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Customer reviews

Rating 4.6 out of 5 stars with 1864 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the MT7711 modem and router's ease of use and setup, praising its simple installation and excellent performance. Many appreciate the strong signal and wide range, along with its compatibility and reasonable price. The modem itself is frequently highlighted as a key strength of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,864 reviews
  • Rated 5 out of 5 stars

    Reliable:

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well without disruptions suffered by the modem/router it replaced due to an unreliable poer input on the latter. What I value most in equipment is reliablility.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, caused no problems but solved some. No hiccups at all. This one is recommended by Comcast and saves us on a monthly basis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote with Alexa find my remote feature.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new remote is handy to track my remote which gets covered by blankets or falls off the bed and bounces under the bed, or gets left in another room. It beeps and there it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace or Comcast provided interface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a interface to connect with our Comcast service to replace the one Comcast provided. It works well including our Comcast telephone service.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Easy set up, works like a charm in my home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem/router combo unit does everything we needed for our new Xfinity triple play service at a very nice price. Set up was very simple, and the unit works really well.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    As Advertised!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping, easy setup and saved myself a few bucks a month from having to lease an Xfinity modem router that you can never own. Glad i made this purchase, great buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Fast Router comes with cost savings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router and easy installation. The internet speed is very fast and buying the router saves me about $150.00 a year that would typically go towards my cable bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wifi Modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good & reliable wifi cable modem! The units works very well with my Xfinity service and should work with any cable provider because it isn't Xfinity specific.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    FAST & EASY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install. better call customer service to register devise as they can reset it over phone. Better speed! good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great modem especially if you have xfinity w/voice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up i.o.w It took minimal effort. It is compatible with our xfinity internet w/voice services. I would have given it 5 stars but it doesn’t have a USB port.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Router to replace xfinity rental

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is fast and performs better than Xfinity replaced. Faster, better range and saves me $13 monthly or $156 annually. Easy set up! Made the right decision

    I would recommend this to a friend
  • Pros mentioned:
    Modem

    Rated 5 out of 5 stars

    Modem Router for Xfinity system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Modem/router for use with the Xfinity TV/Phone/Internet package. No problem activating it, the phone service is clear, the TV pictures are great, and the WiFi works throughout the house. Very happy with this. Now I can avoid monthly rental charge from Comcast for this unit. Be aware, this unit is specifically for use with Comcast Xfinity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great router and modem!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router with modem was so easy to install, and I'll save a ton on not having to rent it from my cable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned it for years with no issues. It also has phone connections. So far, npo issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy setup and fast service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to install it easily. I auto connected to Xfinity with a simple activation code. Speed test came back 10% over my quoted max speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    BYOD saves money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save money by buying hardware rather than leasing from ISP. It will pay for itself in less than two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elaines new project

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working very well and is highly dependable. Mt internet connection is working very well thanks to this quality device.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy set-up. Good WiFi coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this router when I switch to Comcast Xfinity for internet and TV. Ordinarily the tech who visited the house to connect the service would have activated the device with xfinity but due to COVID rules, he left it for me. No problem, one quick call to customer service and I was up and running. Wi-Fi signal covers all of my three bedroom cape style house, including a back porch that my previous system didn’t reach.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The correct replacement of the X1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was a replacement for our xfinity router and modem. Speed and coverage area is the same if not better than the leased router from xfinity. We needed phone lines and large area wifi capabilities. This unit worked well and the xfinity teck support upon knowing the specifications of the unit it worked well. The cost was recovered with in one year by not leasing. Excellant product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great modem for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a different brand modem and struggling for a couple of days, this modem was awesome! Super easy to set up and no problems what so ever.

    I would recommend this to a friend