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Customer Ratings & Reviews

Your price for this item is $1,299.99
The comparable value price is $1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 1177 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,177 reviews
  • Rated 5 out of 5 stars

    Reliability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the most reliable machines you can purchase. I've used one for work purposes and no issues for years. Now I've upgraded it to this and again no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface 13

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased for college, perfect size, not to big and bulky for my limited class space. All the programs woek amaIng, doesnt lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed how light this is, easy to use, and the aesthetics. I use it for work and personal use and absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    6 ⭐️⭐️⭐️⭐️⭐️⭐️ for Beat Buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop ever! My second one and loved the first but this is even faster and full of storage with more AI features. Geek Squad set it up for me and as always did a great job! 6 stars ⭐️ for Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent little machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro 11 with the Snapdragon X Plus chip, 16GB RAM, and 256GB SSD offers decent performance for general computing tasks without getting too warm. However, the GPU is a known weak point with Snapdragon chips, and while app compatibility can be an issue, I haven't encountered any significant problems. One downside is that x86 emulated apps seem to drain the battery faster, with a noticeable 12% depletion per hour when using LibreOffice and playing music. Ideally, the device should offer around 8 to 10 hours of battery life. At its MSRP, the lack of an included keyboard makes it a bit pricey, but it could be a worthwhile purchase if found on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 11 recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a surface pro 6 to an 11. It works just as my previous SP did but faster and more capable and with a longer lasting battery. I got the 32gb /1TB machine. The OLED screen is also sharper and brighter. I love the light weight and portable nature of the machine. All in all a very good purchase especially since it was on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a surface pro 5, and I couldn't be happier. The OLED screen is amazing, and it performs very smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent notebook/ laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new device!!. It's fast, it's so pretty in the blue. I named it BlueBayou. Beautiful clear picture/display when watching movies and videos. The sound is AMAZING! The bluetooth keyboard is great as well! Very satisfied with my purchase overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using this product for college. It's been amazing. Only thing I don't like is that it doesn't come with the keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC but pricy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable PC if you can pay the price. Powerful, fast and super lightweight and portable but it is a hefty pricetag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent machine that solves most of the issues holding back the surface line. The addition of an oled display gives the surface pro one of the best panels in its class, while the new snapdragon cpus mostly close the gap between Windows pc's and their Apple sillicon counterparts. Keep in mind this device needs a separately sold keyboard accessory to function as intended, though there is a range of compatible keyboards depending on one's budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this for graduate school for about a month now. It works great and is very capable. Runs all of my statistical software with ease! I also love how I can detach the keyboard and use it as a tablet. It makes reading much more comfortable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I’ve been using it to study and do my online courses and it’s been very very accurate and fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. Works great and is perfect for on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for every day

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really torn between an iPad and keyboard vs a laptop for school. This fit what i need perfectly as it can be used as a tablet or a laptop. Its great for school, has more functionality in my opinion and runs Windows which I prefer over Apple. I can use it to take notes in class, study, I can take the keyboard off to watch movies or YouTube in my lap as well. The pen works great but i still prefer a mouse over the pen and keyboard trackpad. Overall it is perfect for what I need and looks beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase and the associate who assisted us was fantastic. He showed us multiple computers, listened to what we were looking for, and suggested this device and brand. He was exactly right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Star purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had almost every Surface since RT. its the perfect device for me- easy to transport, user friendly, up to date. I would have no hesitation recommending the Surface Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best windows tablet at the moment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy using the Surface Pro! Performance is great and battery life is amazing. App compatibility could be an issue for some. I recommend checking which apps you might want to use and if these are compatible. The LCD screen also looks better than the OLED display. The display of the OLED variant seems pixelated and not as crisp. Speakers sound amazing as well. It’s comparable to that of an iPad Air 13 inch! I recommend this tablet for those looking for a windows PC in a thin and light package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent portable computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. This is my second Surface Pro. Fast, portable, and the pen is great. It can work as a tablet and a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s light weight, which is exactly what I need right now. Haven’t yet made my mind up about Copilot, but other than that the laptop is great.

    I would recommend this to a friend