Customer Ratings & Reviews

Great laptop/tablet. Did everything I needed it to do.

It's alright. Got the X Elite chip and new Flex keyboard. Never had a Surface Pro before. It's not quite as intuitive, smooth, or easy to use as an Android tablet. I thought it would be the perfect blend of necessary Windows OS for work and also having a tablet on hand, but I don't think it's going to work. It's not as fun to use as a tablet vs Android and just barely not as easy to work on as a typical laptop. Wish it was a 4k screen. Oled is nice, battery life is sufficient after just 1 day. Everything else seems pretty sweet as advertised.

The laptop was decent overall. It performed adequately for basic tasks like browsing, streaming, and word processing. The battery life was satisfactory, lasting a good portion of the day with moderate use. However, it struggled with more demanding applications and multitasking. The build quality was average, and the display was clear but not exceptional. Overall, it's a suitable choice for everyday use but not ideal for intensive workloads.

I am a macbook user but I bought this for my work which I need Windows and I must say it is really good. Easy to use and has way more options than Macbook

I was excited to get this. I have a nearly 2 year old Surface Pro 9 that I love, and wanted the newer version and the newer keyboard. Downside was several of the apps I use right out of the gate can't be installed due to the ARM architecture. I could have found alternatives to work around that though. Yes, it would be a downside with most things running in emulation mode, since that just adds another layer of processing that slows things down some, but I doubt it would have been noticeable to the naked eye for me for the programs I use. Some technical reviewers mentioned that the battery wouldn't last as long though with many things running emulated, so that could have potentially been an issue. Screen was alright - I have OLED's all over, my TV, my 49" monitor in my office, even several of my HP laptops. So I'm used to it, and this really didn't jump out at me for anything outstanding. It was just a screen. Slightly better than my Surface Pro 9, but not much noteworthy. I was VERY disappointed with the lack of this speed everyone kept talking about. Reviewers all over nearly foaming at the mouth about how fast it was. And I just didn't see it. Running Office 365's newest version, no better than my SP 9. Boot? I was totally disappointed with boot times. My surface pro 9, on a brand new clean install of Windows with nothing else installed yet, boots 4 times faster to the desktop than this thing did. This was anywhere from 30 to 40 seconds from hitting power, to having Windows Hello get me to the desktop. There is no way I'd want my daily driver computer to be that slow at boot. Shutting down was marginally better. Sound levels were fine, but my Surface Pro 9 barely makes noise either. I really wanted to enjoy this, but I ended up returning it since I just didn't see anything that warranted making me leave my Surface Pro 9.

I travel almost everyweek for work and this surface pro goes everywhere with me. It has never let me down or gotten any damage from going through varuous airports. The screen is incredible and the speed of the snap dragob processor is awesome. Highly recommended.

Excellent product. Does everything you need with ease.

Nice build quality and boxing. Very responsive and easy to use.

Great computer for my college student. Light and efficient

I love my new Microsoft laptop! It's very nice and the display quality is top tier. 10/10 recommend!

best tabled I have owned. Fast, great screen, and performs better than my surfacebook 3.

Excellent for school, easy to navigate, battery last long time, graphic design cool.

Love it. So easy to move around with and still have amazing performance.

Overall, it's an OK product. Having only USB-C ports is not an ideal setup for things that need USB connections instead of BT or Wi-Fi and the $199 cost of the USB4 Dock is kind of ridiculous considering the cost of the machine already. Pros are the ability to use the(not included) Type cover without it having to be attached as is the case with most of the Surface devices.

Performs good. Quality screen and plenty of data space. Keyboard and pen are responsive.

I had an old surface from college that still works well but does not fit the requirements of my graduate school. I’m now nearly 8 years from the other one and I just got this new one. The quality has only improved and I love it just as much if not more than the old one.

Excellent Convertible. Keyboard is very responsive. Microsoft Surface Pro 11 is next level. Touch Screen is terrific and the pen is great.

I thought id finally try a surface and im not disappointed it is easy to use and the keyboard with stylus makes it a whole package. So far im happy with my choice as a laptop replacement

This thing is fast. Amazing speed, expandable storage, and such a clear picture.

The Microsoft Surface pro offers great versatility for everyday use. It offers a stunning display with easy to use functions and who can forget the 13" OLED touch screen which makes this PC a fun tool to use anywhere you go. You can use it as a tablet or if you want to use it as more as a work and typing PC the attachable keyboard can easily and rapidly give you that option. It also just looks great, I myself have Apple products but speaking to tech friends and looking at reviews i decided to purchase a Surface Pro. One last thing I will mention is the visual appearance of the Surface Pro, it is very pleasant to look at it comes with a sleek and subtle design, I went with the sapphire edition but looking at the other colors they are all very attractive.