanding Tablet/Laptop Combo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All aspects of this unit are high quality and performs great with the optional keyboard and mouse. It is a fully functioning Windows 11 system that can be easily used as both a laptop and tablet. The only complaint is the small size of the internal SSD but, with the two USB-C ports, an external SSD can be easily used. Highly recommend this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Surface Pro

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works super smooth! I love the copilot feature. It's just super sensitive be sure to buy a case and screen protector. It is costly to repair.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great Computer / Tablet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has more than enough power for the day to day stuff. Don't expect great performance if you plan to play games, you can but at lowest settings and it may lag and low fps.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good Computer for Senior Adult

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    'very nice new computer. Easy to use and set up. I like the size as it fits well in my room.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    new surface

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome for everything I need and I love the color

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really am Loving the new surface pro! It’s reliable and fast. Definitely worth the price!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this computer and the built in co pilot! Just didn’t like that you have to buy the keyboard separately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro Snapdragon

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for school, was hesitant bc I’ve always been a Mac person but I actually use this way more than I expected & have hardly touched my Mac since. I love the notes/writing feature on the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for home and traveling

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a computer that would be easy to use while traveling. This is a replacement for my old Surface and is perfect for what I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Form and Function

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and quick response time. Overall, nice visual aesthetics, good battery life and copilot increases the intuiveness of productivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ipad but a laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pen is pressure sensitive! Worked amazing for school work as a college student, wanted an ipad with windows capabilities and this was well worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Versatile

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for on the go work and versatile. Would recommend to those who work in the office and in rough terrain environments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works wonderful!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how little noise it makes when you type!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing experience

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my new surface pro, I can use it as a tablet, or a computer at any time!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good computer!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good computer, especially for college, and it last for a very long time!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product for ur money it works so fast and smooth

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Computer review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this computer is such a good computer its small and good for college

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Microsoft Surface Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit of buyer's remorse, not from the computer purchase itself, but from a misunderstanding that no keyboard was included. Good computer though

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Teacher

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is working great the way I spect.! Thank you for everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GailB

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am liking my new tablet because it is very similar to my last Windows tablet. I appreciated the help that I received in getting my data transferred from old to new.

    I would recommend this to a friend