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Customer reviews

Rating 4.6 out of 5 stars with 1340 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,340 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just what i was looking for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just exactly what i was looking for. Delivery was fast and the product is working perfectly. Thank yoo, BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent response time and very nice display. It wouldn't hurt to add a microSD port

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for on the go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that it’s so lightweight and portable. It’s great if you have a lap desk or a flat surface but not great for using just on your lap like a standard laptop. Speed is fantastic and I love the use of the pen on the screen. So far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed how light this is, easy to use, and the aesthetics. I use it for work and personal use and absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were helpful and concerned about my happiness

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft surface 13

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased for college, perfect size, not to big and bulky for my limited class space. All the programs woek amaIng, doesnt lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Met expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro 11 is a versatile powerhouse. Its 11-inch screen is vibrant, great for work and entertainment. It switches between laptop and tablet modes effortlessly, powered by speedy Intel chips. With long battery life and all the essential ports, it's perfect for work or play. Windows 11 adds extra polish, making it a solid choice for anyone needing a reliable, multitasking-friendly device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s light weight, which is exactly what I need right now. Haven’t yet made my mind up about Copilot, but other than that the laptop is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    President

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent display, light weight for travel, convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what the wife needed. We have been surface pro fans for 15 years and this on checked all of the boxes. They price matched for a great price as well.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface Pro 11 is my favorite computer so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily mobile and really usable as computer and as tablet. I have had it for a couple of weeks and really love it. There seem to be ARM versions of the software I need to install, so no problem there yet. The BestBuy sales team was very helpful in making this an easy sale. Matt Nelsen was particularly knowledgeable and helpful in finalizing our sale.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Easily usable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for classes and personal work. Easily able to be traveled with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a surface pro 5, and I couldn't be happier. The OLED screen is amazing, and it performs very smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Microsoft surface laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Easy to use , lightweight and durable.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface is great! Easy to set up, light, fast, perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I'm loving my Surface Pro! I've dreamt of the day I owned one and it's finally happened! YAY! I had read a review about the fact that it's not necessarily the easiest to "hold on your lap" and I would agree. That's probably the biggest downfall I've found so far. I even got a full case for it with stand and it's still not the best for the lap. I kind of wish I would have gotten the pro keyboard that doesn't require it to be physically connected so the keyboard was the only thing that has to be in my lap.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Surface

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Surface pen works great. Display is bright and colorful

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Microsoft is my favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old surface from college that still works well but does not fit the requirements of my graduate school. I’m now nearly 8 years from the other one and I just got this new one. The quality has only improved and I love it just as much if not more than the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface 11 for the “WIN” and Best Buy for the game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, still learning but thanks to owning one for 10 years like it that has helped! The downloading of old computer was great and the manager of the store was able to settle a mix up in my order in a hurry as I needed to get back to my Vet husband that is bedfast. My new computer is stellar!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    New Surface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older Surface. The new screen and speed are incredible.

    I would recommend this to a friend