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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1003 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the MB8600 32x8 DOCSIS 3.1 Cable Modem as easy to use and set up, with many praising its strong performance and DOCSIS 3.1 capabilities. The modem's price point is also frequently cited as a positive. While some users experienced connection issues or compatibility problems with certain internet providers, most found the device reliable and efficient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,003 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    motorola surfboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great modem works good on cox gigablast. Cox had a little trouble getting hooked up at first. Might have been the operator

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been working fine since purchase no problems seems real stable

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and compatible with Comcast 1Gbps plan. Easy to use unfortunately, you'll have to communicate with comcast lol.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to upgrade my modem, as I upgraded my internet speeds. Works great, so far and super easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a moden OK

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opened the box, set it up and called Comcast. Worked as needed. Now I don't have to pay Comcast for their equipment

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really solid modem. Upgraded to this late 2020 and works great. Little to no issues with dropouts or anything.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace an Arris model that kept falling out of sync and downgrading the speed multiple times a day. This Motorola modem is solid, no de-sync issues up to 900 mbps.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my wireless router and modem at the same time. Comcast recommended it and works wonderful! No problems!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    1GB Broadband Must

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to support up to 1.2 Gbs cable broad band service.......doing what it was designed to do

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and reliable with Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rock solid high speed DOCSIS 3.1 modem. Fully supported by Xfinity and no need for monthly rental fees!

    I would recommend this to a friend
  • Pros mentioned:
    Docsis 3.1

    Rated 5 out of 5 stars

    Motorola - 32 x 8 DOCSIS 3.1 Cable Modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DOCSIS 3.1. Works as advertised. Have had zero problems! Motorola has always been a great brand.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m getting speeds higher than advertised by my ISP! Would buy again! Also doesn’t have the dreaded puma chipset.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    yep

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never had a problem, works great and its fast with comcast

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good modem so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old modem was ancient and needed to be rebooted constantly. I haven't needed to reboot this one once since I set it up. I've only had it for a couple of months, but it's good so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far has been rock solid and was very easy to install. Works flawlessly with WOW internet service.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Sparklight cable internet! It is fast and had not had any problems so far. We are very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Modem

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has been rock solid. Tech support has been good too. I was having connectivity issues and was able to download the error file and discuss it with Motorola Tech Support. They explained what was probably causing the issue. I showed the error log to my service provider and they located a faulty wire outside the house. There were some other "older" wires in my neighborhood and once those were repaired I've had rock solid service.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wish I could give it 10 stars...

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could give it 10 stars. This modem doubled my internet speed from my service provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best combo unit I have used, I am an Network Engineer and I setup a lot of home and corporate wlans.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Comcast Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy to set up and it pays for itself quickly. Works great with Comcast 1gig service in Memphis.

    I would recommend this to a friend