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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 562 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the MG8702 32x8 DOCSIS 3.1 Cable Modem + AC3200 Router's ease of use, performance, and setup. Many appreciate its wide coverage and range, enabling strong Wi-Fi throughout their homes. However, some customers found the price to be high and experienced occasional connectivity or signal strength issues. The size of the unit was also a point of concern for a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 562 reviews
  • Rated 5 out of 5 stars

    Motorol - AC3200 Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced an eight year old unit. This one provides a much better signal than the previous one.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don't do it. Don't buy this one.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked spottily for the first two months. We would lose connectivity frequently but I would always place the blame on Xfinity as they were performing upgrades to their system. Finally, yesterday the modem went down and nothing I or the several Xfinity reps I talked to could coax my WiFi back up. On a whim I hooked up my old modem and guess what? WiFi back up and running smoothly! Now that this is past the return window with Best Buy I have to go thru the hassle of paying for and returning to Motorola to have them repair or replace this dud.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Coolio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretry goood just doing this for the points though im not gonna lie to you. I have to reach 50 words

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No more lease. YEAH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by our service provider. Had to get help to set it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. Not easy to use as I would like for changing deeper settings

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not compatible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I imagine it's a very good modem/router. Unfortunately it's incompatible with AT&T. My only reason for not recommending this pertains to those who have AT&T as their internet provider. I don't know how it rates with those who use a different provider.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and aside from Spectrum's constant dropped wifi connection this has been a decent product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. Just so expensive. No delays in videos. It has wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and like the built in security. Make sure to get it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Strong As Stated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to help facilitate better wifi throughout our home. It has been awful. Dropping internet services regularly.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cordless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy when we cut the cord, and quit cable. Good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem/ Router install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between the speed and connection the overall installation has been pleasing experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great!!!! little glitches here and there but overall, great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A real gem. Buy now.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working good. Don't expect extremely long range wifi, though/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast with Strong Wi-Fi Signal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased. Fast, plus strong wi-fi signal. No dead spots anywhere in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it but don’t rely on the minim app

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good modem. The minim app is not reliable. It can be slow at times and not responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    routerforhome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation guys very knowledgeable and helpful. they know what their doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best modem ever!!, internet flys at an amazing speed, highly recomendad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great modem for comcast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product to go along with our new services. price was right as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modrm/router combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase that combines modem & router. Working great!!

    I would recommend this to a friend