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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 562 reviews

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Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the MG8702 32x8 DOCSIS 3.1 Cable Modem + AC3200 Router's ease of use, performance, and setup. Many appreciate its wide coverage and range, enabling strong Wi-Fi throughout their homes. However, some customers found the price to be high and experienced occasional connectivity or signal strength issues. The size of the unit was also a point of concern for a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 562 reviews
  • Rated 5 out of 5 stars

    Great Modem!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Modem! Improved our WiFi significantly! Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its been a great purchase. I didn’t realize how slow my previous modem was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably best on the market, setup isn’t as easy as id wish tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good router/modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for a month. Works great on an internet plan that doesn't have a ton of data

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, so good, the best, nothing better, 100/10, would marry it if i could.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Modem

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t last 8 months. For this price On my way! Would have thought it would last a couple years. Bad product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had a problem with our internet since getting this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the choice I made, excellent equipment!!! Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Wi-Fi router modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was Perfect Product I was looking for my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem/router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase for price and don't have to pay rental fees. Yahoo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best router modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cable company recommend me to get this and have no problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sale by a knowledgeable sales person. Will definitely repeat .

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use, Speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Motorola Rolls with Speed

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great modem, router combination from Mororola at 32x8 Docsis 3.1 speeds with advance wifi. Having cut the cord a few years ago, Motorola is the best replacement for my Arris Surfboard that has been teetering on the brink lately even with a stand alone rounter. I work at home and need the extra power and speed using multiple devices connected at a time. Motorola stable and srurdy build gives you the impression it will hold up through many years with its advanced technology of the Ultra fast Docsis 3.1 cable modem. Motorola's 4 Gigabit Ethernet maximizes your conection to internet, smart tv, smart phone, streaming, gaming and the speed won't slow down on different devices at once. Easy setup and connection with the Munim App that gives you everything you need to monitor devices, check speed, stay secure from malware and other features. With Motorola Router with 32x8 Docsis 3.1 cable modem plus power boost and its extented coverage and backwards compatibilty, you will have the world at your fingertips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great router. I now have a better network connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like this product, is very efficient and useful

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Very happy with this router/modem!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with the Motorola MG8702! It has a sleek design, works great and was easy to set up. The unit is a little on the large side. However, it is a very capable router/modem with plenty of ports so all things considered the size isn't that bad. The four ethernet ports are very handy as is the USB port for setting up a network hard drive for sharing. The range of the wi-fi is excellent. Haven't found any spots in the house so far that can't grab a good signal. One of the biggest issues with using your own router as compared to the one provided by your internet service is setting it up. I've set up a handful of routers of my own and they have always involved calling up the provider and waiting on hold forever while they configure things and get it going. Not this time! This was the easiest installation ever. Hooked it up and followed the instructions and had it running in less than 5 minutes. All without ever calling the provider (Charter Spectrum). Now your installation may very based on your internet provider, but I suspect it will go smooth for you as well. The fact that it is DOCSIS 3.1 means it should be compatible with service for a good number of years to come. If you are in the market for a router or a router/modem combo unit like this, I couldn't recommend it any higher!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too much $$ for too little time.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get this. I wanted a modem that could handle the internet speeds we were finally getting (had to fight there). The set up was pretty easy. Although the minim app isnt really all its cracked up to be. Great for pausing teens to get them to work but not much other functionallity. Now here's the reason i am writing the review 4 months later. The modem died this morning. I should of seen the signs one tv would have wifi but the other wouldnt. Now with two teens, a gamer husband and me working from home we push the modems hard. The last moden was a motorola and last 3 yrs. So we thought we would stick with the brand. Well that back fired.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good modem/router, i like the app that you use with i.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem/router!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to get going

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless connection and setup was completed in minutes.

    I would recommend this to a friend