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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 562 reviews

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Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the MG8702 32x8 DOCSIS 3.1 Cable Modem + AC3200 Router's ease of use, performance, and setup. Many appreciate its wide coverage and range, enabling strong Wi-Fi throughout their homes. However, some customers found the price to be high and experienced occasional connectivity or signal strength issues. The size of the unit was also a point of concern for a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 562 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem and router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product ,great range and strength, setting up is a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Combo Units Rock

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous Motorola combo cable modem Wi-Fi router had a mother board burn out. Had it for at least 10 years and it worked well. So I needed a new combo unit and headed to Best Buy and preferred to buy another Motorola combo device. Heard mixed positions on combo units but the reviews on this unit convinced me to buy. Brought it home and it was easy to set up. Needed to call my cable company to get it activated but that was the most time consuming part. The units network SSID and password are straight forward and easy to use and remember. Best news is, the reviews were spot on. This combo unit works great in my 3,000 square foot home. I get great signal strength everywhere and even better, my download speed doubled. Yes doubled. I now get exactly what I pay for from my cable company, both download and upload speeds. Even my Smart TV works much better...So don't fall for the combo units are bad and to stay away. Not so. This Motorola unit works great. Great speed, easy to set up and worth every penny. Very happy with this purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this review is for 'MG8702 Cable Modem WiFi'. purchased Jan2023, to active WOW ISP. installed modem, activated thru wow, no issues, up 100%. a few years back i had the 'Motorola MG7310' but the MAC filtering wasn't very good. the filtering on the 8702 is much better, making it easier to secure the WiFi SSID. the only downer is this thing ain't cheap!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MotorolaMG-8702

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Very fast modem, depending on traffic. Very fast router. The cable guy who set it up with xfinity was impressed with the specs and ease of connection. The app isn't that bad either. Could use alot more controls after setup, like Netgear's.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great option

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem/router combo was easy to install and working with my provider services. Everything seems to be working perfectly so far (no complaints expected) and of course there is the added benefit of owning your equipment versus paying any monthly “rental” fees (which is always the way to go in my opinion).

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Lightning Fast!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Promptly shipped/received. Super easy setup, quickly registered w/Spectrum on-line. Unit up and running in 10 min. My download speeds are 10x previous modem/router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The Best Buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever, amazing speed and no issues at all after 4 years!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Oustanding Modem

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola always puts out the best cable modems around and this keeps up that proud tradition! My internet plan with Spectrum includes one of their cable modems with no rental costs to me. However, it does leave a lot to desire. There is only one ethernet output on that one where this Motorola model has 4 on the back which to me is a must. I directly connect my TV, AppleTV, and wireless camera base station via ethernet. My solution before was to buy a switch to run from the Spectrum modem all these things we as the latest Google Wi-Fi for wireless duties. Speeds are about the same from both this modem and the Spectrum one (I have a 400 plan). The difference for me is the stability of my internet connection and built in Wi-Fi thus enabling me to unplug two different devices (the switch and Wi-Fi router). The Wi-Fi from this modem is just about on par with my Google Wi-Fi router and range is about the same. I'm happy with it and I'm rather picky when it comes to my tech.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Easy setup lot of features in the app

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is easy to set up used the xfinity app with mo problem. Modem was found and installed. The wireless connectivity is good I need to locate a better placement as I currently have it in a media cabinet and the connection drops easily so I need to place it up high hopefully where the wife won't mind it. The app to use with the router i am still playing with it as it shows me the exact web pages visited and times I can configure a separate network within the app with the router which is nice. I like the land ports so the ps5 TV and the mesh I have are connected to those and I have no issues with anything. This is a good modem and the time i have been using it i have had no problems

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Router / modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and a must have for a modem / router combo to replace paying a monthly service to rent your internet provider’s equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Would purchase again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy set- up plus you can use the app to monitor your modem performance

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Motorola Router Modem MG8702

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits with my internet provider, faster speed, quick shipment, fair market price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wifi review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to setup and connect. Our devices work very well so far!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Sam

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance.Good quality. Just bought a month ago, so far everything is working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola 3N1 FAST MODEM

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well i purchased the Motorola 3N1 modem, router and Wi-Fi for its power and versatility. We have 5 TVs, 2 PCs, 4 Alexa's 2 cell phones. After my internet provider Xfinity hooked it all up to the internet all has been working smoothly. Streaming is great. I highly recommend my Motorola 3n1 modem works extremely well!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice combo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good stuff

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup. worked flawlessly. lots of output ports.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Motorola AC3200 Router / Modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was easy in general. The app to use with it is not so necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic over the junk Cox tries to rent you. We had daily drops with the Cox provided box and have not had one drop in the wifi / internet signal

    I would recommend this to a friend