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Customer Ratings & Reviews

Your price for this item is $1,249.99
The comparable value price is $1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 1248 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,248 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Microsoft Copilot+ PC – Cutting-Edge AI Meets Ever

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated how the AI features worked seamlessly in the background, boosting my productivity without any fuss. The battery easily lasted a full workday, and the design is modern yet durable…

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface is great! Easy to set up, light, fast, perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro 11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Convertible. Keyboard is very responsive. Microsoft Surface Pro 11 is next level. Touch Screen is terrific and the pen is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Evaluate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works very well i am very happy with it , thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces my 8 year old surface pro. It's wonderful to have all the updates and I love the sleek black. My old one was silver. Got the super soft alcaterra keyboard. Love it! Two days after I bought it I got a $250 price adjustment too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super light weight and easy to use my son loves his iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface pro 13

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Microsoft surface pro. The customer service was very helpfull advising on the of surface I needed for my personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Surface Pro is Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Microsoft laptop! It's very nice and the display quality is top tier. 10/10 recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Greate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment! My son is thrilled with his new, super-efficient computer for his first year of college.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop/tablet. Did everything I needed it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my surface pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop/tablet. The only one on the market that feels like a tablet yet has the functionality of a desktop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Does everything you need with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School tablet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife for school, she loves it! Easy to carry around and the attachments work with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    New Surface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older Surface. The new screen and speed are incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Student computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for my college student. Light and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tim

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need it to and more. light weight and very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been enjoying using my new Surface Pro it works as good as my old Surface Pro 4 that I am replacing. I wanted to get more ram and hard drive space and with Windows no longer sending updates it gave me a reason to finally replace the 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic little computer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel almost everyweek for work and this surface pro goes everywhere with me. It has never let me down or gotten any damage from going through varuous airports. The screen is incredible and the speed of the snap dragob processor is awesome. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 4 Surface Pro. I've liked everything about the other Surfaces except their battery life I was about to get a different brand but I want to try this battery again I am hoping this one is better. So far, so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best machine so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome product. I come from a strong belief that only an Intel processor based machine can solve my needs and I’ve always kept my minimum requirements at Core i7 level. I bought this model with lots a skepticism and I’ll not shy away from saying how much I could’ve been wrong. The machine performs like a breeze. Though I’ve had it for only one day so far, I’ve felt no difference switching from Surface Laptop Studio to this one in terms of performance or accomplishing my tasks. I use Adobe Photoshop and Lightroom heavily and happy to see an Arm native apps. Look forward to Adobe for an arm native Lightroom classic. Still more time to spend with this machine and get the feel for it. So far I’m loving what I’m seeing.

    I would recommend this to a friend