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Customer reviews

Rating 4.6 out of 5 stars with 1864 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the MT7711 modem and router's ease of use and setup, praising its simple installation and excellent performance. Many appreciate the strong signal and wide range, along with its compatibility and reasonable price. The modem itself is frequently highlighted as a key strength of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,864 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Motorola cable modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola cable modem is compatible with my cable carrier and is working very well. I was renting the modem before buying my own modem. Buying was a wise choice. I will be saving money in the long run,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waiting til some time went by before reviewing. This has so far been a great replacement for the one xfinity supplied us 3 years ago. Better coverage throughout the house. Has quicker download speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great product and service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My router had died and my modem was rented. I love replacing both items with one product. (My salesman recommended this.) This modem/router was the only one that could also facilitate both of my land lines. I also was extremely satisfied with the service geek rep that installed my unit. Many of the reviews said that the unit was easy to install, but I was already frustrated and anxious to get my internet back. He worked with my internet company in ways that I could not have. When there were problems, he was confident of his installation (and I probably would not have been) and asked them to double check their end. He knew "computer language" - I don't. Well worth the $$$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem to Replace Renting from Comcast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to replace the rental fee from Comcast. You need to ensure that the modem that you select has a plug in for a phone service if Comcast or another vendor provides you phone service. It took about 1 hr to set it up and let Comcast know I was replacing it. In setting it up, I used the same 15 Character passcode from the old modem to ensure a smooth transition. Each device (wireless -laptop, printer, Ipad etc) must be linked to the Wi-fi via the modem. It goes smoothly if you take your time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola router

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced 7 year old Motorola router that was giving reboot issues, was able to install myself and don't have to pay carrier a monthly fee, working well as did my first Motorola router

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Router/Modem Combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product runs well. During the initial setup I completed the main goal; However the matter, I needed to contact my ISP in order to open and connect the port in the digital manner to activate my VOiP connection and get that up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Perfect Replacement for Modem and Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Xfinity modem died and I was also using a Lynxsys router. This Motorola product replaced them both with superior performance. It has not gone down once in the month we have used it and it was easy to install. I couldn't be more pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    A Solid Unit, with easy set-up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was purchased to replace the Comcast rental. I was impressed at the ease of setup, however, be warned that the 2.4 and 5.0 GHz channels require different network names. That did cause an issue with needing to reprogram some older equipment that still ran on the 2.4. Other than that, you are required to call or use your Xfinity app to activate your modem for the phone line. All is working well, in fact, I think the landline works better than with the Comcast box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great replacement from xfinity.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router and modem. No more renting have speed and range same has I did with the renting one from Xfinity. No more fees and I own it now recommend it won’t disappoint and hooking if up was easy. Only thing is no app support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for saving money!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I saved lots of money by purchasing this instead of renting it from AT&T

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Motorola Router/Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know why we waited so long to get this Router/Modem things are so much faster & best of all it reduces my Comcast bill each month! It will pay for it self in a few months!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Motorola Dual band router/cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD MODEM/ROUTER FOR COMCAST SUBSCIBERS. Only product that allows connection for telephone via Xfinity. Very fast and simple to use. Was hoping for less cost but competitive in price with other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy to set up, compatible with Comcast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up. Just follow the instructions, and we were operational quickly. Speed is good, and no more paying rent to Comcast. Bought this model because my spouse needs the landline on days she works from home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great modem for my home office!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was easy to install and works great with Comcast. I like the fact that it has a separate guest access to the modem. My guest noticed that the Motorola Router was faster then the previous Comcast modem we had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of equipment. Easy to set up even for tech challenged people. Plugged in and router did all the work. Great price as it is replacing cable rented router. Will pay for itself in less than a year.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good Buy -

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - Great not excellent signal / decent speed/ problem free - needs greater range - big plus saves me on my monthly internet I have multiple connections to router- may need next gen eventually

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy, money-saving modem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the easiest set-up I’ve ever done for a modem/router. Didn’t even have to call Comcast. It’s been working fine and will save me $14 a month on my internet bill. Good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range is better than others I have used. Easy to install and durable. It made it through renovations in the house which involved moving it quite a few times. It got dirty and beaten but works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great replacement for Comcast equipment

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to get rid of the Comcast monthly fee. I could not believe how easy it was to set up. Works great! I got faster speeds with this than the Comcast gateway. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy setup. Was on line in 30 minutes.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster than the one Xfinity/Comcast was charging me $30.00 a month to rent. Very easy to setup using a smart phone. I was up and running within 30 Minutes of opening the box. Wish I had done this long ago.

    I would recommend this to a friend