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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 562 reviews

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Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the MG8702 32x8 DOCSIS 3.1 Cable Modem + AC3200 Router's ease of use, performance, and setup. Many appreciate its wide coverage and range, enabling strong Wi-Fi throughout their homes. However, some customers found the price to be high and experienced occasional connectivity or signal strength issues. The size of the unit was also a point of concern for a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 562 reviews
  • Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because I did not want to pay monthly fees so far so good with the modem but not with my Internet provider

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old internet was driving me crazy and now with this unit everything is working find. A must for condos

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to set up with 2.4 & 5g VERY POOR TechSupport

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to set up. No Manual -- Go to a website and download the manual then print it yourself. OR --- Use the so-called smart phone App that is useless. Had to have a friend set it up to work correctly on 2 networks -- 2.4 + 5g. I have been on hold now with another issue for the last TWENTY-FIVE (25) minutes for so-called Tech Support. This item may be returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No longer renting from Comcast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No interruptions when watching downloaded movies. Finally not watching long period of a circling motion when waiting for an app to come on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good solid modem/router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MiniM software that comes with the modem/router is very user friendly. It can keep track of all of your WiFi devices on your network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WiFi

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Cox wifi would not reach my backyard. I bought this and now I can keep connected whereever I go in my house and in the yard!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this has been a good purchase. I had my other Motorola for over 6 yrs hope this one last longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Making me more money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not physically sense the increase in speed of upload time but my bobcat started witnessing like crazy. Yeah, i like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola ModemModem-Little Pricey

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working great so far. It's set up to be able to handle the next set of higher speeds of internet from the companies. Setup was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set it up with Cox Cable service -- my internet provider. Easy to set up, and it works great! Just as specified in the description.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola MG8702

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW, #1 choice Gigabit Ethernet speed with advanced WiFi performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old modem/router kept dropping the internet. After purchasing this, no more issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don’t like the app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well in overall, the thing just bugs me was the app, every time it erase my config

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem/router was easy to install. With the capacity to process 3200 MPs it should last at least 5 years. So far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola AC3200 router

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router, had it a few months and no issues with comcast well worth the extra money, best router i ever owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Routermodem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use cable/router combo with great security and app to control your router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola Modem/Router works great with Xfinity internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Modem Line!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works well unlike others in the past. The Motorola name came through for us in a small business operation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed
    Cons mentioned:
    Buffering
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Noticeably Faster Internet

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd been looking to ditch the modem and router from the ISP, and this Motorola MG8702 is awesome. I am seeing noticeably faster speeds, much less buffering. Websites and apps are loading much faster and the WIFI signal also reaches further. One thing that I like is that it has both the 2.4 and 5 ghz bands, but you connect to the router and it puts you on the best band behind the scenes. Connecting it was super easy. I plugged it in and called the ISP and gave them the MAC address and it was working within 2 minutes. It uses the minim app to manage the router. I have mixed feelings. Overall, I like it. It shows you whenever a new device connects and the names are very accurate, so you know what connected. It also makes it easier to assign the devices to the profiles, which is the thing that I think I like best. I can create a profile for my kids and assign devices to them and manage time allowed or set a schedule, block and unblock sites, and pause all the devices in their profile with one tap. I can also see how much time they spent at which websites. What gives me mixed feelings is that the filters are very hit or miss. The adult website blocking doesn't work at all. I tested it with a few sites and they loaded right up. On the flip side, the malicious site and ad blocking sometimes catch legitimate sites, but there's no way to whitelist them. You can search the URL and see which filter blocked it, but you can't whitelist or even submit that it be removed from the filter. I've checked the support pages and cannot find anything that helped. But again, I like it overall, but I wish the filters worked better and that there was a way to whitelist sites. So the Motorola MG8702 works awesome and is a great replacement for the ISP modem and router. The minim app is good but can be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was simple and took only a few minues. Works pefectly and have no "dead" spots in my house.

    I would recommend this to a friend