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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 562 reviews

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Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the MG8702 32x8 DOCSIS 3.1 Cable Modem + AC3200 Router's ease of use, performance, and setup. Many appreciate its wide coverage and range, enabling strong Wi-Fi throughout their homes. However, some customers found the price to be high and experienced occasional connectivity or signal strength issues. The size of the unit was also a point of concern for a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 562 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great for home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than our previous Netgear. Works consistently and we've had no glitches requiring a reboot or reconnect. We have three TVs and phones connected and have no streaming issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speed, control and flexibilty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for 2 weeks. Love the speed and the control. We have 17 devices from cameras, computers and more. Allows me to track time and control devices from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Speed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem/router combo in order to minimize my internet bill through my tv provider. Success, i am on a no contract plan getting 600 mb/s speed for $80 a month. When my bill comes, it is

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The model is very easy to install and configure. The only thing the product can improve is the device's default admin password. It is too trivial to guess.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very powerful modem and router

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem/router combo does not disappoint. It works excellent with my two smart tvs. It's not like my old one where you had to keep rebooting it. This one always keeps them connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really haven’t even installed this yet, but it’s one of the products recommended by the cable provider at our new home in Arizona. For now, I’m going to trust the judgment of of the experts.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is expensive, but works for me, because I only paid for service and save money. Works for cox provider

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Review Motorola unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the router/modem is working fairly well. It handles the 200mbs in my plan ok and I like the app to review what the unit is doing and running behind the scenes

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems expensive but it beats paying someone $15 a month for a device that I will never own. I have had no issues with this and connection speeds are great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well. I have had no issues with this modem/router combo. Setup took 15 min It is much better than the Arris modem that I tried before this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really good modem router

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d say it’s is really good router/modem and I really enjoyed it has not failed me at all pretty easy to operate and bring up to speed I would have to recommend this model

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Motorola MG8702 Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works, it works great!!! Easy to set up!!! Compatible to use with xFinity. Did away with the rental fee with xFinity.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Notify your internet service provider when install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router download the Moto Sync application. Your service provider will need to be notified. They will ask for the CM Mac ID on the box. ://apps.apple.com/us/app/moto-sync/id1561012160

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Motorola 8702 - Great Replacement Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase price. Easy to setup. Took less than 15 minutes to setup. Was able to replace a 5 yr old modem and be back online in less than an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Router worth the cost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy fast set up using the app , once connected to the Internet . The WiFi will auto Connect your different devices, no need to keep entering the password .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motorola router WiFi combo is steady & robust

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this lMotorola modem & router to meet the upgrade to service requirements for my Spectrum service. Setup & installation went without a hitch. The signal is steady & robust enough to handle the multiple people streaming their choice programs without hesitation. The WiFi is a little weak in my basement office, yet I can watch baseball on the backyard patio, so it’s all good in the end. A solid unit that requires minimal reboots. So far, so good. Unit wasn’t on sale, so I paid full boot price, which was expensive p, but hope it lasts for a long while.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    I really wish I returned it after the 1st issue.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this modem so much, it's range is awful so you will need an extender if you plan to use this outside of the room it's located in. Also, the phone app mysteriously changes and customer support has no clue as to why. Finally, for some reason it will be invisible to other items in the home like a wifi printer or kindle so you can't connect them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem/Router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great router/modem if you’re looking to upgrade to gigabit speed internet. If you already have these speeds and need a replacement, it’s a great option to look into.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Set-up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem router combo was the easiest I have ever set up. Clear and concise instructions are included and the the whole process was simple and fast. The modem, after the set up was very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem/WiFi combo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this cable modem for my mom, who was renting a modem from the cable company. It was easy to set up and she says it never drops connection like the old modem used to. Great buy!

    I would recommend this to a friend