Customer Ratings & Reviews

Working great so far with Xfinity Voice + Internet. Up and running very easy with good instructions and well designed admin screens. Also very easy and clear to access some of the more advanced functionality. Good range and connectivity, glad I chose this model!

Purchased this router to eliminate the Comcast modem rental fee. Needed a router which supported data and voice. Router setup was quick and easy, no problem at all. Easily activated online. No call required to Comcast to activate. Router has been working great!

I bought this to replace our previous Arris modem/router when Comcast increased the Blast internet service speed. It was easy to install. We use it for both the Comcast internet and VOIP phone service. The speed improvement on our devices is noticeable. This is pretty exclusively designed for Comcast service.

Great modem/router combo. The router has good range and it holds up to allow for good gaming experience. My PC is on the second floor with a wireless adapter and it receives very good signal.

Great router easy to set up strong signal and fast

I’ve had this for a little over a month and it’s been working Ok. I followed the instructions on Xfinity website and the installation/set up were easy. I’ll update it again to a 5 stars after 6 months of using. It’s price is high, btw.

Just what I needed to replace the Xfinity modem, to keep paying 15 dollars a month for a modem. Support for this Modem is great they are ready to answer any questions you may have about the Motorola Modem

This is great .It cut back on my internet bill. An it works great.

The old modem was starting to have problems. Was advised by Comcast to get a new modem. Best buy knew just what model I needed. A bit pricey but better then renting one from Comcast. Was easy to install. Easy to register with Comcast. Works very well. No more of the dropping off line several times a day.

Purchased date Dec 3 2019 The Motorola-dual-band AC1900 router is just what my family needed. It was very easy to setup & compatible with my cable company. We are also going to be saving a lot on our cable bill. Thanks V.M.

I waiting til some time went by before reviewing. This has so far been a great replacement for the one xfinity supplied us 3 years ago. Better coverage throughout the house. Has quicker download speeds.

Replaced 7 year old Motorola router that was giving reboot issues, was able to install myself and don't have to pay carrier a monthly fee, working well as did my first Motorola router

Bought this to use with Xfinity Internet last year, and it's been rock-solid. Lightning-fast speed and very reliable. Wi-fi has been fantastic for all my devices as well.

i PURCHASE THIS ITEM FROM BEST BUY BECAUSE I KNEW THEY WOULD HAVE THE BEST SELECTION TO CHOOSE FROM. IT WAS SUPER EASY TO INSTALL AND I AM SAVING MONEY ON MY MONTHLY CABLE BILL FOR HAVING MY OWN MODEM! THANKS FOR BEING THERE BEST BUY!

This modem works great. It was very easy to install. I no longer have to pay the cable company $14 per month for a modem rental. It is actually faster than the modem the cable company provided. Very pleased with the product. Great value.

I bought this after purchasing Xfinity phone services. Installation took me under 10 minutes, plus it's as simple as plugging the phone jack from the phone base into the router! Great product with excellent speed so far!

Product runs well. During the initial setup I completed the main goal; However the matter, I needed to contact my ISP in order to open and connect the port in the digital manner to activate my VOiP connection and get that up and running.

I kept putting off the purchase of a router/modem figuring it would be too difficult for me to install. Instead I paid $14/month to my cable provider for their noisy, hot modem. I finally decided I'd had enough and purchased this Motorola unit. I am not an IT person so I was a little nervous about the installation. The last thing I wanted to do was mess up the family's internet connection. I read the directios--which were simple to understand--a few times to just make sure I knew what I needed to do. All I can say is that it was not that difficult and the installation when very smoothly. In 15 minutes our new router/modem was up and running and I was even able to keep the same password so all our devices seamlessly connected.

Bought to replace the modem/router rented through Comcast as I still utilize a land line phone. This unit is fast (no more buffering when streaming) and set up was easy. Only negative.....a bit pricey though similar in price to other retailers.

I’ve had this device for about two weeks and am happy with the purchase due to its faster than my old dual band Motorola. I know separates can be faster but I’m looking for convenience of not using the extra space. The 5G speed works great with our phones, iPad and laptop. I don’t have any complaints about this product but I wish they had a small fan installed so it would last longer. My last Motorola only lasted two years before the heat got to it and it was out in the open. This one seems to run a little cooler but I have one of those cheap Chinese indoor bug zappers that uses a 4mm fan. I set it close to the unit and it blows a nice gentle breeze across the hot internal electronics of the unit and cools it down quite considerably.